I don't even know how it's possible unless it's done on purpose and you thought it would go unnoticed or people wouldn't say anything

You are a big company of hundred of people, you have a QA so I don't believe no one noticed that the game runs with so much tearing

This is a new console (Series X) and the biggest gamefor now is AC V so it's obvious that it has to be raised

This game should have had a special attention knowing that in addition, MS is promoting this game to sell its console.

Anyway it's not against you Ubi-Raziel but I'm mad about people who decided to release this in game in that state

Thank you for your support and I hope this will be fixed very soon (just enable v-sync)

Hey! I understand your frustration; it's a brand new AAA title with a lot of promise, so of course you don't expect to experience these issues.

This is certainly not what we planned to happen with the release, and I'm sure a quick fix will be implemented to amend this.

Enjoy your day!

Hello everyone!

I'm sorry you're being affected by screen tearing; I have reported this to our dev team and we'll work to get this fixed!

Can everyone please confirm whether you are using the Xbox One X, or a different variant. Ideally I would also like to know the TV you're using, and a video presenting the issue would help us.

Thank you!

Hello everyone!

I was able to find quite a few threads about this, so I have merged you all together.

Our team is investigating this issue. Any information you are able to provide is very much appreciated.

Any videos received are being forwarded to the team, to get a clearer idea of the reproduction steps.

All the best!

@ubi-raziel

Thanks.
Pls dont forget about the Xbox Series X too, we have the same issue. Just unplayable atm.

Not to worry, I understand entirely that is affects both the One X and Series. Perhaps the issue reaches further than that; we will find out in our testing.

In all my years if gaming I have never really noticed screen tearing before but it's so bad in this it's starting to put me off the game. I really hope it gets patched soon so I can carry on playing. I'm playing in series x with a sony 900e

Screen tearing only typically happens when your refresh rate & FPS is very different, as your monitor is stuck between showing 2 different frames. It is not often noticeable to most users and especially not on console as all settings are preset. I'm sure our team will know what to do!

Hello everyone!

I found a lot of discussions around this so we're trying to keep you all merged into this one thread.

Our team are aware of this issue, and they're working on a fix.

All the best!

Hello!

Our dev team are aware of this issue and they are looking into it.

We don't have a workaround at this time, but leave it to us!

Hello everyone!

I have merged some of you together in this thread as you describe the same behaviour. What has happened to the box may differ slightly, but the end result (missing box) remains the same.

Our team managed to reproduce the issue and we are working towards a fix. Please keep an eye on our patch notes for mention of this issue.

All the best!

@zarael1721 Thank you for your kind words!

We completely understanding these issues are frustrating and our team does their best to resolve issues by priority. A Christmas with no major issues is what we're aiming for

@imdepalmer Thanks! I'll try to get more data from players so we can cross reference everything, and we may need to ask the ACV team

I have a problem with headgear turning invisible after death and loading screens. I have to constantly put it to visible in the inventory menu after loading screens and when I die. It's a small thing but it's annoying

Hello! We are aware of this, thank you for letting us know.

This should be resolved in the near future

@ajsweeney15 Hello! I'm sorry to see you're facing this issue.

As discussed in your support ticket, I would first like to recommend loading a prior save, or fast travelling and walking back to this location.

If the issue persists, please create a manual save and notify is in your ticket once done

All the best!

Hello!

I appreciate you are all eager for an ETA for a solution. We don't have a date at this time I'm sorry to say; it was not possible for us to push the fix into version 1.1.0, however it will be included in a future patch.

Once we have more information, we will let players know!

Hello! I'm sorry to read you're facing this issue.

I have found an internal investigation is still ongoing to resolve this issue. It has been difficult to reproduce as it doesn't appear to affect all players, but we're doing everything we can.

Once we have more information or any questions, we'll come back to you.

Thank you!

Hello again!

I came back to apologise for my previous post stating a fix had not been implemented, that was my mistake. A fix was in fact included in patch 1.1.0 which can be found in our patch notes.

Can everyone please retry the fight and let me know if the issue persists? I will then report back to the dev team.

Thank you, and apologies again for the confusion.

Hello everyone. I appreciate this is a very frustrating issue that you are all experiencing and I'm sorry to say we don't have an update at this time.

We understand how important it is to get this fixed and Ubisoft Support are following the investigation closely.

Once we have more information, we will let you know.

@guest-ipsufvz2 Hello! I'm sorry to read you're also affected by this.

Our team were unable to reproduce this issue in a testing environment, it seems to happen under specific circumstances.

Would it be possible to provide your save file, so our team can experience the issue first hand?

This support article will help you find the save file: https://support.ubisoft.com/en-gb/Article/000080981/

Thank you!

@farls1981 Hello. I'm unfamiliar with this issue myself.

Can you please create a thread about this, or add to an existing thread? We'll then be able to look into that for you!

@alainternaute Hello! We have recently started to see reports of players loading their game and finding Eivor drunk, I believe you're experiencing a similar issue.

Do you recall if you recently attended the Yule festival brawl tournament?

@mistersanic-lul Hey!

As far as I'm aware, interaction is not hard coded to E however that key is responsible for a lot of functions and changing it may mean others also need to be changed.

Please try the following, if you're happy to -

• Reset the key bindings
• Check the whole list of functions for what is binded to E
• Change the key bindings as you want
• Make sure everything, especially the functions that were previously binded to E, are now correctly binded to something else

Let me know how it goes!

Hello everyone!

Apologies for the confusion with the objective marker, this has been added to our known issues list here: https://discussions.ubisoft.com/topic/76980/assassin-s-creed-valhalla-known-issues-updated-dec-18

My suggestion for the time being would be to check an online walkthrough, so you can see where the next destination is.

All the best!