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    pgsloln1
    Original poster 1 posts

    Hello, i encountered a bug which has Soft Locked the game. It is a mystery quest White lady of Tamworth (lady trapped in tower in leideceshire), when i arrived a killed a guy in front of the tower (note that the tower wasn't blocked by the door so i could come inside), the sequence with the lady talking happened and as i was still in tower a guard appeared inside i have assassinated him and stood in front of the tower, now i interacted so Eivor would stand on the place and protect the lady, but nothing was happening. So i moved and tried to talk with her which wasn't possible. Restarted the game completely now the door appeared on the tower so i cant go inside and i cant interact with nothing around so the quest is soft locked and cannot be completed.
    Thanks

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  • Ubi-Borealis
    Ubisoft Support Staff 6074 posts
    Best Answer

    Hello all,

    I have merged together several threads about being unable to complete "The White Lady of Tamworth" world event into a single Megathread. Creating a Megathread helps us to keep all information and updates from an investigation in a single place. I apologise if any ongoing discussions were disrupted by this merge.

    As we have not had any new issues of this issue occuring in game for some time now, we have marked this issue as resolved. If you are still having trouble completing "The White Lady of Tamworth," please can you send us a video that shows the following:

    • That you have the latest Title Update installed on your platform. You can check this in the right-hand corner of the main game menu
    • That you are unable to complete the world event


    Please can you also let us know what actions you took prior to starting this world event, as well as any actions you tried after you first encountered the issue. We can the forward these reports to the development team for further investigation.

    Thanks 😊

    Official Response
  • thepole911
    1 posts

    Hello all,

    Currently enjoying ac valhalla. Ran into a big doing the white lady of tamworth world event. I would interact and stand outside. Waited for 30 minutes and nothing happened. Did anyone find a solution? Thanks

  • Bushnell94
    1 posts

    @pgsloln1
    Ubisoft,
    i also have this bug. Same story.
    I have exited game. Reloaded saved games. Played more of the game for hours and came back and it still persists.

  • super_been
    2 posts

    @pgsloln1 exactly the same for me as well. Hopefully Ubisoft can get this fixed soon.

  • Quagliagol27
    4 posts


  • h1elp0Me1
    5 posts

    i killed the soldier and the lady was meant to say something, instead she just didnt move, i fast travelled back and forth, left the game and loaded it back up. but now the door is shut and it says i still have not completed the quest. !!Help Me Please!!

  • Quagliagol27
    4 posts
  • Quagliagol27
    4 posts
    once the soldier has been defeated and spoken to the woman, he makes us stand guard at the door and nothing more happens. How is it resolved?
    
    
    



  • ArmlessAdult
    1 posts

    I was able to complete it if I walked away from the tower, towards the river, her dialogue will prompt (somehow). Stop moving once she starts praising you, let the game play through the dialogue and it completed the world event for me.

  • WetSauce
    1 posts

    @armlessadult YES! This worked for me too! Thank you so much!!!

  • Ubi-Swaggins
    Community Manager 439 posts

    Hey folks,

    Thank you for reaching out about this.

    I can see the workaround from ArmlessAdult has helped one player, can anyone else confirm if this resolved for them?

    Official Response
  • h1elp0Me1
    5 posts

    @quagliagol27 it says you replied however, i see nothing but my name ha...

  • h1elp0Me1
    5 posts

    @quagliagol27 oh, nothing happens, i can stand there for hours and nothing will happen, just a close door

  • super_been
    2 posts

    @armlessadult Thank you! This worked for me as well! If I followed the path towards the river she would start talking again. Thanks!

  • SchnizzleDude
    4 posts

    The thing with walking to the river works perfectly fine!

  • PacmanPie
    1 posts

    Unfortunately this has happened to me too, the tower door is seal shut. The suggestion of walking to the river has not prompted anything...
    The world event is still glitched for me

  • La-D1x
    4 posts

    @ubi-swaggins I had the bug, and I can confirm it works to go to the river ,and let the scene play 5

  • ElijahJoJo
    3 posts

    Thought I'd add my two cents. Went through the same motions as most: defeat guard, talk to woman, kill attacker before taking position and the game bugged out. Went off to do other stuff and came back and tried doing the "go to river technique", but no dialogue prompted. Turns out the defeated guard was crying on the river bank to the right of the tower and beside him was the dead attacker. Started carrying the dead attacker's body to the tower and eventually prompted the dialogue to complete the quest. Hope this helps anyone stuck as well.

  • HoriaSome
    1 posts

    @elijahjojo thanks a ton! Can confirm, this worked ^

    For anybody that Loaded another save and came back and the fix from the first player didn't work, definitely go to the right of the river and get the body that's laying next to the crying soldier. The dialogue will start once you get back to the door with the body.

  • HatTriCK94
    1 posts

    @armlessadult A lifesaver right here

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