[ 3324] 2020-11-10 20:11:52   [ 9364]   INFO    GameStartPipe.cpp (81)              Accepted connection.       
[ 3324] 2020-11-10 20:11:52   [ 9364]   INFO    GameStartPipe.cpp (82)              Starting game session.      
[ 3324] 2020-11-10 20:11:57   [ 9364]   INFO    ApiProcessConnection.cpp (121)          Game with process id 8936 connected.
[ 3324] 2020-11-10 20:11:57   [ 9364]   INFO    ApiProcessConnection.cpp (132)          Game with process id 8936 has been started with product id 13504 (branch: 'default').

[ 3324] 2020-11-10 20:12:09   [ 9364]   INFO    UplayGameConnectionHandler.cpp (363)       Game with process id 8936 connected (API version: 2.3.0).
[ 3324] 2020-11-10 20:12:09   [ 9364]   INFO    UplayGameConnectionHandler.cpp (316)       Game with process id 8936 disconnected.
[ 3324] 2020-11-10 20:12:41   [ 9364]   INFO    UplayGameConnectionHandler.cpp (363)       Game with process id 8936 connected (API version: 2.3.0).

[ 3324] 2020-11-10 20:13:15   [ 9364]   INFO    UplayGameConnectionHandler.cpp (316)       Game with process id 8936 disconnected.
[ 3324] 2020-11-10 20:13:18   [ 9364]   INFO    UplayGameConnectionHandler.cpp (363)       Game with process id 8936 connected (API version: 2.3.0).
[ 3324] 2020-11-10 20:13:18   [ 9364]   INFO    UplayGameConnectionHandler.cpp (316)       Game with process id 8936 disconnected.
[ 3324] 2020-11-10 20:14:57   [ 9364]   ERROR   ChannelListener.cpp (82)             Lost connection to channel. Error: 9.
[ 3324] 2020-11-10 20:16:24   [ 9364]   ERROR   StoreProductsGet.cpp (76)            Get store products timed out.  
[ 3324] 2020-11-10 20:18:01   [ 9364]   INFO    UplayGameConnectionHandler.cpp (363)       Game with process id 8936 connected (API version: 2.3.0).
[ 3324] 2020-11-10 20:18:01   [ 9364]   INFO    UplayGameConnectionHandler.cpp (316)       Game with process id 8936 disconnected.
[ 3324] 2020-11-10 20:20:18   [ 9364]   INFO    UplayGameConnectionHandler.cpp (363)       Game with process id 8936 connected (API version: 2.3.0).
[ 3324] 2020-11-10 20:20:18   [ 9364]   INFO    UplayGameConnectionHandler.cpp (316)       Game with process id 8936 disconnected.
[ 3324] 2020-11-10 20:20:25   [ 9364]   ERROR   ChannelListener.cpp (82)             Lost connection to channel. Error: 9.

[ 3324] 2020-11-10 20:25:42   [ 9364]   INFO    UplayGameConnectionHandler.cpp (316)       Game with process id 8936 disconnected.
[ 3324] 2020-11-10 20:25:51   [ 9364]   INFO    UplayGameConnectionHandler.cpp (363)       Game with process id 8936 connected (API version: 2.3.0).
[ 3324] 2020-11-10 20:25:51   [ 9364]   INFO    UplayGameConnectionHandler.cpp (316)       Game with process id 8936 disconnected.
[ 3324] 2020-11-10 20:26:25   [ 9364]   ERROR   ChannelListener.cpp (82)             Lost connection to channel. Error: 9.
[ 3324] 2020-11-10 20:26:39   [ 9364]   ERROR   OwnershipGetToken.cpp (104)           Failed to get ownership token. Demux error: 11.
[ 3324] 2020-11-10 20:26:39   [ 9364]   ERROR   DenuvoGetGameTimeTicket.cpp (111)        Could not get ownership token or ownership token is empty.
[ 3324] 2020-11-10 20:26:39   [ 9364]   INFO    ApiProcessConnection.cpp (289)          Game with process id 8936 disconnected.
[ 3324] 2020-11-10 20:26:39   [ 9364]   INFO    UplayGameConnectionHandler.cpp (316)       Game with process id 8936 disconnected.

