Privacy policy for young players

At Ubisoft, we care about protecting younger players. Our goal is to give you a safe, fun, and age-appropriate gaming experience. That is why we created Young Players Accounts designed for players under 18, with enhanced privacy and safety features. These include Child Accounts and Teen Accounts.

Child Account: If you are between 7 years old and the age when you are allowed to make your own online choices in your country (also called ‘age of consent’), you can create a special type of account named ‘Child Account’. This account is connected to your parent’s or legal guardian’s Ubisoft account. Your parent or legal guardian will:

• Help you set up your account,

• Get reports every month informing them of your gaming activities,

• Receive notifications when you purchase something from our services and when you receive friends’ requests,

• Manage your settings through the Family Center.

Learn more: Information about Ubisoft child accounts

Teen Account: If you are between the age when you are allowed to make your own online choices in your country (also called ‘age of consent’) and 18 years old, you can create a special type of account named Teen Account. You will benefit from extra protective features.

Learn more: Information about Ubisoft teen accounts

Ubisoft Young Players Accounts let you enjoy Ubisoft games and content while keeping you safe. Protective features include controls on in-game spending, limits on who can see your profile, default privacy settings, and restrictions on text and voice chat.

Find below examples of the age when you are allowed to make your own online choices (also called “age of consent”) in different countries:

For more information, please visit the following articles:

• Age thresholds for a Ubisoft account

• Information about the Ubisoft account Family Center

• Information about Ubisoft child accounts

• Information about Ubisoft teen accounts

• Social preferences for your Ubisoft account

• In-game currency spending control for young player Ubisoft accounts

• Closing a young player's Ubisoft account

Your personal data is any information that relates to you either directly, such as your last and first name, email address, avatar; or indirectly, such as your username or, in some cases, your game data.

We use your personal data to allow you to:

Create your Ubisoft Young Players Account so you can play our games and create your profile. To do so, we need some of your personal data such as your email address, date of birth, username and avatar. If you have a Child Account we may contact your parent or legal guardian to set up your account.

Connect to your account via social media or link your account to other services such as Discord, YouTube, or Twitch, if you are old enough to have a social media account.

Purchase games or items from our store that suit your age. Default spending limits in our games will be set based on your age and your parent or legal guardian can change these limits.

Play games on your computer, game console or your mobile phone so you can enjoy the best user experience possible (e.g. save your progress, detection of bugs).

Voice and text chat with your friends on the forum or in your favorite game if you are old enough to have social interactions within our services. Default chat limits will apply based on your age and your parent or legal guardian can change these limits. Please ask your parent or legal guardian before sharing information in chat.

Take part in a contest or a survey that we are organizing (e.g. name, email).

Contact our Customer Support team so we can answer your questions. To do this, we may use necessary information from your account to help you, such as your username, email, birthday, or country.

Secure your account by implementing security measures to keep your information safe so that no one can look at it, break it, change it, or use it in the wrong way without permission.

Beneficiate from a safe and inclusive gaming environment by preventing, detecting, and sanctioning bad behavior, meaning a behavior that violates our Terms of Use and Code of Conduct.

We will not use your data for marketing. No ads or special offers will be sent to you. If you have a Teen Account, these settings can be adjusted at any time from our Privacy Centre – Manage your choices. Please note that you will still get important emails about your account but no marketing emails.

We only keep your personal data as long as we need it to provide our services. When it is no longer needed, or if you choose to close your account, we will delete it.

We may share your personal data with other companies that help us run our games or give you access to specific features (e.g. product delivery, customer support, fraud prevention, moderation).

By default, your personal data will not be shared with external partners for marketing purposes. If you have a Teen Account, these settings can be adjusted at any time from our Privacy Centre – Manage your choices.

As a young player, you have control over your personal data and can do the following:

Access

You have the right to ask for a copy of your personal data at any time by using our one-click data export tool in our Privacy Center – Control your personal data - Access your data. If you want to access other specific personal data, visit Ubisoft Help page

Rectification

You have the right to update or correct your data when it is inaccurate or incomplete (e.g. change your email address) in the Account information. If you want to rectify other specific personal data, visit Ubisoft Help page

Deletion

Ubisoft needs to process your personal data for the functioning of your account. If you no longer want Ubisoft to process your personal data, you have the right to close your account and delete your data at any time.

Closing your account means you will lose access to your account, and everything linked to it such as your games.

In some cases, even if you ask us to delete your data, we may keep some information, for example, if we need it to ensure our services are safe and secure.

To close your account, go to Account information and click on "Close account".

Objection

You have the right to withdraw your consent or object to certain types of data processing at any time in our Privacy Center – Manage your choices.

The default settings and possible changes vary depending on whether you have a Child Account or Teen Account.

Your parent or legal guardian rights

• Your parent or legal guardian has the following rights regarding your personal data:

• Update or correct your data when it is inaccurate or incomplete.

• Close your account and delete your data.

• Refuse to allow us to use your personal data.

• Request a copy of the personal data Ubisoft has collected about you when applicable.

If you have any questions about your personal data, please contact:

• The Data Protection Officer team here

• Address: UBISOFT ENTERTAINMENT SA, 2, rue du Chêne Heleuc – 56910 Carentoir (France)

In the U.S. please contact Ubisoft at the following:

Ubisoft, Inc.

300 Mission Street

20th Floor

San Francisco, CA 94105