Best posts made by Ubi-Keo
AC Origins - 60fps: Current Gen Consoles
@b00msie I can confirm that we have already received requests from other players for Assassin's Creed Origins and Odyssey to have a 60 FPS boost on Xbox Series X and PlayStation 5. This has been forwarded on to the development team.
[RESOLVED] [Yule] Yule festival is not loading | POST HERE
We're working to resolve the issue preventing players from accessing the Yule Festival and will be extending the event so everyone has the opportunity to enjoy the winter festivities. We plan to deliver this fix in early January due to the holidays.
Thank you for your patience and apologies for the inconvenience caused.
[RESOLVED] [TU 1.3.0] Fast travelling to Ireland causes a looped cut scene of Eivor going to sleep | POST HERE
I would like to give you an update on this issue.
The development team are actively investigating and are exploring the possibility of a hotfix before the next update.
It appears that it is only Dublin that is affected by this issue.
In the meantime, I wanted to share a workaround that has worked for some of the affected players:
As soon as the game loads press the button to view your map and fast travel to anywhere in Ireland or England. This has allowed some players to get out of the loop and continue Eivor's adventures in another region.
We apologise for the inconvenience caused.
Please keep checking here, the known issues list and the news and announcements page for updates.
[RESOLVED] Experiencing crashes during the Sigrblot Festival event | POST HERE
Thank you all for your continued patience with this issue while our teams investigated the continued crashes occurring during the Sigrblot Festival.
We apologise that the issue was not resolved before the festival ended.
We will be granting compensation for all players directly impacted by this issue. The team is currently assessing the details. Once we have more information to share, we will update you all.
[Ubisoft Connect] Time-Limited Challenge 'Master Assassin' is stuck at 0/100 | POST HERE
Just to update you, this issue has been reproduced and is being investigated.
We will not require a video demonstrating the issue.
As soon as we have more information we will update this thread.
[RESOLVED] [TOF2] [PC] Eivor freezes when trying to pickup glass orb in Manius's Sanctum | POST HERE
I can confirm that the issue where Eivor freezes when trying to pickup glass orb in Manius's Sanctum has been reported to the development team and is being investigated.
In the meantime there is a workaround that you can try which was suggested by another player, and has worked for other players, which is to set the graphics settings to high then try again. After you have done this you can set your graphics settings back to their previous state.
A player has also reported that the same issue occurs in Verica's tomb with the statues and that the same workaround works.
When playing the mission "A Hard Ride", I can't control the carriage
@montysalvo I'm sorry to hear that you are experiencing issues progressing in Assassin's Creed Revelations.
Can you please try deleting the file "systemdetection.dll" that you will find in your game directory.
Default Path (Ubisoft Connect) :
C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\games\Assassin's Creed Revelations
Default Path (Steam) :
C:\Program Files (x86)\Steam\Steamapps\common\Assassin's Creed Revelations
If the issue persists, can you try enabling V-Sync to see if that helps.
[RESOLVED] [TU 1.2.2] Only receiving silver and not supplies from smaller chests | POST HERE
@Borchenoso This issue has been investigated by the development team and we will be deploying a fix in TU 1.3.0. As soon as we have a confirmed release date for TU 1.3.0, we will let you all know within this thread and in the News & Announcements forum.
@adrian_banas @Smashulatius I have merged your posts with this megathread we have created for this issue. As I mentioned above this is a known issue and a fix will be deployed in TU 1.3.0.
Am I missing something or can we not attack with a melee weapon on horseback?
@bielik01 I am unable to confirm if this feature will be included in Assassin's Creed Valhalla in the future, however your feedback has been forwarded on.
Unable to claim 'Altair Legacy Outfit' from Ubisoft Connect Rewards
@patrickb1973 Thanks for reporting this.
I have tried claiming the reward myself and experience the same issue, however I remembered that I already unlocked the Altair in the Godly reward pack I claimed previously. Can you confirm if you also unlocked the Godly reward pack in game?
Latest posts made by Ubi-Keo
Problem Creating an account on TrackMania Nations Forever
Hi @Randomness35832 apologies for the late response.
I'm pleased to hear that advice provided by Ubi-Milky has helped
icons with capture problem
Hi @milksh2ke thanks for the update, I'm pleased to hear that the issue was resolved with the latest update
Incorrect number of medals for prestige skins (after multiple restarts)
Hi @Neoterzial @Trainer_Ralphen @inlart_t sorry for the late response.
I am also sorry to hear that you are also experiencing this issue. I have forwarded your details on to the development team, and I can confirm that the issue is still being investigated.
Apologies for the inconvenience caused.
Trackmania Server doesn't send some Callbacks
Hi @Evo-Chris92 thanks for the suggestion provided.
@LordBroesel if you decide to try the suggestion by Evo-Chris92 then please let us know if it resolves your issue.
Black screen on launch but I can still hear the music
Hi @Evo-Chris92 thanks for the suggestion you provided.
@Kha-Zi if you decide to try the suggestion by Evo-Chris92 then please let us know if it resolves your issue.
MediaTracker Video Export Bug
Hi @LumixTM thanks for reporting this issue. I have forwarded it on to the development team to investigate.
PS5 controller mistaken for Xbox controller
Hi @Atomdropper apologies for the late response.
I'm sorry to hear that you are experiencing issues with your PS5 controller.
As mentioned in the previous thread, PS5 controllers are not officially supported on PC. This is also mentioned in the support article here.
BUG: Ctrl + Click Select Not working while UI disabled in editor
Hi @LentillionTM apologies for the late response.
I have checked and the issue is still being investigated, I'm afraid we have no further updates to share with you at the moment.
Bugs in new room popup UI
Hi @Tobias12345689 apologies for the late response.
Sorry, I'm afraid that I don't understand your post? Could you please elaborate.
PB times not saving/saving incorrectly.
Hi @Skweeky2 apologies for the late response.
Thanks for the images provided. To confirm do you only experience this issue with this particular track?