@samendio same the price of the game got deducted from my bank account 5 times and it also said before I checked my bank account ops failed please try again and in my and i can't even find it in my purchase history ubisoft please help us all don't fall on deaf ears please.

Its been more the 24 hours and no one replied to my case and didn't get the game and 400 euros blew away and i can't get them back because no one is answering me so please help me out.

I blew away 400 euros because the store kept saying to me that the transaction failed and then found out that I got charged and when I looked at my purchase history it was empty.

Its been more than 48 hours and no one replied to my case and no one replied to me on the forums from the ubisoft staff they don't listen or do anything for the people that blew alot of money because the ubisoft store is garbage and said ops failed please try again and again and again and then find out that they got charged and didn't even get the game.

• My case number 13133903

Its been more the 24 hours and no one replied to my case and didn't get the game and 400 euros blew away and i can't get them back because no one is answering me so please help me out.

• this is my case number I have waited more than 24 hours 13133903

I pre-ordered the game before it got released I added the game to my cart and clicked check out and then put in my credit card info then clicked pay, It said ops please try again I tried again 4 more times the same thing happend I checked my bank account and found out that I got charged for the game 5 times 400 euros blew away I checked my purchase history it was empty nothing and the gamed didn't even come to my libary I opened a case from 24 hours ago and still nothing happend nobody replied to me and the game still not shown in my libary, Please if someone is reading this please help me and help the people thank you.

@rutex15 Same I blew away 400 euros

@Ubi-Baron its been more than 24 hours since i tried to pre-order the game it said "ops failed try again" I tried for more times the same thing happend I checked my bank account and found out the the price of the game got deducted 5 times and then i went to my order history and it was empty can you help me and the other people like me.
Thank you.

@samendio Same it said to me "ops order failed" i tried again 4 more times said the same thing and when i checked my bank account i found the the price of the game got deducted and when I looked in my order history there was nothing.

More than 24 hours still didn't get a reply and still didn't get the game.
CAN SOMEONE PLEASE HELP ME 400 euros flew away.