My game will instantly crash after loading any of my saves since downloading the new update this morning. I've tried every possible fix. Seems like the update was unfinished?

I haven't been able to play the game since the 1.04 update. Whenever I select a save to load on the menu my game will instantly crash. I have tried everything. I was told by Ubisoft to wait and watch the forums for any updates. And that there's a good chance I've lost my 90 hours of progress. This is absolutely unacceptable that they refuse to directly address the most serious issue with their game, the fact that paying customers can't even play and have lost everything.

@dawidbigballs I can't even get that far. Only takes about 5 seconds for the game to crash after selecting a save to load, whether it's a cloud save or not. I can't play the game at all. I'm just worried about losing many hours of progress if they don't roll out a hotfix soon.

@mirkoid Yeah, I've tried loading all my saves from a 2 hour window last night. Crashes within seconds after trying to load one. I have verified files and uninstalled the game and still the same result. I have 90 hours played too. It must be an issue with the new update that they need to hotfix.

@incabuloss same here. now it's just a waiting game to see if they fix it or not.

@incabuloss interesting...this is incredibly frustrating not being able to play and feeling like nothing is being done about it.

@ozoneheals Ubisoft told me that they know their is an issue with saved games and cloud saves specifically and that they are working on it and will update the forums when they come to a resolution, which could mean anything.

@incabuloss yep mine are the exact same. I think part of the issue might be doing a manual save over the cloud save, which is the same thing I did too. There's no way they couldn't fix this issue if they spent an hour looking into it. It's obvious something in the 1.04 update needs to be reverted or changed.

@jstjsus same problem, none of my saves are working as of this morning after 1.04

@q-tom1971 whenever I load a save my game crashes. Ubisoft told me days ago to just wait and watch the forums. They told me nothing for certain and still haven't showed their face in any forums about saves since the 26th when 1.04 came out and broke the game even more. I have 90 hours played and I'm scared it's all lost because of something they did. It'll probably be another week until they come out with another update to change or revert anything in 1.04 and who knows if that will help or make it worse.

@ubi-borealis did nothing for my issue, thank you

@ubiexcellent There is also the issue of not being able to load a save from the menu without the game crashing. None of the saves say corrupt. The game can not be played at all for myself and many others since 1.04. However thank you for being the first only person to address the issue of saves directly since 1.04. It would be nice to not lose my 90 hours of playtime, as I'm sure many others feel.

@ian776 i've tried to a week and a half now, i've gotten nothing. just suppose to wait and hope the next patch magically fixes it...

@ianabe yep, not a single word from Ubisoft since 1.04 broke saves. Haven't been able to play the game since then, 90 hours gone.

@q-tom1971 whenever I load a save my game crashes. Ubisoft told me days ago to just wait and watch the forums. They told me nothing for certain and still haven't showed their face in any forums about saves since the 26th when 1.04 came out and broke the game even more. I have 90 hours played and I'm scared it's all lost because of something they did. It'll probably be another week until they come out with another update to change or revert anything in 1.04 and who knows if that will help or make it worse.

@incabuloss yep mine are the exact same. I think part of the issue might be doing a manual save over the cloud save, which is the same thing I did too. There's no way they couldn't fix this issue if they spent an hour looking into it. It's obvious something in the 1.04 update needs to be reverted or changed.

I haven't been able to play the game since the 1.04 update. Whenever I select a save to load on the menu my game will instantly crash. I have tried everything. I was told by Ubisoft to wait and watch the forums for any updates. And that there's a good chance I've lost my 90 hours of progress. This is absolutely unacceptable that they refuse to directly address the most serious issue with their game, the fact that paying customers can't even play and have lost everything.

@incabuloss interesting...this is incredibly frustrating not being able to play and feeling like nothing is being done about it.

@ozoneheals when people can’t even play the game they paid $$ for, that should be the top priority..

@incabuloss still can’t play the game since the 1.04 update