Other people posting about bugs, this issue completely kills the whole experience. It's on both AMD and nVidia, something about this game in particular is crashing two different IHV's drivers, and the devs aren't talking about nor acknowleding it.

This needs to be front and center, all other investigation into the other bugs should come after this critical issue is resolved as it's breaking the fundamental function of the game working in the first place. What good is investigating quest issues when this breaks the entire game?

Since I see other posts bumping above this thread, I have all day, I'm going to keep this bumped and front and center. I had today earmarked to play Valhalla, so I'll bump this thread instead. That or get a refund started.

Bumping this thread as Ubi is intentionally ignoring this issue, it does not show up on the megathread and affects the most users.

Across Reddit, here, AMD and nVidia's own forums, this is an issue that appears to affect ALL customers and Ubi hasn't added it to the known issues list. Game is unplayable for many people until this is resolved. 1.04 has made it worse and Ubi is not acknowledging it.

Keeping this post high as Ubi is intentionally ignoring this issue, it does not show up on the megathread and affects the most users. This needs more visibility until its acknowledged, clearly there are many users affected given HOW MANY threads there are about it!

Across Reddit, here, AMD and nVidia's own forums, this is an issue that appears to affect ALL customers and Ubi hasn't added it to the known issues list. Game is unplayable for many people until this is resolved. 1.04 has made it worse and Ubi is not acknowledging it.

Bumping as it sure is disappointing that the issue still isn't acknowledged. Way I see it there's three choices, ban me, acknowledge the issue, or pretend it's not the most severe issue impacting the game and I'll just keep bumping these threads.

Bump, game's unplayable, I realize other people are reporting issues but this isn't a quest progression bug, the game literally doesn't function. As of this writing still no acknowledgement in the issue tracking threads by Ubi.

This issue appears to be the number one problem for AC Valhalla gameplay on PC, as of this writing Ubi Support is not tracking this issue on either of the megathreads. Bumping given the severity of the issue.

I've got all day here, because I could've been playing Valhalla.

Issue tracker: I see you can't find this one particular item, we're right on it and investigating it immediately! Meanwhile, here's a workaround.

PC players: game crashes and is unplayable

Issue tracker: *crickets*

Ok, this is absurd, there are MULTIPLE threads about this, people on BOTH AMD AND NVIDIA are reporting this issue, it's CLEAR THAT THE GAME IS [censored] BROKEN.

HEY UBISOFT, why in the hell are you investigating [censored] quest issues when the [censored] GAME IS [censored] BROKE AS [censored] [censored]!?!??!

@mct1 I fully agree.

This is a systemic issue, @UbiExcellent I really hope this floats to the top. It looks like it's a showstopper that's affecting a significant amount of the customers after doing some searching around on the internet, and nobody has found a workaround.

I would argue this should be top priority for the devops teams. Thanks for your posts here and I hope we can get an update on acknowledge of the issue and/or progress soon.

@redindianrobin great for nVidia users, but AMD users are seeing crashes as well, and we're not sure what driver to rollback to.

Some have tried going all the way back to a driver from last year and still getting crashes. This is definitely a game issue, and your driver version may just have some type of issue that inadvertently creates a workaround....while offering suboptimal performance as it's not a "gameready" driver for this game.

I'm kind of blown away that they haven't added this issue to the megathread. Its systemic and very much a showstopper bug.

If the game crashes every so often it's effectively unplayable, I can't progress in the game because of this issue. I'll end up linking to this thread and several other sources and requesting a refund if it isn't even acknowledged.

@ubiexcellent I submitted a ticket with dxdiag.txt and msinfo.nfo files, with some details on what I've tried.

For the benefit of everyone here troubleshooting, I'm on a Ryzen 7 5800x with an MSI 5700XT, 32GB of RAM on an XMP profile (technically Asus DOCP since they don't directly license XMP).

I've tried underclocking my card per the Reddit AMDHelp thread by 20, still crashes.

Ran AMD's driver removal utility and reinstalled w/fresh drivers, still crashes.

Verified gamefiles with the Epic launcher and then with Ubi Connect, still crashes.

I was wondering if I had a hardware fault, stress tested on 3DMark, Borderlands 3, AC:Odyssey, and Shadow of the Tomb Raider benchmarks and have no instability (even on my 5800x boosted to 5.1 GHz ..... )

Only AC:Valhalla exhibits any instability whatsoever. Other games on other API's or the same API are all stable, only getting crashes on this game and only this game, nothing else.

