in this week's weekly items the Berserker Helm is showing as already purchased, with the tick on it but its not showing in my inventory or purchased items when i go into the shop. I didn't pre-order or buy the deluxe edition so as far as i know i wouldn't have the whole Berserker outfit. In the shop its also showing as owning 0 items.

i did complete the Way of the Berserker quest after buying the season pass but the full outfit has never shown up anywhere, not sure if i was meant to get the outfit then?

can you please advise how i can purchase this item in Reda's shop? Am on PS4 @Ubi-Borealis @Ubi-Keo @Ubi-Woofer thanks

@bigtflatfish my issue is that there seems to be no urgency whatsoever to fix this. Maybe there is, maybe there isn't. In the last few days, someone found a way to glitch out of river raids so you can claim some of the Valkyrie gear from some of the dev pink boxes. Within hours, those items appear in Reda's shop and they remove the whole Valkyrie set from the helix store. So when the issue/bug affects potential income, Ubisoft will move urgently to fix this. Yet an issue like this where many many people have wasted literally hours of their lives on something that we where told was fixed, it feels like the players are very much an after thought and making money is far more important than players enjoyment than fixing the game so we can complete the last side quest. Which sounds trivial and maybe it is, but the pure amount of frustrated posts on this thread very much shows how people feel

@garbo3 i'm fairly new to Ubisoft, Valhalla being my first game. When i completed Valhalla i bought Origins and absolutely loved Origins, much more than Valhalla. Got the 2 DLC's for that and did everything in Origins. Buying Origins and the 2 DLC only cost me about £20 and had 1 crash in 100 hours of gameplay. I will never buy an Ubisoft game at launch again, will wait at least a year and until the base game and dlc's are on offer because being as the games don't seem to actually be complete until at least a year after launch.

@ubi-borealis thanks for the update. If this is not fixed by next weeks Reda weekly reset, can you please advise or confirm this helm will be back in Reda's shop ASAP when the issue is fixed?

i think its clear many of us would like to own this item

@azullfr i would love to see the 'calendar' Ubisoft works from. 5 weeks we where told 1.2.2. would come out and that was at least 7 or 8 weeks ago. Zero communication about why this didn't come out as Ubisoft said it would. As someone else said here, its not the forum staff. I don't blame them at all.

@yesin069 ironically the switch to the 5 week working window was part of the 'improved dialogue' Ubisoft wanted to give us players.

maybe the #holdubisoftaccountable stuff is why we are now back to radio silence

@bigtflatfish to be honest this is the first Ubisoft game or any game of any sort that's had loads of micro transactions in that ive played. Games ive played before this is stuff like the last of us 1& 2, Horizon Zero Dawn, Witcher 3, Red Dead 2. The DLC's in HZD and W3 are just incredible and all of those games didn't need micro transactions to make them masterpieces or to make vast sums of money or to fund bug fixes. All of those games are master level games and sold huge numbers without any of it. Plus compare all of those games bugs to this?! I brought the season pass when i brought this game and to be honest i'm also not used to having loads of bugs in a AAA game like this. Its a whole new experience and maybe ive been spoilt, maybe i haven't. You're making it like we should feel sorry for Ubisoft for not making 2 billion instead of 1. They have the resource to fix any bug, of course they do, massive resource. I was pointing out their priority seems to never put the player of the game as any sort of priority for fixing these, maybe i'm wrong, maybe they are doing everything they can to fix this issue but the communication of bug fixing is again, awful. Ive seen that mentioned more than maybe anything on various platforms. If i'd paid $15 for a set and then someone found out an exploit to get that for free the next day i'd laugh and think 'good on you'.

The real question is, would we be looking for these exploits if there wasn't so much locked paid content? no, no we wouldn't. A multiple billion dollar company can't put out more paid gear than free gear in a game and then get upset when people find an exploit to get it for free. Plus you say about this forum, when i had issues with W3, ive always gotten a direct reply within 48 hours from that company. All without any micro transactions needed to fund it. I personally prefer a game like HZD or Witcher 3 that put out a hell of a game, then released DLCs later on, i completed those and then felt content to move on to another game and not wait around forever for new content. Then much later if i wanted to go back into that world, that's the beauty of new game +. I much prefer that way of playing a game to be honest and not be playing a game solid for 12 months, but that's just me. Maybe Ubisoft isn't for me after all

some feedback and questions on whether mechanics as they currently are are by design?

stealth AI detection is still awful (as per the main game) and you're spotted from miles away yet can get inches away from behind or swim very close and are not detected? Has stealth AI detection been looked into and adjusted for these challenges?

on the Calleva Outpost Raven challenge, if i have been detected yet put everyone to sleep that's close i cannot open a loot chest as it says "get out of conflict first'? which how can i be if everyone is asleep? frustrating

where these challenges tested how we the players are actually playing them as the difficulty scale seems utterly insanely too high. Super hard to get a silver, let alone golds. Gets to a point its utterly frustrating and not fun at all. I get its meant to be a challenge and encourage you to come back over and over but it feels its gone way too far on the difficulty scales.

