30/11/2020

Top Issues and Community Concerns

Updated: November 30th 2020

Player Behavior

Mouse & Keyboard on Consoles

Description: We are making progress on the matter, but it's a very challenging task and we are unable to predict the outcome of our investigations at this time.

Status: Ongoing

DDoS on consoles

Description: In close collaboration with our partners, new ways of mitigating DDoS attacks have been deployed. According to our metrics, we believe that we made significant progress on the topic and that we are seeing a notable reduction of the phenomenon.

We are also aware that the situation is not solved for everyone and that it remains an issue for some of our players. We will keep on working on the topic and provide regular updates.

Status: Ongoing

Streamer Mode

Description: The purpose of Streamer Mode is to protect our content creators with settings that allow them to increase their anonymity while streaming. The settings intend to discourage and prevent disruptive players from using streamers' public information in a toxic way.

The settings work to prevent two major disruptive behaviors:

  • Queue Sniping: When players taunt or kill a streamer after deliberately queuing at the same time as them.
  • Stream Sniping: When players intentionally use another players live-stream for information, or to act in a toxic manner because they are aware of the live-stream.

Status: First half of Y6

Cheating & Hacking

Description: Along with our partners, we continue making progress in terms of detection, communication and vulnerability improvements. Additional measures and fixes are scheduled to be released with Operation Neon Dawn.

We invite all our players to use the in-game reporting panel to flag any cheater you may encounter.

Status: Ongoing

Servers and Connectivity

Description: We have noticed an increase of connectivity issues during Operation Shadow Legacy; the entire Siege team has dedicated considerable resources and time to identify potential leads.

Once again, in close collaboration with our partners on that topic, we have made substantial progress. Additionally, we continue to have a closer look at the current connectivity issues and are exploring potential improvements.

A more in-depth communication should be released at some point in the future, we would like to offer the community a better understanding of our infrastructure and challenges.

Status: Ongoing

Top Gameplay Topics

Runouts & Defuser Planting Detection

Status: Improvements released with Neon Dawn, refer to our patch notes for additional information.

Defuser Retrieval Improvements

Description: It is possible to drop the defuser in locations where it cannot be picked up again by running over it. Often outside of the map, in cracks, gaps between objects, holes, etc.

To fix this, we created a 'Pickup Defuser' interaction that works at a distance. It will aim for defuser retrieval to act like picking up any other gadget.

We deployed this new system during Y5S.3.3 but we encountered some complications. We hope to release a newer version very soon.

Status: During Y5S4

Bullet Holes peeking

Description: Single bullet holes are often used to gain an advantage during gunfights. We recognize that this situation can be quite frustrating for some players who couldn't spot the bullet hole from the distance. We are currently exploring different options to make smaller bullet holes more easily noticeable or unusable for such situations. We have made substantial progress and are quite confident about this solution. There is still some work to be done and we are not quite ready to share more for now.

Status: Y6S2

Enemies are too hard to see with certain skins equipped

Description: Certain Operator skins are notorious for blending quite effectively within the environment. This led to situation where players considered to be victim of an unfair advantage. We are investigating how to make Operators stand out a bit more from the environment.

Our goal is to let everyone pick and choose their skins without providing any sort of advantage. We will proceed with caution on that topic, as we don't want this solution to clash with the general art direction of the game.

Status: During Y6

Audio tinnitus

Description: Following numerous community feedback, we have decided to reconsider the audio tinnitus triggered upon taking damage. We acknowledged that the reduced sound feedback was having a very strong impact on gunfights and could lead to some frustration.

By substantially reducing the tinnitus, we hope to offer fairer gunfights and a better chance to win duels.

Status: Y5S4

Improved Flash detection/consistency

Description: The rework intends to make flash detection more reliable. Enemies are often not affected by flashes due to objects and obstacles. We want to simulate the light ricocheting with the environment, to improve the effectiveness of flashbangs & other similar gadgets.

Due to shifting priorities, we hope to address this topic a bit later during Year 6.

Status: Y6S2


Updated: October 2nd 2020

We will be updating the following list regularly to outline the status of certain issues that are currently pressing for our community. Please note that this list is not exhaustive, and should only be used as a reference to give a general idea of where our focus currently is.

