@speedius678 I actually can't believe this. knowing how big this company is and still having issues like these

hi i order assassin creed valhalla twice on ubisoft connect by accident the first time i tried it said error/failed transaction tried the second time and got the same propet but i this time i get a message on my phone saying i paid twice for the game so overall i paid 220 euros in total and the game doesnt show up in my library not in my orders can i please refund both of them because i tried buying the game on
epics and it worked so in total with ubi and epic i pain 220 euros and 119 usd please for the love of god cancel the 220 euros

and this is the first time ever to write a complaint on here so i dont know if i addressed anything correctly i have the ticket i issued as well