@jetchon I have it too, everyone with the same issue has Ubisoft +. I guess this is how Ubisoft’s way of telling us to not be cheap and buy the game. Watch dogs legion has the same problem too. So lesson of the day I guess is to not sub to Ubisoft + if you want to play a brand new game only sub to play older games

@zherathos in all seriousness, Ubisoft doesn’t seem to care about it, watch dogs legion has it and people still has issues with it. Lesson learned, never pay Ubisoft plus to play brand new games, especially if those games comes with denuvo. Don’t know why you have to always be connected online to play it. I can understand having an internet connection every time you start the game. But having it to alway connect online is ridiculous. If youre disconnected denuvo crashes the game once you have been disconnected for more than 10 minutes

For those who has a crash issue with a disconnected server message that pops up. You might wanna try to fix the issue with Ubisoft launcher, instead of the game. There is nothing we can do with denuvo, why do we have to be always online to play it? I don’t know. Anyway, try opening the launcher for a few minutes, don’t do anything else, and if you see a yellow text below saying that it’s trying to reconnect to a server. Then Ubisoft’s launcher is the problem, not the game. You would be fine if you bought the game, as you can play it offline. But because you and I are cheap bastards, we have the Ubisoft+ version of Valhalla, which has a more aggressive denuvo. But don’t worry there are several tutorials to fix this issue on YouTube. In fact, hundreds of thousands has this same issue. Many people has solved it. but I’m unfortunately the unlucky. Why Ubisoft is the only launcher that has this issue? I don’t frigging know. Why does Ubisoft not fix an issue knowing that there are hundreds of thousands known to have this issue? I guess they don’t care. So I’ll continue my search tomorrow and hope I fix it.

@ghost_hunter146 I have a temporary fix for that. download a game in the ubisoft launcher, at the lowest internet speed possible and also enable download while playing the game. It works for me, been able to play game in longer session.

@zeroassassin23 unity has good cloth physics, but ever since ac origins it went to [censored]. Dont know why. perhaps they will bring it back for the next ac game. I would love to see stylish cloth physics like in bloodborne. Also better looking animations, especially that parry animation. But I have to admit Ac Valhalla finally has a decent animations and it barely glitches this time, I haven’t seen any weird teleports during the combat finishers which has existed on every ac game. Don’t get me wrong the previous games has elaborate animation but it was usually left for finishers and most of the time it’s glitchy. there could be more animation glitches in Valhalla but I can’t run the game longer than 10 minutes without crashing. And I too was disappointed to see how stiff the cape was. Maybe if they didn’t add an equipment on the back, perhaps they would have designed it to look more dynamic.

@ghost_hunter146 I have a temporary fix for that. download a game in the ubisoft launcher, at the lowest internet speed possible and also enable download while playing the game. It works for me, been able to play game in longer session.

I have an issue where I kept getting disconnected from Ubisoft servers, which makes the latest Ubisoft games crash every 10-15 minutes. For 2 days I have search for a fix and found none. But my galaxy brain thought if I download a game through Ubisoft’s crappy game launcher then maybe the download will force the launcher to reconnect through the servers so it can continue to download the game. And it worked. for two days I have only crashed twice. For the best method, my recommendation is to limit your download speed to the lowest speed, it’s 250klb download speed I think. Then download a game with a large file. Any ac game or maybe the latest watch dogs should last you a week, maybe enough to 100% the game. I hope this method works for you. Good luck

For those who has a crash issue with a disconnected server message that pops up. You might wanna try to fix the issue with Ubisoft launcher, instead of the game. There is nothing we can do with denuvo, why do we have to be always online to play it? I don’t know. Anyway, try opening the launcher for a few minutes, don’t do anything else, and if you see a yellow text below saying that it’s trying to reconnect to a server. Then Ubisoft’s launcher is the problem, not the game. You would be fine if you bought the game, as you can play it offline. But because you and I are cheap bastards, we have the Ubisoft+ version of Valhalla, which has a more aggressive denuvo. But don’t worry there are several tutorials to fix this issue on YouTube. In fact, hundreds of thousands has this same issue. Many people has solved it. but I’m unfortunately the unlucky. Why Ubisoft is the only launcher that has this issue? I don’t frigging know. Why does Ubisoft not fix an issue knowing that there are hundreds of thousands known to have this issue? I guess they don’t care. So I’ll continue my search tomorrow and hope I fix it.

@zeroassassin23 unity has good cloth physics, but ever since ac origins it went to [censored]. Dont know why. perhaps they will bring it back for the next ac game. I would love to see stylish cloth physics like in bloodborne. Also better looking animations, especially that parry animation. But I have to admit Ac Valhalla finally has a decent animations and it barely glitches this time, I haven’t seen any weird teleports during the combat finishers which has existed on every ac game. Don’t get me wrong the previous games has elaborate animation but it was usually left for finishers and most of the time it’s glitchy. there could be more animation glitches in Valhalla but I can’t run the game longer than 10 minutes without crashing. And I too was disappointed to see how stiff the cape was. Maybe if they didn’t add an equipment on the back, perhaps they would have designed it to look more dynamic.

@zherathos in all seriousness, Ubisoft doesn’t seem to care about it, watch dogs legion has it and people still has issues with it. Lesson learned, never pay Ubisoft plus to play brand new games, especially if those games comes with denuvo. Don’t know why you have to always be connected online to play it. I can understand having an internet connection every time you start the game. But having it to alway connect online is ridiculous. If youre disconnected denuvo crashes the game once you have been disconnected for more than 10 minutes

@zherathos then don’t

@zherathos are you playing it through Ubisoft+?