Top Issues

Map Ban System

Random selection

Description: We are currently investigating an issue with the random selection of the two remaining maps during the map ban flow.

We have verified that the map on the left of the interface is always selected. We have already started working on a fix.

Status: During Y5S3

Map pool representation

Description: The representation of maps during the map ban flow favors the presence of certain maps (~10%): Oregon, Coastline, Kanal, Villa, Kafe, and Consulate at the expense of the following ones (~6%): Chalet, Theme Park, Bank, Club House, Border, Outback. We aim to deliver a fix to even the odds and have a more balanced map representation.

Status: Target Y5S3.2

Inverted Audio

Description: Following the Y5S3.1 update on PC, our teams can no longer reproduce the inverted audio issues. Our latest patch notes mentions a fix for sound effects going missing after using a drone. We believe that the inverted audio was linked to this issue and that both are now fixed.

Status: Fixed (Y5S3.1)

Player Behavior

Mouse & Keyboard on Consoles

Description: We continue our investigation on the topic, we are currently gathering information as well as technical data to gauge how widespread these adapters are and if we can detect them in a reliable manner.

Status: Ongoing

DDoS on consoles

Description: We are working on mitigation plans with our partners and we are continuously monitoring the situation. We have also recently started to issue sanctions to users responsible for such attacks.

Status: Ongoing

Cheating & Hacking

Description: As we stated in our Anti-Cheat DevBlog, this will be a continuous initiative. We are always striving to improve on our detections and are hard at work on developing more reactive sanctions to keep R6 as fair as possible.

We started using a new identification method and proceeded to issue ban waves based on those results.

In the last month we sanctioned around 4000 players ranging from blatant cheaters to closet cheaters.

Status: Ongoing

BattlEye Ticker

Description: The system displaying sanctions being applied to cheaters and toxic users is currently disabled. We are working on a fix and we hope to reactivate it soon.

Status: Y5S3.2 (PC) / Y5S3.3 (Consoles)

Top Gameplay Topics

Balancing

Yellow Ping

Description: We have received extensive feedback about the Yellow Ping feature and we know that it is perceived as strong in certain levels of play when coupled with observation tools. We would like to explore alternatives to make the feature more acceptable for everyone. We are ready to add the Yellow Ping to the in-game replays, in order for everyone to understand that your position was known to the enemy team via this system. We are also exploring additional solutions to try to make the feature feel less one-sided.

Status: Y5S3.2 on PC / Y5S3.3 on console

Blurry Holographic Sight

Description: With Y5S3 we moved away from sights being represented as part of the weapon model. It is now part of the HUD in order to allow for more customization as we described it in the Weapon Optics blog.

This led to having a significantly blurrier Holo sight in certain combinations of aspect ratios, resolution, and anti-aliasing. We are working on the rendering of the sight and hope to offer something closer to what was prior to Shadow Legacy.

Status: Y5S3.2

Runouts

Description: We would like to move away from the timer to replace it with a gauge system, which is more accurate visually speaking.

We are also looking at potentially tweaking the duration of time of an undetected run-out, but we are still debating the option.

Status: Target Y5S4

Improved Flash detection/consistency

Description: The rework intends to make flash detection more reliable. Enemies are often not affected by flashes due to objects and obstacles. We want to simulate the light ricocheting with the environment, to improve the effectiveness of flashbangs & other similar gadgets. We have recently made some progress on that front. However, it may require additional work.

Status: Target Y5S4.3 or later

Defuser planting detection improvements

Description: Interactions with the defuser could often lead to some issues. In Y5S4 we’ll address the following ones:

  • Defuser plant prompt is sometimes missing when the player is on site
  • Defusers can be planted outside of the site when the players sits on the edge of the area.
  • Players could drop the defuser when attempting to plant. When trying to plant with 0:00 secs left, you may continue to drop the defuser, but this is not considered a bug as the Attackers have simply ran out of time.

Status: Target Y5S4

Defuser retrieval improvements

Description: It is possible to drop the defuser in locations where it cannot be picked up again by running over it. Often outside of the map, in cracks, gaps between objects, holes, etc.

To fix this, we created a 'Pickup Defuser' interaction that works at a distance. It will aim for defuser retrieval to act like picking up any other gadget.

Status: Target Y5S3.3

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