Agents, January is the best month to pre-order The Division 2 on Xbox One!
Until January 31st, receive a one month Xbox Game Pass subscription when you pre-order The Division 2 at Amazon, Best Buy and the Microsoft Store. If you haven't played 2016's The Division yet this the perfect chance to take back New York as the game is available in the Xbox Game Pass catalog until January 31st. Offer available only in the U.S.
Pre-orders also receive access to the Private Beta as well as the Capitol Defender Pack, including "The Lullaby" Exotic SPAS-12 Shotgun and Hazmat 2.0 Outfit.
Please see the FAQ below for more details and full offer terms and conditions.
Which retailers are participating in this offer?
The offer is available while supplies last for US-based customers who pre-order Tom Clancy's The Division 2 at Amazon, Best Buy and the Microsoft Store.
What if I pre-ordered prior to January 8th, 2019?
No agent will be left behind; if you previously pre-ordered Tom Clancy's The Division 2 at one of the participating retailers listed above you qualify for the offer and will receive a one month Xbox Game Pass code.
What if I am a current Xbox Game Pass subscriber?
The code you receive will extend your current membership by one month.
When will I receive my Xbox Game Pass code?
Amazon: new customers will receive their code via e-mail within 48 hours following their pre-order transaction.
Best Buy: new customers will receive their code at time of pre-order (in-store) or via e-mail following their online pre-order transaction.
Microsoft Store: new customers will receive their code via email up to 10 days after in-store preorder date.
Microsoft Store Online: new customers will receive their code via the Xbox Messaging Center in weekly batches sent on Tuesdays (1/8, 1/15, 1/22, 1/29, 2/5). Please note that customers who pre-order during the last few days of the offer during the period from 1/28 through 1/31 will not receive their Xbox Game Pass code until after Tom Clancy's The Division leaves the Xbox Game Pass catalog.
Qualifying customers at participating accounts who pre-ordered prior to January 8th, 2019 will receive their code via e-mail by January 15th. If you have not received your code by January 15th please contact the retailer you pre-ordered at for assistance.
How long will Tom Clancy's The Division be available in Xbox Game Pass?
The game has been available in the Xbox Game Pass catalog since June 10th, 2018 and will exit the catalog on January 31st, 2019.
What if I decide I want to own Tom Clancy's The Division after playing the game in Xbox Game Pass?
Xbox Game Pass members can save up to 20% on Xbox One games purchased from the existing catalog, as well as up to 10% off any Xbox One game add-ons like Season Pass and The Division Credits.***
What if I have additional questions?
If you have pre-ordered at a participating retailer and have questions about your order or when you will receive your Xbox Game Pass code please contact the retailer you pre-ordered at for assistance.
- Amazon customer support - https://www.amazon.com/help/
- Best Buy customer support - https://www.bestbuy.com/help/
- Xbox customer support - https://support.xbox.com/contact-us
If you have questions about the Xbox Game Pass program, including any questions not specific to the pre-order offer or Tom Clancy's The Division, please visit https://www.xbox.com/game-pass. If you need further assistance please contact Xbox Support via the tab at the top of that page.
If you have questions about Tom Clancy's The Division please visit the game's Ubisoft Support page at https://support.ubi.com/en-US/games/3502?platform=43. If you need further assistance please contact Ubisoft Support via the form located at https://support.ubi.com/en-US/SignIn.
*Discounts are based on the Microsoft Store price and are tiered based on the game's global launch date. Between 31 and 90 days from a game's launch date, members receive up to a 10% discount off the Microsoft Store price. After 90 days from a game's launch date, members receive a 20% discount. For game add-ons, Xbox Game Pass members receive up to a 10% discount from the day the add on is released.**
Offer Terms & Conditions
Offer valid 1/1/2019-1/31/2019. While supplies last. Code must be redeemed by 3/31/2019. Microsoft account and internet required, ISP fees apply. Under 13 requires parental consent. Valid in all Xbox Game Pass markets excluding Quebec. Limit 1 offer per account. Credit card required. After first 30 days/1 month, subscription continues to be charged at the then-current regular monthly price (subject to change), unless cancelled. Except as required by law, offer cannot be redeemed, exchanged or refunded for cash. Void where prohibited or restricted by law. Have a Microsoft account or Xbox Live profile? Log in to your account on xbox.com/redeemcode and enter the 25-digit code. Need an account? Go to xbox.com/live, follow the steps to create a new account, then enter the 25-digit code. For more information on how to redeem codes, visit xbox.com/howtoredeem-console. Subject to terms (which may change without notice) at microsoft.com/msa. Catalog size and availability varies by market and over time. Sea of Thieves also requires Xbox Live Gold to play game; sold separately. Discount offers exclude titles within 30 days of launch; discounts based on Microsoft Store price. See Xbox.com/Game-Pass for more details.