UPDATE: This issue has now been resolved. Thank you again for your patience. If you continue to experience an issue please contact our support team at support.ubi.com.  

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We're aware of an issue currently affecting some Ubisoft services and are working towards resolving this. We apologize for any inconvenience caused and appreciate your patience.

Please be sure to check this thread for future updates.

Hi all, thanks for contributing to this thread and uploading your save files. The team has identified the cause of the issue, so we no longer need save files for the investigation.

They're working on a fix that will be deployed as soon as possible. Please keep an eye on this forum for updates on that.

UPDATE: This issue has now been resolved. Thank you again for your patience. If you continue to experience an issue please contact our support team at ubisoft.com/help

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Hello everyone. We're aware of the issues affecting player inventories and battlepasses, and we are working towards resolving this ASAP. Please be sure to check this thread for future updates. Thanks.

Hi all, thanks for providing additional information on this issue. I've passed that along to the team.

The team has given a bit of clarification on how the avenge quests work. The game stores player death information on the server, and if that death meets certain requirements within another player's game it will trigger an avenge quest. The requirements are that the cadaver will spawn within a certain radius of player position, in an accessible area that is not restricted due to a quest line (such as onboarding areas, assault locations, and main quest areas), and that an NPC or animal enemy nearby that's set up to work with the quest system. There's also a cooldown period of 1 hour after you complete an avenge quest.

It's possible that some element of this was thrown out of whack with 1.4.1, which is causing you all to see fewer avenge quests. I can confirm the team is looking into a solution.

UPDATE: This issue has now been resolved. Thank you again for your patience. If you continue to experience an issue please contact our support team at support.ubi.com.  

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Hello everyone. We're aware of an issue currently affecting connectivity in Rainbow Six Siege and we are working towards resolving this. We apologize for any inconvenience caused and appreciate your patience. Please be sure to check this thread for future updates. Thanks!

Hi all, apologies for the lack of an update on this thread! The 1.4.1.2 hotfix was deployed today to address the issue. Please update this thread if you run into any further issues accessing the Yule Festival.

The festival will now end on January 27th to give everyone time to participate. Happy Yule!

UPDATE: This issue has now been resolved. Thank you again for your patience. If you continue to experience an issue please contact our support team at ubisoft.com/help

Hello everyone! We're aware of an issue currently affecting connectivity and are working towards resolving this. We apologize for any inconvenience caused and appreciate your patience. Please be sure to check this thread for future updates. Thanks!

UPDATE: Thank you for your patience. We've resolved the issues with connectivity. Happy gaming!

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Hello everyone! We're aware of an issue currently affecting connectivity and are working towards resolving this. We apologize for any inconvenience caused and appreciate your patience. Please be sure to check this thread for future updates. Thanks!

Hi all, thanks for reaching out with your concerns about these issues. I can confirm that both of these are under investigation by the development team. They don't have any updates to share at this time, but please keep an eye on these forums.

Hello everyone. We're aware of an issue currently affecting connectivity in For Honor on Xbox and weare working towards resolving this. We apologize for any inconvenience caused and appreciate your patience. Please be sure to check this thread for future updates. Thanks!

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UPDATE 2:12PM EDT: This issue has now been resolved. Thank you again for your patience. If you continue to experience an issue please contact our support team for assistance.

@BDsteelers88 Hey there, I'm sorry to hear you're running into lag in Rainbow Six Siege! Could you run through some basic troubleshooting and let me know if the issues persist?

@l23-nix-dabei Hey there, I'm sorry to hear you're also impacted by this issue. I can confirm that the team is looking into the challenges that aren't progressing or rewarding properly, so please keep an eye out for updates.

As for the frozen match replays, please create a new thread and provide a video of the issue if possible.

@m9l2 Hey there, I'm sorry to hear you're experiencing this! The team is aware of this issue and looking into it, so please keep an eye out for updates.

@Yano Hey there, I apologize for the delay with your support ticket. The team is dealing with an influx of contacts at the moment, but they're working on responding to everyone as quickly as possible.

@JuanCastro117 Hey there, I'm sorry to hear you're having trouble progressing that challenge! The team is currently looking into an issue that's preventing some operator specialty challenges from progressing, so please keep an eye out for updates.

@bahram-ffx Hey there, I'm sorry to hear you're also running into this issue. Were you able to try the steps suggested by Ubi-oof?

@Wolf-6-4 Hey there, sorry to hear you encountered this issue! This should have been resolved in a hotfix on the 14th, but please let me know if you run into any other trouble.

@mj-dub Hey there, I'm sorry to hear you're still having trouble linking your accounts. Can you make sure that your switch is set up as the primary console on your account, then try connecting your accounts again?

@DONETES92 Hey there, sorry to hear you're having trouble connecting to the in-game store! Can you reset your Ubisoft account password and let me know if this persists?

@TePauw Hey there, I'm sorry to hear you're running into this issue. Can you try locating the game in Ubisoft Connect, then launching from there? If that doesn't solve the issue, please also make sure that Ubisoft Connect and the game are installed to the same drive (preferably your C drive).