Imagine making a new PC client for your video game megacorp and having engineers hired on full time to deal with problems. Imagine on a monday morning, with everyone clocked in to work, you can't get your store to function as a store for over 12 hours straight.

Now imagine telling thousands of your customers to wait without any compensation.
Imagine being that profoundly incompetent.

So what's the point in digital preorder if you can't preload? Literally defeats the purpose. I preordered WD a couple weeks ago with no issues whatsoever. In fact, I have never had any problems like this from any digital storefront in my entire life. Imagine renting a movie off amazon and them saying "It might show up in 24 hours". Imagine buying an album from iTunes and being told "Check back tomorrow and let us know if you still don't have it." This is grounds for reimbursement, seriously. We are paying for a service and it was not provided in a timely manner.

Maybe disable preorders until you fix the store so people stop having this problem, and if connectivity is really the issue on Ubi's end, piling more orders might make the problem worse.

Except we all know that the problem isn't related to the number of people on the service, and they would NEVER stop someone from giving them more money, even if they can't give us a product. This is probably because of the switch from Uplay to Ubisoft Pathetic or whatever the new system is called.

@weeev I plan on using 3rd party sites for every release from now on... assuming there even are any Ubi releases worth playing.

Oh my god 7.5 hrs and I got it, I wish all of you big luck with this weird lottery

They were all "We removed microtransactions!" before release but they didn't say they removed the macrotransaction too.

@khodemchuk Uplay was replaced by Connect, they are functionally the same thing though. All our PC Ubi games will be through Connect from now on.

@zealotq I tried to get Ubi + and my purchase wouldn't go through god kill me

It seems like the game is rolling out for more people more frequently now, so keep your heads high. Don't lose faith just yet

@buddyyyboyyyy I was clicking back and forth from the Store page and My Games, that is enough to update the page.

Oh my god 7.5 hrs and I got it, I wish all of you big luck with this weird lottery

They were all "We removed microtransactions!" before release but they didn't say they removed the macrotransaction too.

@khodemchuk

spoiler

@weeev I plan on using 3rd party sites for every release from now on... assuming there even are any Ubi releases worth playing.

@weeev Did redeeming your key from another store work?

@scooch111 I'm not playing through uUbi+, just waiting for my purchase. As for the ghost installs, I'm at a complete loss.

My Ubi Connect is now falsely showing games installed that are not? It says R6 Test server and Far Cry 5 are installed but they are definitely not, why is this service completely on fire?

also no, valhalla isnt here yet.

@zealotq I'm sure the refund will go through but it will probably take over a week based on what I've been reading elsewhere.