Hi Dear Support Team,

I am stuck at a point of this quest. I have the quest tracked. I have disabled exploration mode. I have nearly completed all Mysteries (except the power level 400 stone bear). I have checked the quest on Youtube gameplay and it seems that a cutscene does not load for me and the quest marker is disappeared at a point heading towards it. But I also tried to go into the well I have found it but there is also nothing happenes. Currently I have saved the game at the exact point where Loki should appear, in fron of the stairs to the entrace of the Mimir's Well a the lake, in a cutscene but for me nothing happenes. I tried to exit Jotunheim and get back, tried also to fast travel somewhere else.
Could you please investigate and advise to me? I don't want to get through again nearly 5 hours of gameplay and a lots of quests by reloading an old save or start the game from the begining....

Thank you in advance!

1 addition, I have tried to go back to England and progress a few things with the story missions, than went back to Jotunheim but the issue still appeares. Jotunheim quest disappeared from the map and cutscene still not loads in at the lake, I can't do anything at the Well too.
Please help!!!!

Guys, All who faced this issue, Ubisoft,

I have replayed the game from a previous save game. I am through this point. The bug did not appeared 2nd time. The cinematic had loaded at the lake before Mimir's Well with Loki.
After I passed through this point I created a new save game and tried again to replicate the problem.
I tried many things and I figured it out when this bug occures:
When heading towards the marker to Mimir's well there is a point when the marker disappeares as you reached the border of the marker and you have to find the location which triggers the cinematic. If at this point (marker disappeared from your map) you enter to the territory of SteinnBjorn (stone bear) it triggers the 'quest' to fight it...if you leave the area than the marker and quest for Mimir's Well is disappeared and do not appear again.
So avoid SneinnBjorn's territory tovards the quest and you will be able to progress in story!

Hope I could help all who faced this issue!
Unfortunately replay is unevitable.

Have a GG All!

Dear Support,
I have synronized all viewpoints in Norway and England but the achievements did not unlocked.
Could you please redeem them to me both?
I attach the screenshots from map from my game below.
Thanks!

@freddybang
No I haven't got answer to this. I had to figure it out on my own I suggest you and to all who faced issues like this to create manual saves after each mission to have an option to replay from a not so far point. It seems it is a main problem in the game to get stuck at some points because of some cinematic does not triggered

Guys, All who faced this issue, Ubisoft,

I have replayed the game from a previous save game. I am through this point. The bug did not appeared 2nd time. The cinematic had loaded at the lake before Mimir's Well with Loki.
After I passed through this point I created a new save game and tried again to replicate the problem.
I tried many things and I figured it out when this bug occures:
When heading towards the marker to Mimir's well there is a point when the marker disappeares as you reached the border of the marker and you have to find the location which triggers the cinematic. If at this point (marker disappeared from your map) you enter to the territory of SteinnBjorn (stone bear) it triggers the 'quest' to fight it...if you leave the area than the marker and quest for Mimir's Well is disappeared and do not appear again.
So avoid SneinnBjorn's territory tovards the quest and you will be able to progress in story!

Hope I could help all who faced this issue!
Unfortunately replay is unevitable.

Have a GG All!

I think noone will be able to fix this bug. We have to reload the previous game and give time to progress through again. I personally will try it but I will not spend again the time to 100% Jotunheim I will just do the story part.
If any of you tried to reload a previous save and progressed till this point again please let me and the others know if the bug appeared again or you could progress in the Jotunheim story further!!!!
It would be much appreciated!
Thanks!

1 addition, I have tried to go back to England and progress a few things with the story missions, than went back to Jotunheim but the issue still appeares. Jotunheim quest disappeared from the map and cutscene still not loads in at the lake, I can't do anything at the Well too.
Please help!!!!

Hi Dear Support Team,

I am stuck at a point of this quest. I have the quest tracked. I have disabled exploration mode. I have nearly completed all Mysteries (except the power level 400 stone bear). I have checked the quest on Youtube gameplay and it seems that a cutscene does not load for me and the quest marker is disappeared at a point heading towards it. But I also tried to go into the well I have found it but there is also nothing happenes. Currently I have saved the game at the exact point where Loki should appear, in fron of the stairs to the entrace of the Mimir's Well a the lake, in a cutscene but for me nothing happenes. I tried to exit Jotunheim and get back, tried also to fast travel somewhere else.
Could you please investigate and advise to me? I don't want to get through again nearly 5 hours of gameplay and a lots of quests by reloading an old save or start the game from the begining....

Thank you in advance!