Hi @joaomos_pt, I'm sorry to hear you're experiencing these issues with the Ubisoft Connect client. In order to investigate this further, please first try clearing your Ubisoft Connect cache, as well as completing this troubleshooting guide. If the issue persists after these are completed, please let me know!

UPDATE: This issue has now been resolved. Thank you again for your patience. If you continue to experience an issue please contact our support team at support.ubi.com. 

Hello everyone! We're aware of an issue currently affecting connectivity and are working towards resolving this. We apologize for any inconvenience caused and appreciate your patience. Please be sure to check this thread for future updates. Thanks.

@crocodilius I see that our team has provided some steps to try from the support ticket you've submitted. Please don't hesitate to reach back to your ticket if the issue persists so we can review this further with you. 

Hey all! I'm sorry to hear about your missing content in-game. Could you all please verify your game files, through Epic: (https://www.epicgames.com/help/en-US/technical-support-c90/general-support-c91/how-do-i-verify-game-files-in-the-epic-games-launcher-a3638), Steam: (https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335), or Ubisoft Connect, depending on where you purchased The Division from to see if that helps?

Hi @mnmacd, welcome to the Assassin's Creed Origins Discussions!

I'm sorry to hear about this flickering you've encountering in-game. In order to narrow this issue down, please first try out this general troubleshooting guide, as well as verifying your game files to fix any missing or corrupted game files.

If this flickering persists after these guides are completed, please let me know, & I'd be happy to assist further. Thanks!

Thanks for providing this clip @tsundak! When did you originally notice this occurring for you?

You can upload the clip to YouTube and send me the link here. Thanks again!

No worries @jimmmie11, thanks for providing this screenshot! Could you please try these PC troubleshooting steps to see if they help?

Hey there everyone, I'm sorry to hear about this issue you've all encountered with launching Assassin's Creed Revelations. Could you both please let me know which operating system you're using?

Thank you for providing this information for me! I've passed this information to the development team for further investigation. Apologies for the inconvenience this has caused.

Greetings @z3r0m1x! Welcome to The Settlers History Collection Discussions. Sorry to hear about this issue you've come across when trying to launch The Settlers 7.

In order to investigate this further, please complete the steps in this general technical troubleshooting guide, making sure to run your game & Ubisoft Connect as administrator.

If this issue persists, please let me know so that I can assist further. Thanks!

Sounds good @vic7770, we're glad to hear that! If you have any other questions, please reach back out, & we'd be more than happy to help!

Hey there @bambule92, welcome to The Settlers Discussions!

I'm sorry to hear about these freezes & crashes you've encountered. Please list which troubleshooting steps you've tried already, so that I can confirm what has been completed & we can work from there. Also, in regards to troubleshooting, have you already attempted this general troubleshooting guide? If not, please give it a try, & keep me updated on the results.

Thank you so much!

Thanks for providing this information @handyandy618! Sorry to hear this has persisted.

I would recommend checking out this troubleshooting guide in regards to this error message you've received. This error message typically occurs when you're logged into the wrong Ubisoft account. If you have another Ubisoft account, you can try logging in with that one. However, if the error persists please update your support case.

Thank you so much!

We're glad to hear that this has been resolved @chrislam1976! If you have any other questions or concerns, please reach back out to us, & we'd be more than happy to help!

Hey @frostbyte0071! Welcome to the Watch Dogs Discussions. I'm sorry to hear you're unable to locate these rewards in-game. Would you please provide screenshots showing that these rewards have been redeemed? Also, please try verifying your game files to see if it helps the rewards appear for you. Thanks!

Greetings @myst-77, welcome to the Rocksmith Discussions! Would you please clarify if your strings are not registering correctly in-game, or if you're experiencing any issues with them? Thanks!

Hi @patriotp4, welcome to the For Honor Discussions! Sorry to hear you're unable to locate Warmonger in-game. Would you please provide a screenshot showing Warmonger not available for you? Also, I would recommend trying out this technical troubleshooting guide to see if it helps.

Please keep me updated!

Hey @soejantoardy, welcome to the Far Cry Series Discussions! Sorry to hear you've encountered the same issue. Would you please confirm if you were able to try out the steps in the guide previously provided by Ubi-Viral? Thanks!

Hi there @kye88bey! Welcome to The Settlers History Collection Discussions.

Sorry to hear you've experienced this crashing after a screen setting was adjusted. Would you please clarify which setting(s) was adjusted? Also, please complete the steps in this technical troubleshooting guide, excluding the steps you've already completed to see if they help. Please keep me updated on the results on the guide.

Thank you so much!