What Ubisoft asked me :

Send them the dxdiag and msinfo (3 times) without giving any more help.

And the best one :

"it seems to me that he has a concern regarding the resolution of your screen.
The recommended resolution for Assassin's Creed Valhalla would be 1920 x 1080p, while you use 3840 x 1600 (p) resolution. So please change the resolution in your graphics properties. So, try to run the monitor in its native mode (60Hz) instead of 75Hz and 160Hz. These are known to cause problems."
So yeah i have a 3840x1600 widescreen and a 3090 but i'm supposed to run the game at a lower resolution and with a fps cap just for the sake to make it work. They're just admitting the game is flawed.


Worst thing is, despite a LOT of topics about the very same freezing issue here or on other forums, this issue was never adressed in any patches, feels like they are just completely ignoring it.

Hi, i've noticed that this option won't save and I have to reactivate it at each game, any idea why? thanks

Hello, I played the game for a few days without ANY problem, but for the past week I have had random freeze and Ihave to kill the game process.

The sound continues but the image is frozen

It's really frustrating not being able to enjoy the game anymore ...

What I tried :

• Disabled overlay
• Run the game in admin mode
• reinstall UpIay
• reinstal ACV
• reinstall of GPU drivers with DDU
• removed OC
• format of windows

After I formatted my pc and was able to play for several hours without a problem but it happened again at some point.

here is my config

9900k RTX 3090
32 GB of DDR4 memory. trident Z 3466
Seasonic Prime Ultra 1000


A solution for this? Is it a problem with the game or with my pc?

For reports
dx diag: https://drive.google.com/file/d/1WPC...ew?usp=sharing: (https://drive.google.com/file/d/1WPC...ew?usp=sharing)
msinfo: https://drive.google.com/file/d/1e6h...ew?usp=sharing: (https://drive.google.com/file/d/1e6h...ew?usp=sharing)

in the reliability history, in relation to the error this is what I have :

Description
Un problème rencontré avec le matériel a provoqué un dysfonctionnement de Windows.

Signature du problème
Nom d’événement du problème : LiveKernelEvent
Code: 141
Paramètre 1: ffffd884ac5ef050
Paramètre 2: fffff80656472298
Paramètre 3: 0
Paramètre 4: 1574
Version du système d’exploitation: 10_0_19042
Service Pack: 0_0
Produit: 256_1
Version du système: 10.0.19042.2.0.0.256.48
Identificateur de paramètres régionaux: 103

---------

Description
Le programme ACValhalla.exe version 0.0.0.0 a cessé d'interagir avec Windows et a été fermé. Pour voir si plus d'informations sur le problème sont disponibles, vérifiez l'historique des problèmes dans le Panneau de configuration Sécurité et maintenance.
 ID de processus : 1574
 Heure de début : 01d6c326b2983329
 Heure d'arrêt : 4294967295
 Chemin d'accès à l'application : G:\Assassin's Creed Valhalla\ACValhalla.exe
 ID de rapport : 0dfce645-c5bb-48e7-b4dc-d702fcc42f06
 Nom complet du package défectueux : 
 ID de l'application relative à un package défectueux : 
 Type de blocage : Top level window is idle


Thank you for your help

@curtishard89 Yep kinda the same, like if the sunlight is going crazy inside buildings

I have good average FPS but still i get some drops I can't understand either

This game has so many issues but developpers are not doing [censored] to fix it

Well i'm happy to see it's not my rig having an issue but it's annoying and it's killing all my fun to play this game

OK, i tried to push a bit more my 3090 and realized the game seems to crash as soon as the gpu pass 2100 mhz.

With +100 on core it remains > 2100 and no crashes.

Seems the game is very sensitive to Mhz

And this issue isn't even in the bug list : https://discussions.ubisoft.com/topic/81608/updated-11-02-reported-issue-megathreads-check-here-for-your-issue

I am never buying one of your games again.

I haven't played in a while but my last games were fine. I relaunched the game today and it froze after a moment

nja mir gehts auch so,spiel startet dann beim laden" kleiner bluscrin dann schwarzer bildschirm u.pc startet neu! dasselbe beginnt wieder von vorne"du bist schon weiter als ich! wie hast das geschafft?

I just rebooted and reinstalled the game

@ubi-viral Well i've reinstalled the game and it works i hope it won't do it again

Hi,

i've played yesterday without issues but i just launched my game, it loads, i get in the game and 3 seconds after it just closes and I have the window with the achievement sync with the cloud. i've done a file verification it did not help... seriously I only have issues with this game !

@mrchris I've rolled back to the previous drivers and i had no crashes for almost 2h of game; which one are you using?

Hi, i've noticed that this option won't save and I have to reactivate it at each game, any idea why? thanks

@mrchris I have kinda the same, is there an event number?