Contact and Support | Ubisoft Escape Games

I’m encountering a red light in the operator and loader screens and can’t find the client PCs on the operator screen, what can I do?

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Ubisoft Connect cannot verify the ownage of the game and asks for an activation key, what should I do ?

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Ubisoft Connect is unreachable / the servers are down / I can’t connect because my internet connection is broken – how can I operate the Ubisoft Escape Games?

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I can’t find the screenshots after a game session / the screenshot folders are not available – why ?

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Contact & Support

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