Raizenator11
@Raizenator11
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in Player Support by Raizenator11
Pre-ordered the game, failed to purchase & not receive the game. but already charge me.
Hi, I pre-ordered Valhalla for PC on 9 on November 2020 just before the release. I paid and get charged for the game, however it showed me the message that " failed to purchase the game" and not received the game yet.
I submitted the case for this. Hopefully someone can solve this problem- Case number : 13117569
Thank you
I also put screenshots regarding with the transactions