At Ubisoft, we believe gaming is more than entertainment—it’s an opportunity for creativity, exploration, and meaningful connections. Player protection is at the core of how we build and evolve our gaming ecosystem. We’re deeply committed to ensuring that all players, especially the youngest among us, can enjoy our worlds in a safe, enriching, and empowering environment.
TAILORED PROTECTION FOR EVERY AGE
Because no two players are alike, our safety settings grow and adapt with your child. Ubisoft’s safety settings are determined by the player’s age as provided during account creation:
- Child accounts (ages 7 to digital age of consent) are designed with strict protection and active parental involvement.
- Teen accounts (below 18) come with default safety restrictions, offering more independence while still prioritizing safety. These settings can be customized by the teen player as they grow in confidence and digital responsibility.
- Adult accounts (above 18) can benefit from the same protective settings if they want it, but by default, the online experience is open.
HOW CHILD ACCOUNTS KEEP KIDS SAFE
From age-based settings and parental controls to secure account structures, every layer is designed to give younger audiences freedom with peace of mind—and to give parents or legal guardians the confidence that their child’s online experience is both age-appropriate and transparent.
A Ubisoft child account (for players aged 7 to the local age of digital consent) includes robust protective settings to guard against unwanted content and interactions. Parental involvement is not just encouraged—it’s built into the very foundation of the account’s design.
Through the Ubisoft Account Management site, parents or legal guardians can access the Family Center, where they can adjust settings and monitor account activity.
Here’s how Ubisoft child accounts help ensure a safer gaming experience:
- Safe Communication: Built-in filters and restrictions for voice and text chat reduce exposure to unwanted interactions or harassment.
- Privacy by Design: Child accounts are exempt from marketing tracking and third-party data sharing, ensuring tight control over personal information.
- Parental Visibility: Monthly activity reports are sent to parents, summarizing gaming sessions, purchases, and social interactions. Parents are also notified in real time whenever a purchase is completed
- Spending Limits: By default, in-game purchases are blocked. Parents can choose to allow spending within personally defined limits.
- Friendship Controls: Parents have full control over friend lists, approving new requests and removing any that raise concerns. A child’s activity is hidden by default, and friends requests are disabled.
And we’re not stopping there. We’re actively developing even more customizations and controls, so you can expect this safety net to grow stronger over time.
CREATING A CHILD ACCOUNT: EASY SETUP, FULL CONTROL
Setting up a child account is simple—and includes parents from the very beginning of the process:
Visit a Ubisoft game or website and click “Log in” to begin account setup.
Enter the child’s information, including date of birth and name.
Provide the parent or guardian’s email address for account verification.
Log in to the parent/guardian’s Ubisoft Account—or create one, if needed.
The parent/guardian reviews the account details, provide their consent to the creation of the account. At that point, in specific countries, parents may have to prove their age with a credit or ID card validation.
The child account is created and directly linked to the parent account for full visibility and control. Parents may change the child’s protective settings in the Family Center section of the Ubisoft Account website.
For more information, visit our dedicated support page.
Together, we’re building a generation of players who can enjoy the magic of games—safely, confidently, and creatively. Let the adventure begin!