Bumping this thread as Ubi is intentionally ignoring this issue, it does not show up on the megathread and affects the most users.

Across Reddit, here, AMD and nVidia's own forums, this is an issue that appears to affect ALL customers and Ubi hasn't added it to the known issues list. Game is unplayable for many people until this is resolved. 1.04 has made it worse and Ubi is not acknowledging it.

Issue tracker: I see you can't find this one particular item, we're right on it and investigating it immediately! Meanwhile, here's a workaround.

PC players: game crashes and is unplayable

Issue tracker: *crickets*

@souldrinkerlp I realize run as admin can resolve permissions issues, it just feels like that shouldn't be an expectation to run a game. This is a troubleshooting step that helps them narrow down a root cause, but the way they're presenting it is "do this to run our game".

Given the systemic nature across multiple IHV's, however, it appears the driver timeouts are caused by something in the game not being happy. Potentially a permissions error, or potentially Denuvo itself as some people reported time sync issues and crashes in conjunction. Tough to say at this point.

@souldrinkerlp what's interesting to me is that there doesn't need to be a Dunning-Kruger effect at play here.

When you have a system that's stable and runs normally with the vast majority of other applications and games, but then one outlier sticks out and they start asking you to do things like running Ubi Connect or the game with admin rights, common sense can intervene and say "why do so many other games run without these steps being necessary?" and it becomes clear that what they're trying to do is actually gather data to identify and solve the problem....they're just not communicating that very effectively.

If its telemetry they need, they could simply ask for it.

Bumping this thread as Ubi is intentionally ignoring this issue, it does not show up on the megathread and affects the most users.

Across Reddit, here, AMD and nVidia's own forums, this is an issue that appears to affect ALL customers and Ubi hasn't added it to the known issues list. Game is unplayable for many people until this is resolved. 1.04 has made it worse and Ubi is not acknowledging it.

I believe this is the same issue or related to Random Freeze / No fix yet, need help | Ubisoft Forums AC Valhalla crashes every 15-30 minutes. | Ubisoft Forums and Constant crashing in Hamtunscire | Ubisoft Forums

These threads should either be combined or kept at the top until Ubisoft acknowledges the issue and investigates it. It's critical, showstopping, and occurs across PS4/PS5, Xbox, and PC across both AMD and nVidia customers.

This is right now the most severe issue affecting all Valhalla customers and Ubisoft is not acknowledging it.

Bumping this thread as Ubi is intentionally ignoring this issue, it does not show up on the megathread and affects the most users.

Across Reddit, here, AMD and nVidia's own forums, this is an issue that appears to affect ALL customers and Ubi hasn't added it to the known issues list. Game is unplayable for many people until this is resolved. 1.04 has made it worse and Ubi is not acknowledging it.

Keeping this post high as Ubi is intentionally ignoring this issue, it does not show up on the megathread and affects the most users. This needs more visibility until its acknowledged, clearly there are many users affected given HOW MANY threads there are about it!

Across Reddit, here, AMD and nVidia's own forums, this is an issue that appears to affect ALL customers and Ubi hasn't added it to the known issues list. Game is unplayable for many people until this is resolved. 1.04 has made it worse and Ubi is not acknowledging it.

Bumping as it sure is disappointing that the issue still isn't acknowledged. Way I see it there's three choices, ban me, acknowledge the issue, or pretend it's not the most severe issue impacting the game and I'll just keep bumping these threads.

As of this post, this issue is not acknowledged or declared as being investigated by Ubi support.

No acknowledgement of it and it's the most widespread game affecting issue. Bumping as this issue supersedes all others.

I've got all day, bumping till it's acknowledged.

Hello thread, time for a bump, I stepped away for a bit.

I believe this to be the same or similar issue to AC Valhalla crashes every 15-30 minutes. | Ubisoft Forums and Random Freeze / No fix yet, need help | Ubisoft Forums

Other people posting about bugs, this issue completely kills the whole experience. It's on both AMD and nVidia, something about this game in particular is crashing two different IHV's drivers, and the devs aren't talking about nor acknowleding it.

This needs to be front and center, all other investigation into the other bugs should come after this critical issue is resolved as it's breaking the fundamental function of the game working in the first place. What good is investigating quest issues when this breaks the entire game?

