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  • Locked Solved [DISCONTINUED] Some trophies haven't retroactively unlocked after migrating from PS4 to PS5 | POST HERE

    2 Likes/389 Replies/24686 Views
    CloudStrifeNL
    26 posts

    @soul_slayer98 There is only mention of the Mastery trophies so I guess no, I hope yes XD

  • Soul_Slayer98
    26 posts

    I am very disappointed...the problem has been known for over half a year. Never pay over $100 for a ubisoft game again.

  • CloudStrifeNL
    26 posts

    @soul_slayer98 I found this dissapointing to read just now in the patch notes:

    Under Investigation:
     General issues  

    • [NEW] Some achievements / trophies do not retroactively unlock after bringing your progression onto another platform.
      • Note that the experience may wary depending on the combination of platforms used for cross-progression.
      • Note: The team is actively investigating this issue at large and will be continuing to bring improvements with our next Title Update.


  • Ubi-Nacho
    Ubisoft Support Staff 1736 posts

    @cloudstrifenl Hi there!

    Thank you for taking the time to check these notes. Sometimes certain issues may resolve after an update despite not being listed, and I would urge all players with this issue to check their game after the upcoming update.

    The issue is open and under investigation so we are always on the lookout for additional reports.

    If anyone has any developments on retroactive unlocks for PS4 to PS5 trophies, please continue to post in this thread.

    Official Response
  • CloudStrifeNL
    26 posts

    @ubi-nacho The saddest thing about the post I made, which I copied from the notes, is the word [NEW]. We've been reporting this since the release of PS5 and still it is "new". To me, that's just not taking your fans seriously. I get that gamebrwaking bugs get worked on first, this is not a pressing matter, but it isn't new. Nearly a year old problem. That's sad.

  • CloudStrifeNL
    26 posts

    @ubi-nacho just updated the game to 1.031.000 to test it out. No luck. Guess the wait will take longer. Just thought I'd give an update.

  • Ryusennin
    170 posts

    Indeed, settlement level 3 and 6 still locked from PC to PS4 (even after completing a weekly quest from Reda).

  • Ubi-Nacho
    Ubisoft Support Staff 1736 posts

    @cloudstrifenl Hey there! Just to clarify if an issue in the Megathread is labeled as [NEW], this only refers to the fact that the issue has been recently added to the megathread. Do not worry! Our team has been aware of this since reports first started to roll in.

    Thank you for getting back to us to let us know the issue remains.

    As always, once we have any further updates or news to share we'll let you know. Sorry for any disappointment caused by this not being fixed in todays update.

    Official Response
  • Ubi-Borealis
    Ubisoft Support Staff 6074 posts

    Hello all!

    I apologise for the double post. Thank you for continuing to share your reports regarding your missing trophies with us. I'd like to reach out to you all with an update.

    The development team has began releasing improvements for unlocking trophies with TU 1.3.1, wherein the following fix was deployed:

    Mastery Challenge achievements and trophies didn't transfer between platforms.  


    I'd like to assure you all that the development team is actively investigating this issue at large and will be continuing to bring improvements in future updates. Following TU 1.3.1, the development team have requested that we open up a new Megathread to continue tracking reports of trophies / achievements not unlocking on all platforms. You can find this new Megathread here.

    If some of your trophies still have not unlocked, despite meeting the requirements, please can you share your report within the linked Megathread? This will help us to keep all reports and information in a single place.

    As we have opened up this new thread to collect reports, I will now be locking this thread. Please can you provide full up-to-date reports following the release of TU 1.3.1 in the Megathread we have linked above.

    Thanks! 😊

    Official Response

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