

I'm here to chew grass and kick ... and I'm all out of grass.
Okay, thanks for confirming everyone.
For anyone who has been accepted to the test and has signed the NDA, but have not been able to visit our technical test forum, please just comment on this thread once.
I will give your Ubisoft ID's to our devs, so we can try and grant you access to the technical test part of the forum.
I can not say when you will be given access to these forums or how long it will take, but please bear with us whilst we make a note of the players who should have access, and please try again tomorrow morning, sorry for any inconvenience!
Link to beta test forum > https://discussions.ubisoft.com/category/1033
(Please bear in mind, any mention of bugs or feedback in this forum, we will need to be moved to the technical test forums, due to the NDA, so please don't be alarmed if your post is moved, it has not been deleted, but has needed to be moved to the technical test section until you can gain access, thank you)
Hello everyone, thank you for these reports - I will add your information to our report again today.
Our QA team were able to also recreate this error code, specifically the Mountain-00014 error code in two separate situations, one solo, one in co-op mode. We do not have a fix for this issue yet, but I wanted to keep you in the loop that the investigations are underway. I am sorry for any inconvenience and interruptions this is creating for your play sessions at this moment in time. thank you for your patience.
Hello @Lukas_Ranieri thank you for your sharing your thoughts on the Steam Deck and Linux support.
I will move this thread to our player General Discussion section of the forum, to see if there are other players who would like to contribute to this too and so it can be seen by a larger audience, including our game devs and community team.
If you have any more feedback about the game, please make sure to post this in our General Discussion area of the forum, as the Player Support section is more for bug reporting and technical issues, thank you!
Hello everyone thank you for the updates, can you keep us in the loop for your Xbox coop games over the next few hours?
Our IT team has implemented a few fixes in the background and would like to know if you are still expereincing this issue on Xbox in particular after the 14th September?
Please also check your Xbox and Ubisoft accounts are linked together on this website, under linked accounts > https://account.ubisoft.com/en-US/account-information
Anyone that has commented since my last post in this thread, I have passed your Ubisoft ID's onto our devs noe too. Hopefully, you will be granted access to our Technical Test forums soon to leave feedback and report any bugs you may come across
Hello everyone, thank you for getting in touch and letting us know of your game stats not updating.
We are aware this issue is affecting a few of our game stats in Ubisoft Connect at the moment, and this is something we are currently working on fixing, thank you.
Thank you for your continued feedback and updates to this thread everyone. We have a team looking into this compatibility issue at the moment, who look after our older titles - as soon as we receive an answer from them regarding this issue we will let you know.
Hello everyone, thanks for getting in touch with us.
This forum is not currently being used to discuss any technical tests, we have another special forum section for that instead, you should only see this forum section if you are approved for the test.
Can you all please confirm if you are able to access this link? > https://discussions.ubisoft.com/category/1033/
If not, can you confirm that you have been accepted to take part in this test and have also signed our NDA?
Hello everyone, thanks to everyone who submitted their desync files to us via this thread.
If you are being desynchronized from a multiplayer game and also sometimes see a LR40 error message, our Anno team believe they know have enough files, save files and information to be able to fix the issue, and they are hoping to fix this on an upcoming patch. Just wanted to give a quick update to the situation, thank you all for your patience shown so far
Thanks to everyone who posted in the last two hours, I have also passed your name on to our dev team, hopefully, you will be approved access soon to the test forums in the morning. Thank you for your patience and I hope those of you that have been playing the game tonight, are enjoying the test so far
Thank you very much for your swift reply @Nakedbacongamer and for providing those images.
I am going to open a private support case for you, we will reply to you via email as soon as we are able, if we can determine what is causing this problem, hopefully, this will help your father too.
In the meantime thank you for your patience and your cooperation - please keep checking your email inbox over the next few days and we will reply asap, we may also need to verify you as an account holder too via email thank you.
Hello @DeNiro831, when a collectible item or say achievement does not unlock in the game, we can only advise to reload a previous save file to try and complete the collectible again and redeem it, or whilst in-game, disconnect from the internet, then reconnect, and see if this then synced your progress and marks the collectible as completed.
