Contact & Support

Do you have an issue with one of our games?

Please check our FAQ of the most common issues below or contact us at support@ubisoftescapegames.com. Please note that the customer support is in English during normal working hours (weekdays from 09:00 to 16:00 – CET)

FAQ

BLUE BYTE

CONTACT

Ubisoft Blue Byte GmbH

Luise-Rainer-Str. 7

40235 Düsseldorf

Tel.: +49 (0) 211 33800 0

Fax : +49 (0) 211 33800 152

Email: bluebyte@ubisoft.com

YOUTH PROTECTION OFFICER

Stefan Böhne

E-Mail: jugendschutz@bluebyte.de

Ubisoft Blue Byte GmbH is a member of Unterhaltungssoftware Selbstkontrolle (USK).

DATA SECURITY OFFICER

Christoph Safferling

E-Mail: datenschutz@bluebyte.de

VISIT STUDIO WEBSITE