1/15/2020

Top Issues and Community Concerns

Updated: 15 January 2020

We will be updating the following list regularly to outline the status of certain issues that are currently pressing for our community. Please note that this list is not exhaustive, and should only be used as a reference to give a general idea of where our focus currently is.

Battle Pass Progression Data

Description: In certain instances, the Battle Pass may take longer than usual to visually synchronize, or could potentially get stuck. You may not be able to access the Battle Pass progression page in these cases. Restarting the game will fix this issue. Please note: Your progress and items will continue to be tracked and granted. This is only a visual issue.

Status: (Target:TBD) We will be working internally to firstly improve on the UI's feedback to players on the status of their Battle Pass status. A more complete fix will take longer and we'll update this page when we have a better estimate.

Battle Pass Progression Menu

Description: We’re aware of visual bug that you may run into with the Battle Pass Progression page. The Premium track tiles may have a green striped background, and restarting will resolve the issue. Again, these are visual glitches only and will not affect progression or gameplay.

Sound Propagation Issues

Description: During Y4S2, we set out a large batch of fixes to make improvements on our sound propagation system. However, some issues remained due to discrepancies between sound travelling through obstacle (e.g. walls, barricades, windows, reinforcements) versus sound passing through next to these obstacles via another route.

Status: (Target:Y5S1) We are working on a “perfect-fit” solution to tackle the remaining propagation inconsistencies.

Rejoining Ranked Session Results in a Temporary Ban

Description: Players who disconnect from Ranked games run into difficulties re-joining the match.

Status: (Target: During Y5S1) We have been seeing reports for this topic come in shortly after our DDoS reinforcements. We will be fine-tuning our systems to maintain security, while also remedying this.

Debris Stuck in Window/Door Barricades

Description: Debris sometimes remains stuck in the barricades on doors and windows, causing players to have different sight lines.

Objective: Provide consistency for all players for barricade destruction.

Status: (Target: Potentially Y5S1) We are currently in the production phase towards our chosen solution. We’re excited to share more info on this with you in the near future.

Benchmarking Performance

Description: Our current in-game benchmark test is outdated.

Status: We are working toward a new benchmark test that better conveys how Siege performs on different setups.

Consistency on Gadgets Destroying Props

Description: There are inconsistencies in how gadgets interact/destroy props on maps.

Status: (Target: Y5S1) Similar to how we implemented consistency on how props break on projectile trajectory in Y4S4, we are working on a system for deployable gadgets’ interaction with these props.