Since I see other posts bumping above this thread, I have all day, I'm going to keep this bumped and front and center. I had today earmarked to play Valhalla, so I'll bump this thread instead. That or get a refund started.

Bumping this thread as Ubi is intentionally ignoring this issue, it does not show up on the megathread and affects the most users.

Across Reddit, here, AMD and nVidia's own forums, this is an issue that appears to affect ALL customers and Ubi hasn't added it to the known issues list. Game is unplayable for many people until this is resolved. 1.04 has made it worse and Ubi is not acknowledging it.

Keeping this post high as Ubi is intentionally ignoring this issue, it does not show up on the megathread and affects the most users. This needs more visibility until its acknowledged, clearly there are many users affected given HOW MANY threads there are about it!

Across Reddit, here, AMD and nVidia's own forums, this is an issue that appears to affect ALL customers and Ubi hasn't added it to the known issues list. Game is unplayable for many people until this is resolved. 1.04 has made it worse and Ubi is not acknowledging it.

Bumping as it sure is disappointing that the issue still isn't acknowledged. Way I see it there's three choices, ban me, acknowledge the issue, or pretend it's not the most severe issue impacting the game and I'll just keep bumping these threads.

Bump, game's unplayable, I realize other people are reporting issues but this isn't a quest progression bug, the game literally doesn't function. As of this writing still no acknowledgement in the issue tracking threads by Ubi.

This issue appears to be the number one problem for AC Valhalla gameplay on PC, as of this writing Ubi Support is not tracking this issue on either of the megathreads. Bumping given the severity of the issue.

I've got all day here, because I could've been playing Valhalla.

Issue tracker: I see you can't find this one particular item, we're right on it and investigating it immediately! Meanwhile, here's a workaround.

PC players: game crashes and is unplayable

Issue tracker: *crickets*

Ok, this is absurd, there are MULTIPLE threads about this, people on BOTH AMD AND NVIDIA are reporting this issue, it's CLEAR THAT THE GAME IS [censored] BROKEN.

HEY UBISOFT, why in the hell are you investigating [censored] quest issues when the [censored] GAME IS [censored] BROKE AS [censored] [censored]!?!??!

I have all the time in the world today, as I was hoping to be playing Valhalla. I'll just bump this thread instead since I can't play the game.

bump for posterity's sake, this is game breaking and needs to be at the top until Ubi acknowledges it

Bumping this thread as Ubi is intentionally ignoring this issue, it does not show up on the megathread and affects the most users.

Across Reddit, here, AMD and nVidia's own forums, this is an issue that appears to affect ALL customers and Ubi hasn't added it to the known issues list. Game is unplayable for many people until this is resolved. 1.04 has made it worse and Ubi is not acknowledging it.

Keeping this post high as Ubi is intentionally ignoring this issue, it does not show up on the megathread and affects the most users. This needs more visibility until its acknowledged, clearly there are many users affected given HOW MANY threads there are about it!

Across Reddit, here, AMD and nVidia's own forums, this is an issue that appears to affect ALL customers and Ubi hasn't added it to the known issues list. Game is unplayable for many people until this is resolved. 1.04 has made it worse and Ubi is not acknowledging it.

Bumping as it sure is disappointing that the issue still isn't acknowledged. Way I see it there's three choices, ban me, acknowledge the issue, or pretend it's not the most severe issue impacting the game and I'll just keep bumping these threads.

As of this post, this issue is still not acknowledged or declared as being investigated by Ubi Support. This is their number one issue on the PC platform based on the number of threads here and across the internet at large relating to Valhalla gameplay on PC.

I've got all day, I could've been playing Valhalla but the frequent crashes make the game unplayable, so I'll bump these threads.

Issue tracker: I see you can't find this one particular item, we're right on it and investigating it immediately! Meanwhile, here's a workaround.

PC players: game crashes and is unplayable

Issue tracker: *crickets*

@asryan2a MANY MANY people are having this issue.

AC Valhalla crashes every 15-30 minutes. | Ubisoft Forums

If you google for "AMD driver timeout valhalla" you'll see it's systemic and "across the board" for a significant amount of players. Ubi is not acknowledging the issue despite multiple tickets.

I'm kind of blown away that they haven't added this issue to the megathread. Its systemic and very much a showstopper bug.

If the game crashes every so often it's effectively unplayable, I can't progress in the game because of this issue. I'll end up linking to this thread and several other sources and requesting a refund if it isn't even acknowledged.