@Ubi-Borealis @Ubi-Mark @Ubi-Woofer

@victoruchiha82 ive stopped playing the game completely. Ive been fortunate to not really have many issues with this game before now but as you say some of the challenges are broken and can't be completed. So no point trying to collect gold when its impossible on some of them.

Its very frustrating when Ubisoft made an announcement saying they are working on communication and want to improve it to the community. The lack of communication on these issues is exactly the same as it was before, nothing.

is it a case public statements will be made when its only 'good' things to update us?

its also frustrating to not get a reply on here, always been impressed with the mods/ubisoft employees on these forums for getting back to people and maybe they aren't allowed to say anything about these mechanics being broken. Who knows

the easiest option is to not play, which is a shame

@missm16 wow very cool, i live in real life Sussex and nothing like that ever happens! ha ha

@dominsky yeah flying up into the air is yeeted, no idea why but that's the term.

Dark Strider on youtube put out a compilation video of loads of them he has had throughout his whole play through

id never had 1 my whole play through and now getting them all the time. Then throw on as you say massively long loading times, makes in painful.

am stepping away yet again as anther update has ruined the game

@ubi-thrupney haven't played the game for a couple of months and the loading times are franking awful. Sometimes well well over 5 minutes to get in or out of a river raid. To the point its unplayable.

is there also a thread on how most raid you end up falling through the map or you get yeeted up into the air and then die?

wanted to go back to Valhalla after a long time away, but the came isn't playable.

@ubi-keo yes only after loading today's update. Loading time before was bad but no where near as near as bad as this. Have previously completed all of those troubleshooting steps and it unfortunately didn't help with loading times. thanks

I have just downloaded the title update and on my first load of my PS4 game, it took close to 10 minutes to load into the game?! is this intended?

anyone else have this also?

@victoruchiha82 couldn't' agree more. I was just logging in each day to do the daily's and collect opal and see what was for sale. Ive got a large amount of opal and now just check youtube to see what is for sale. Very rare anything i want to buy ever pops up for sale with Reda now.

Ubisoft like knowing they have massive numbers of players going into the game every day, just 1 person not playing isn't going to make a difference but its the only option now. If and when i want to play, sure i will but right now there's nothing pulling back to play.

@victoruchiha82 ive stopped playing the game completely. Ive been fortunate to not really have many issues with this game before now but as you say some of the challenges are broken and can't be completed. So no point trying to collect gold when its impossible on some of them.

Its very frustrating when Ubisoft made an announcement saying they are working on communication and want to improve it to the community. The lack of communication on these issues is exactly the same as it was before, nothing.

is it a case public statements will be made when its only 'good' things to update us?

its also frustrating to not get a reply on here, always been impressed with the mods/ubisoft employees on these forums for getting back to people and maybe they aren't allowed to say anything about these mechanics being broken. Who knows

the easiest option is to not play, which is a shame

@Ubi-Borealis @Ubi-Mark is anyone from Ubi able to answer the original post please?

it is not about the difficulty of these challenges, but about the mechanics and if how they are is what was expected or are some of these bugged/not working as expected and may potentially be changed in the future? thanks

@rodrigolcp88 i saw this on a youtube video comment:

If anyone has an internet issue you can also go to the Ubisoft connect app and claim it there. It will pop up once you start the game

@kennyannydenny this channel is uploading how to get gold on every challenge:

some feedback and questions on whether mechanics as they currently are are by design?

stealth AI detection is still awful (as per the main game) and you're spotted from miles away yet can get inches away from behind or swim very close and are not detected? Has stealth AI detection been looked into and adjusted for these challenges?

on the Calleva Outpost Raven challenge, if i have been detected yet put everyone to sleep that's close i cannot open a loot chest as it says "get out of conflict first'? which how can i be if everyone is asleep? frustrating

where these challenges tested how we the players are actually playing them as the difficulty scale seems utterly insanely too high. Super hard to get a silver, let alone golds. Gets to a point its utterly frustrating and not fun at all. I get its meant to be a challenge and encourage you to come back over and over but it feels its gone way too far on the difficulty scales.

@Ubi-Borealis @Ubi-Mark @Ubi-Woofer