@ubi-theberry all you do is give the same response to a problem that's been going on for over a year, with Ubisoft earning $2.5 billion a year I'm sure they could of hired a developer/coder to resolve this issue or even if you had spent just an half an hour a day surely this issue would of been fixed in less than 182 hours. it seems all your interested in is rushing out as many DLC as you can to squeeze even more money out of loyal customers, getting to that charging people who bought gold edition and especially ultimate editions of Valhalla for Ragnorak is not right and surely against some sort of trading standards as it needs the base game to play ragnorok so should be free with assassins creed Valhalla ultimate edition.Ubisoft needs to up their game with customer care/support

@ubi-theberry all you do is give the same response to a problem that's been going on for over a year, with Ubisoft earning $2.5 billion a year I'm sure they could of hired a developer/coder to resolve this issue or even if you had spent just an half an hour a day surely this issue would of been fixed in less than 182 hours. it seems all your interested in is rushing out as many DLC as you can to squeeze even more money out of loyal customers, getting to that charging people who bought gold edition and especially ultimate editions of Valhalla for Ragnorak is not right and surely against some sort of trading standards as it needs the base game to play ragnorok so should be free with assassins creed Valhalla ultimate edition.Ubisoft needs to up their game with customer care/support

upon researching many user complaints it seems Ubisoft always answer any issues with the same few scripted replies always insinuating its user hardware error or save file error, I experienced this myself using pc Ubisoft connect ,hence why I cancelled my subscription, now im getting the same response as everyone else using xbox series x. its about time the Ubisoft developers put their hands up and apologised and said the problem is their end not the hundreds or thousands of users having the identical problems and get something done about it ,with the $2,500,000,000 revenue generated ,yes thats 2.5 billion dollars earned in 2020-21 up nearly 50% on previous year ,there is plenty of money in the pot to upgrade infrastructure and/or hire more technicians. the profits can just as quickly decrease 50% if the customer is not getting the service Ubisoft was once providing..

@cptwcn im experiencing exactly the same issue with digital download on xbox series x , the reason why we go digital is to avoid these issues with dirty or damaged discs so totally unacceptable. I closed my Ubisoft connect subscription for experiencing the same issues on pc constantly on there too..