

Hello @Zabonam and @slightning86! Thank you for getting back to us with an expanded explanation of the issue. I can confirm I have forwarded your video and saves to the relevant department. I hope to be able to share an update from the development team soon with regard to their investigation; please keep an eye on this megathread for any news.
@DaKiller, @Masya696 , @Magenfetza , @kirill-pudrikov, @luggo_deco , @MightyMigz101 ,@redyf , @AffirmingOhio5 , @poserXdisposer , @BadBrad324471 , @chappers106 , @Pufuletzu , @evg475521 , @Debug-Digital , @dedeca12 , @dekifcrs , @Omega_________ and @a1hegzol sorry to hear you are experiencing the same issue and would like to reiterate our apology for the inconvenience caused by this issue with "The Flame and the Forge". We'll continue to update this megathread as more information from the development team becomes available with regard to a fix for the issue. I have forwarded your saves to the development team to help them with an ongoing investigation.
Hey @Play-Fe and thanks for the report. Unfortunately i can not pass on the video because it is not yours, and I could not find your saves. Can you make sure you have uploaded it to the cloud? Thank you!
@EdailsonSantos , @lDruml , could you also upload your saves to the cloud for me, please?
@DaviddeBuur thank you for the comment in relation of reproducing the issue, I will forward it to the developers along with your saves. Thank you for your understanding while the team continue to look into this!
Please let us know if you have any other questions.
Hello @ceekay-sickart , thank you for the feedback provided.
As of now, we don't have any news about the game localization availability in other languages, however we are working on creating Ubisoft Store for Ukrainian players where they will be able to access their own dedicated Store from tomorrow, in English and will be able to pay in their local currency.
For other countries that were using the Russian Store, we are working on a solution and will have an update soon.
Feel free to get back in touch if you have any other questions.
Hello @GLADI8ORDUDE and thanks for reaching out to us and providing those videos. Please accept my apologies for not getting back to you sooner.
I understand you were interested to find out why some songs do not have singing.
I have just confirmed with the game team it's not a bug and it's working as intended. There are the instrumental versions of the songs playing from time to time.
Please let me know if you have any other questions.
Hey @SpirantCrayon22 , yes this is correct.
Hello all,
Sorry to hear you are experiencing random flickering of characters sometimes resulting to a crash.
This is an issue we are aware of and the development team currently have under investigation.
In the meantime, our teams would like to use details from your progress on Assassin's Creed: Valhalla to continue looking into the issue. Please make sure that your latest save has been added to the Cloud (it will have a cloud icon next to it). This step will allow us to use your save files for the investigation.
Could you also send us a video of this issue, please?
We apologize for any inconvenience and thank you for your patience and understanding while we work to resolve this issue.
Welcome to Discussions @acsmercurydawn! I understand you would like to find out how to get damaged meat for upgrades.
I can confirm you should be able to shoot animals with poison bullets, and as long as they die from the poison, you'll get 'damaged meat' rather than the skins.
@BossBast1, @acsmercurydawn Thank you for your input, we appreciate it!
Please let us know if you have additional questions.
Hello @Bagieta997 , thank you for your report. While we are still awaiting the response from the topic starter, could you please let us know if you have tried all the basic troubleshooting steps before switching to windowed mode?
Thank you in advance.
@caledias hello again. Thank you for providing the videolink to us. Is the second issue the one where you can not play the dice game with Tarben?
If so, I responded to your query in a separate thread.
Please let us know if you have any additional questions!
Hello @itzzzjohnnyboy and welcome to Discussions. Sorry to hear you've checked in docks, but Norvid is still missing.
It was confirmed by our Game Team that Norvid can be found hiding on the docks outside the Jomsviking Barracks (main settlement building where the Jomsviking can be personalized).
If Norvid isn't there, please record the short video showing us you checked the docks, upload it on any video hosting of your choice and send us the link.
I look forward to hearing from you.
Hello @dragon1402 and thanks for contacting Ubisoft Support. We understand you wanted to find out if the fire damage do more than the poison. Please let us know if the reply from @TheNorfolkian answers your question?
@TheNorfolkian, thank you very much for your input and for the expanded explanation.
Feel free to get back in touch if you need us.
@inxcognito hello and thank you for the video provided. It is a great help for our players and very much appreciated by the Game Team!
