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  5. [RESOLVED] Game keeps crashing following TU 1.2.2 | POST HERE
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  • Locked Solved [RESOLVED] Game keeps crashing following TU 1.2.2 | POST HERE

    bug glitch pc
    15 Likes/225 Replies/5434 Views
    BennyMartins
    12 posts

    @UbiStorm @Ubi-Borealis hello again.

    Just finished the raid at the Isle of Ely Monastery in Grantebridgescire with sucess with the graphics at max just as I played so far. The game was all smooth, no lag, no crashes.

    With this I'm thinking there's something wrong with the Meldeburne location in Grantebridgescire because it seems it's the only place where my game crashes.

    What do you make of this? 🤔

    0 Likes
  • Ubi-Borealis
    Ubisoft Support Staff 6074 posts

    Hello again @BennyMartins!

    We're aware of an issue wherein players are experiencing crashes during the Meldeburne raid specifically, so it looks like you're encountering this issue in-game. The development team are currently investigating the issue further. In the meantime, players have found that by lowering their graphics settings when attempting this specific raid has allowed them to complete it. I'm sorry to hear that when you tried this in your own game, the issue persisted. Thanks for giving this a go for us!

    I would recommend following the Megathread I've linked above for any further news and updates from the development team regarding the investigation into Meldeburne, as we'll be updating that Megathread once they reach out to us with any more information.

    Thanks! 😊

    Official Response
    They/Them | If my answer helped you, give it a thumbs-up! | ubisoft.com/help | @UbisoftSupport
    BennyMartins 1 Reply
    0 Likes
  • BennyMartins
    12 posts

    Hello @ubi-borealis

    No problem at all. If by trying out different things might find the solution for everyone, I'm always glad to help out.

    I was able to finish the raid in Meldeburne and never went there again, so no more crashes so far. I'll avoid that area altogether since I don't need to go there anymore.

    Thanks for everything 👍

    1 Likes
  • Ubi-Borealis
    Ubisoft Support Staff 6074 posts

    You're welcome, @BennyMartins! I'm glad to hear that you've been able to successfully complete the Meldeburne raid, and that you haven't encountered any crashes since! 😄

    If you encounter any further trouble during your Viking adventures, please don't hesitate to reach out 😊

    Official Response
    They/Them | If my answer helped you, give it a thumbs-up! | ubisoft.com/help | @UbisoftSupport
    0 Likes
  • Ubi-Borealis
    Ubisoft Support Staff 6074 posts

    Hello there,

    As it has been several updates since the release of TU 1.2.2.1, we will now be locking this thread.

    If you encounter any further trouble with crashes, please don't hesitate to create a new thread so we can investigate further.

    Thanks! 😊

    Official Response
    They/Them | If my answer helped you, give it a thumbs-up! | ubisoft.com/help | @UbisoftSupport
    0 Likes

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