@jetchon I have it too, everyone with the same issue has Ubisoft +. I guess this is how Ubisoft’s way of telling us to not be cheap and buy the game. Watch dogs legion has the same problem too. So lesson of the day I guess is to not sub to Ubisoft + if you want to play a brand new game only sub to play older games

@oatsoda1981 same issue here. From what I saw in the Ubisoft launcher log. It seems like denuvo is causing the game to close. When you start the game it connects to a server and after a while it gets disconnected. Then after failing to reconnect denuvo closes the game. Don’t know why Ubisoft requires an internet connection all the time. Even gamepass allows you to play games offline without requiring you to connect to the internet

@ubi-swaggins i tested my internet connection yesterday playing overwatch online for a couple of hours. i did not experience any disconnect. only problem was the slight lag because of the server i used, which was an american server, i currently live in the uk. i was searching for a solution everywhere and found that watch dogs legion is also experiencing a similar issue as well. i have checked the log from ubisoft launcher and found this

[ 3036] 2020-11-11 09:47:55   [10812]   INFO    GameStartPipe.cpp (81)              Accepted connection.       
[ 3036] 2020-11-11 09:47:55   [10812]   INFO    GameStartPipe.cpp (82)              Starting game session.      
[ 3036] 2020-11-11 09:48:10   [10812]   INFO    CloudSaveSyncGameStart.cpp (276)         There's a conflict between local and cloud save.
[ 3036] 2020-11-11 09:48:35   [10812]   INFO    ApiProcessConnection.cpp (121)          Game with process id 12440 connected.
[ 3036] 2020-11-11 09:48:35   [10812]   INFO    ApiProcessConnection.cpp (132)          Game with process id 12440 has been started with product id 13504 (branch: 'default').
[ 3036] 2020-11-11 09:48:36   [10812]   INFO    UplayGameConnectionHandler.cpp (363)       Game with process id 12440 connected (API version: 2.3.0).
[ 3036] 2020-11-11 09:48:36   [10812]   INFO    UplayGameConnectionHandler.cpp (363)       Game with process id 12440 connected (API version: 2.3.0).
[ 3036] 2020-11-11 09:48:36   [10812]   INFO    UplayGameConnectionHandler.cpp (363)       Game with process id 12440 connected (API version: 2.3.0).
[ 3036] 2020-11-11 09:48:36   [10812]   INFO    UplayGameConnectionHandler.cpp (363)       Game with process id 12440 connected (API version: 2.3.0).
[ 3036] 2020-11-11 09:48:46   [10812]   INFO    UplayGameConnectionHandler.cpp (363)       Game with process id 12440 connected (API version: 2.3.0).
[ 3036] 2020-11-11 09:48:46   [10812]   INFO    UplayGameConnectionHandler.cpp (316)       Game with process id 12440 disconnected.
[ 3036] 2020-11-11 09:49:21   [10812]   INFO    UplayGameConnectionHandler.cpp (363)       Game with process id 12440 connected (API version: 2.3.0).
[ 3036] 2020-11-11 09:49:21   [10812]   INFO    UplayGameConnectionHandler.cpp (316)       Game with process id 12440 disconnected.

then at the end of the launcher log

[ 3036] 2020-11-11 09:58:13   [10812]   ERROR   ChannelListener.cpp (82)             Lost connection to channel. Error: 9.
[ 3036] 2020-11-11 09:58:25   [10812]   ERROR   OwnershipGetToken.cpp (104)           Failed to get ownership token. Demux error: 11.
[ 3036] 2020-11-11 09:58:25   [10812]   ERROR   DenuvoGetGameTimeTicket.cpp (111)        Could not get ownership token or ownership token is empty.
[ 3036] 2020-11-11 09:58:26   [10812]   INFO    ApiProcessConnection.cpp (289)          Game with process id 12440 disconnected.
[ 3036] 2020-11-11 09:58:26   [10812]   INFO    UplayGameConnectionHandler.cpp (316)       Game with process id 12440 disconnected.
[ 3036] 2020-11-11 09:58:26   [10812]   INFO    UplayGameConnectionHandler.cpp (316)       Game with process id 12440 disconnected.
[ 3036] 2020-11-11 09:58:26   [10812]   INFO    UplayGameConnectionHandler.cpp (316)       Game with process id 12440 disconnected.
[ 3036] 2020-11-11 09:58:26   [10812]   INFO    UplayGameConnectionHandler.cpp (316)       Game with process id 12440 disconnected.
[ 3036] 2020-11-11 10:04:11   [10812]   ERROR   ChannelListener.cpp (82)             Lost connection to channel. Error: 9.
[ 3036] 2020-11-11 10:05:44   [10812]   ERROR   StoreProductsGet.cpp (76)            Get store products timed out.