I'm having the same issue. Unable to speak to Tove and the completed quest is missing. The issue has not resolved over time. I’m getting it on both Xbox one s and Xbox series x. Need a resolution ASAP since it sucks being stuck with a character configuration when you have bought tattoo and hair mods.

@ubi-woofer after waiting weeks and checking this forum for a resolution daily, I have created a case as well. This issue needs to be a priority, and needs to be resolved quickly. Not telling you something you haven’t read a hundred times in this thread, but this is ruining the gameplay experience for most players. Please help make sure this gets hotpatched right away. Peoples patience is running out and they’ll take out their frustrations via social media soon...

case https://support.ubisoft.com/en-US/Cases/13923822

@drainceo maybe if we all open tickets it might help get more attention? Other than this glitch, the game is so good. I don’t want this face tattoo that I’m stuck with to ruin the experience. I feel like Mike Tyson

@fraser178 this works! Thanks for sharing the power down tactic. Glad to finally be able to edit my character!

@ubi-borealis worked for me without having to mess with the cloud save piece. However I hard shut down my series x with the game on after a manual save, like another comment in this thread suggested. That worked! Thanks make prioritizing this with a hot fix

@ubi-woofer what is the update on this issue??

@drainceo maybe if we all open tickets it might help get more attention? Other than this glitch, the game is so good. I don’t want this face tattoo that I’m stuck with to ruin the experience. I feel like Mike Tyson

@ubi-woofer after waiting weeks and checking this forum for a resolution daily, I have created a case as well. This issue needs to be a priority, and needs to be resolved quickly. Not telling you something you haven’t read a hundred times in this thread, but this is ruining the gameplay experience for most players. Please help make sure this gets hotpatched right away. Peoples patience is running out and they’ll take out their frustrations via social media soon...

case https://support.ubisoft.com/en-US/Cases/13923822

I'm having the same issue. Unable to speak to Tove and the completed quest is missing. The issue has not resolved over time. I’m getting it on both Xbox one s and Xbox series x. Need a resolution ASAP since it sucks being stuck with a character configuration when you have bought tattoo and hair mods.