We are unable to offer much more in the way of troubleshooting, but we will document this issue with the Far Cry team, and upload your save file for replication purposes. Thank you for this bug report.
Hello everyone thank you for your recent comments and sorry to hear your challenges have not been unlocked for you yet.
As much as we will QA test a game before release or its DLC release, some unusual issues will go undetected and can sometimes arise when a new update is applied to the game. As always we will report any issues to our QA team and they will investigate, try to replicate and fix where possible.
I understand you are disappointed that you encountered a bug such as this, but our FC teams are looking into this now. All bugs and issues will be categorized under priorities decided by the QA and dev team, and at the moment we must be patient and give the team time to investigate these issues thoroughly.
Hello everyone, as we haven't been able to reproduce this issue and the thread began during a previous update, we will be locking this thread and creating a new thread, specifically focused on autosave crashes after the Title Update 6, thank you.
Hello @koby990 I have just caught your reply here in the forums.
Thank you for making a support ticket with us, we will be with you as soon as possible with some tailored troubleshooting as we received a high volume of contact during the holidays.
If you haven't done so already, please remember to attach these files to your case thank you >
- Dxdiag file > https://ubi.li/msrxL
- Msinfo file > https://ubi.li/lmiCE
- Connect launcher logs > https://ubi.li/UK5Go
In the meantime, I will pass your answers onto our QA team for their investigation - thank you kindly for providing us with this info
Hello @Nick0TheSick0 thanks for getting in touch.
I have heard of this issue before where the console believes you have a free trial installed, instead of the full game. The usual solution to this is to completely uninstall the game, then reinstall it from the store again, as well as any DLC/extra FC6 content you may own.
Can you let us know when you have tried that step, as well as all the rest of the steps listed in Ubi-Clems article for common XBox issues here > https://www.ubisoft.com/en-gb/help/connectivity-and-performance/article/troubleshooting-technical-issues-on-xbox-series-xors/000080996
Hello @Nakedbacongamer I am sorry to hear your extra content and season pass is not showing up in your actual game.
Just to be sure, when you purchased the Season Pass content on your PSN account, only that specific PSN account should be able to access it, Season Pass and DLC content can not be shared with another PSN account or on another console I believe.
With that out of the way, when you visit your PS5 store, does it say that your Season Pass is specifically for PS5? PS4? Or both generations of console?
When you download the Season Pass content, if it specifically says PS5, that may be why it may not be compatible with your PS4 version of the game.
Do you have any pictures of this content on your consoled Sony store, that shows the Season Pass as owned and for what platform?
Once you can provide some answers to my questions above, we may need you to run a 'redistribute game licence' check on your console, to see if it can resolve the issue
Thanks for the reply @Castlemaker, what GPU model are you using please and what GPU driver updates did you use, the exact version number, and where you experienced FPS drops in-game?
There could be a number of reasons for experiencing FPS drops in-game, did you find this happened when performing a certain action such as entering a certain area, using a certain vehicle?
Have you tried editing any of your in-game settings, such as capping the frame rate, enabling vsync, or changing your anti-aliasing and graphical presets? If you have a few pictures you can share of your in-game settings, that would help us greatly to tailor our troubleshooting to you.
Hello everyone, we have moved your post to Player Support as this is a technical query. This issue has been under investigation by our Far Cry team, we have a megathread about this issue here >
https://discussions.ubisoft.com/topic/114945/ps5-encountering-stuttering-screen-tearing-in-game-post-here/137?lang=en-US
I will merge your threads together to avoid multiple threads about the same issue. When we have more information to share or any kind of update, we will let you know on this merged thread, thanks.
Hello @WARspecelistas, thank you for getting in touch with us and I am sorry to hear you have been unable to launch Far Cry 6.
Can you please let me know what game launcher it was you purchased the game from, as this will allow us to offer more tailored troubleshooting to that platform?
This guide contains the most common fixes for game crashes and it will help us rule out if your particular crashes are caused by hardware, software, corrupted game files, Windows settings and more, could you please follow each and every step listed you have yet to try? >
https://www.ubisoft.com/help?article=000061047
Should none of the steps work for you, please let us know as there may be other steps we can advise as well that could help with this issue.