@morgans207 , @TheMightyDi and @AtlasAeternum we are happy to hear that you managed to complete it.
Please don't hesitate to get back to us if you need our further assistance.
Hello @jamalman ,
Sorry to hear that error 0_34 still occurs for you. Please let us know what platform are you playing on so we can provide the relevant troubleshooting?
We look forward to hearing back from you.
Welcome to Ubisoft Discussions @Miko251 .
I am sorry to hear you experience two issues and understand this can be a frustrating experience.
We previously received reports from other players regarding the indicator for voice chat but it is marked as resolved, therefore could you please make sure your game is fully updated?
Speaking about "Failed to synchronize achievements" error, I can see you've already performed some basic troubleshooting steps. Please also try verifying your files as a first step.
If the issue continues, you can give the following steps a try:
Please let us know if you have any other questions.
Hello @ManTitEnjoyer and thanks for reaching out to us.
I'm sad to hear you're experiencing 4-0xFFF0BE25 error. May I ask if you completed the connectivity troubleshooting for your platform?
As mentioned previously, this is an issue currently under investigation by the development team and we'll keep this megathread updated with any news we receive with regard to their investigation. Thank you for your understanding while the team continue to look into this!
Should you have any other questions, feel free to get back to us.
Hello @Taco-man2022 , welcome to Discussions!
I am sorry to hear you received the Temporary ban in game. Unfortunately, the temporary bans can not be lifted.
MMR rollback occurs when players you've encountered in Ranked matches are identified as cheaters—in this case, they were DDoS-ing. Your MMR gets readjusted accordingly to cancel out the cheaters' effect on the affected games.
For more info, check out our Dev Blog: (http://rainbow6.com/mmrrollback).
Please let me know if you have any other questions.
Hi @Abdulakk and thanks for reaching out.
The central EU server does not exist as a manual option, therefore can you please elaborate more how did it work for you?
Thank you in advance.
@Adolla-Link-0 happy to hear it worked for you.
Feel free to reach out to us if you have any other questions.
Hello @Hu____nyOnTwit and thanks for reaching out to us.
We understand you would like to open Match Replays in a third party player, however as of now you can only watch it in the game’s Watch tab.
The Rainbow Six: Siege Match Replay feature automatically records your player versus player (PVP) matches. You can rewatch your latest games and get an edge on your opponents!
Up to 12 matches will be saved and available to view at a time. After you have filled up your 12 save slots, the system will automatically overwrite existing matches, starting with the oldest ones first.
Your matches are saved to the MatchReplay folder of the game's installation location.
The Match Replay feature is enabled by default.
To watch any of your recorded matches, select Watch on the Home screen, and pick the match you want to watch.
From the Match Replay viewer, you can:
Change playback speed
Follow any player in first-person view
Pause/play
Rewind/fast-forward
Skip between rounds
View different map floors
Zoom in/out
You can see the controls for the Match Replay viewer in the Spectator Cameras & Match Replay section of the Customise Controls menu.
Please let us know if you have any other questions.
Hello @kmrXenomorph ,
I am sorry to hear your game crashes to desktop.
You've mentioned that you tried all the basic troubleshooting steps including the clean installation.
Please can you check through the steps in this article and see if there's anything you haven't tried yet, as we just need to rule out any of the most common causes of issues on PC first of all.
If you still have issues after this, please create a support case, as we'll need to get some system files (DX Diag and MSINFO) from you to look into this further. You can find how to create these files from clicking on them towards the bottom of the page on the above link.
If you would prefer to contact us via live chat, you can do so here and we can get your files from you whilst speaking to you on there.
Hello @ErdnussEnte , thanks for answering all the questions.
In addition to your answers, could you please upload some screenshot showing that your skins are not applied after a game restart?
Can you try once again to upload these screenshots to a post for me? Note that they can be a maximum of 2,000 pixels in length, 2,000 pixels in height, or 2MB in filesize.
Alternatively, they can be uploaded to any other website of your choice, and a link sent to us here on the forum thread.
Thanks in advance.
Hello @Darthmontes and welcome to Discussions.
I am sorry to hear the game does not recognize controllers.
As we previously informed, out development team was not able to reproduce this issue on their side therefore I would kindly ask you to record the video showing the provided workaround does not work, so we can raise it with a team again.
Thank you in advance.