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  • Locked Solved [DISCONTINUED] Some trophies haven't retroactively unlocked after migrating from PS4 to PS5 | POST HERE

    2 Likes/389 Replies/24909 Views
    Ubi-Borealis
    Ubisoft Support Staff 6074 posts

    Hello there,

    Thank you for continuing to update this thread with reports about your PS5 trophies not retroactively unlocking following a migration from PS4. The development team are still investigating this issue further, and we don't yet have any new updates to share with you all.

    If some of your trophies have not unlocked following the migration, please can you try these steps first:

    If your trophy was unlocked using an non-repeatable action (such as completing a story arc, creating your Jomsviking, or completing side quests), you will need to complete another main/side quest to trigger the trophy to unlock again on PS5. Many players have found that completing Petra's side quests, or completing quests as part of the Wrath of the Druids expansion (if able to) have caused more trophies to unlock.

    If your trophy was unlocked using a repeatable action (such as collecting certain weapons, being thrown 30m by a Housecarl, or completing a raid), you will need to perform this action again in-game to trigger the trophy to unlock. For instance, for "Worthy" you will need to re-equip Mjolnir.


    If your trophy still remains locked, please can you let us know which trophies still remain locked for you. If possible, please include a video which shows your unlocked PS4 trophies and locked PS5 trophies. The development team are also interested in videos that show the actions being repeated, but no trophy unlocking. These are all helpful for the ongoing investigation.

    Once we have collected all of this information from you, we can forward your report to the development team for use in the ongoing investigation.

    @satchrocks, @wATYTaty & @Baorwulf - I'm sorry to hear that you're missing some of your PS5 trophies. Have you been able to try the steps provided above? If so, and you're still missing your PS5 trophies, please can you provide us with all of the requested information? We can then pass this along to the development team.

    @Ctown322 - Thank you for letting us know which trophies are still locked for you on PS5 after completing additional quests. I've shared your report with the development team.

    Thanks! 😊

    Official Response
  • Shadowkista_
    7 posts

    Hi, I have platinum on ps4, ps5 arrived two days ago, I started the game and, only two trophies have skipped me, is there any way to get the rest? I don't want to give this game another 130 hours.

  • Ubi-Borealis
    Ubisoft Support Staff 6074 posts

    Hello there @Shadowkista_! Welcome to the forums 🙂

    I'm sorry to hear that you're missing some of your trophies after migrating to PS5. Just to confirm, have you been able to try these steps:

    If your trophy was unlocked using an non-repeatable action (such as completing a story arc, creating your Jomsviking, or completing side quests), you will need to complete another main/side quest to trigger the trophy to unlock again on PS5. Many players have found that completing Petra's side quests, or completing quests as part of the Wrath of the Druids expansion (if able to) have caused more trophies to unlock.

    If your trophy was unlocked using a repeatable action (such as collecting certain weapons, being thrown 30m by a Housecarl, or completing a raid), you will need to perform this action again in-game to trigger the trophy to unlock. For instance, for "Worthy" you will need to re-equip Mjolnir.


    If your trophies remain locked after trying these actions, please can you let us know which trophies have remained locked on PS5? We can then pass this report along to the development team.

    Thanks! 😊

    Official Response
  • Shadowkista_
    7 posts

    I tried that, with no luck. The only 2 trophies that have jumped on ps5 have been to get Thor's hammer and to kill 10 enemies in a row without being detected.

    PS: Sorry, my english is very bad.

  • KennetHaakonsen
    2 posts

    @ubi-borealis I finished all the raids and the main story before migrating to PS5, it is therefore not possible for me to post this video you are asking, I can’t even do a raid to trigger the trophy because it is no raids left for me to do. I hope this will be fixed in a later update, I am still playing this game only to get the platinum trophy and I hope not the «Rampage» issue will stand in my way…

  • GabrielNCZ
    1 posts

    I got the platinum for the PS4 version and when I upgraded to the PS5 version some of the trophies were not unlocked. For some of those trophies, perform the action again like the trophy "Skadi's Hobby" was enough to unlock it again. But I still have 4 trophies locked and no idea how I'm going to perform an action to trigger something, due to the reason bellow:

    • Rampage: There is no more Raids available for me in England
    • Orlog Champion: I've tried beating one to see if could trigger something that checks that they all are already beaten, but no luck.
    • Builder: All the buildings at the settlement are at the maximum level already. The only one that is available to upgrade is related to River Raids, and I've already test it by upgrading this one and no luck.
    • Home Sweet Home: All the buildings at the settlement are at the maximum level already. The only ones that are available to upgrade are related to River Raids, and I've already test it by upgrading one of those and no luck.


    Hope a patch comes to help us out!

  • Ubi-Borealis
    Ubisoft Support Staff 6074 posts

    Hello there,

    @Shadowkista_ - I'm sorry to hear that your trophies remain locked for you after trying the suggested unlock steps. To help us to investigate this further, would you be able to send us a video that shows you either completing a main quest or repeating an unlock action (such as equipping Excalibur), and that the PS5 trophy still doesn't unlock after trying this?

    @KennetHaakonsen - Are you not able to start a raid by summoning your raiding crew whilst at a Monastery? You may not have the red raid icon, but you should be able to summon them back to the location to help out in a raid. As there's no loot to collect, you'll need to defeat all of the enemies in the area to successfully complete the raid.

    If starting a raid at one of your previously completed locations does not cause the trophy to unlock, please can you send us a video which shows you completing a raid, but the trophy remaining locked.

    @GabrielNCZ - Thank you for letting us know which trophies have remained locked for you. For "Rampage," could you please try completing another raid using the steps I've provided above. As for "Orlog Champion," "Builder," and Home Sweet Home," have you been able to try completing another main/side quest to see if this triggers the trophy to unlock?

    If these trophies remain locked after completing a main/side quest, please can you send us a video which shows you completing the quest, but the trophies remaining locked on PS5.

    We can then forward these videos along to the development team for further investigation.

    Thanks! 😊

    Official Response
  • Shadowkista_
    7 posts

    I can't complete missions because I have 100% game play and I don't have the season pass. Also, I show you in video that upgrading an item to a mythical level does not unlock the trophy. I also show them that I have platinum on ps4 and the trophies that have come out on ps5.

    PS: I can't upload videos here, so I've uploaded them to Twitter, I'll share the link.



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  • Ubi-Borealis
    Ubisoft Support Staff 6074 posts

    Thank you for providing us with those videos, @Shadowkista_!

    I've checked the trophy unlock requirements, and you would need to complete another main/side quest to trigger "Ultimate Refinement." Are you able to try playing the archery quest with Petra? Some players have reported that this would cause non-repeatable trophies to unlock.

    A few trophies that should be unlocked by repeating the actions are "Silent Viking," "Row Rage," "Caladfwlch" and "Seahorse." Would you be able to record a video which shows you repeating the actions needed to unlock one of these trophies, and that the PS5 trophy remains locked?

    You may not be able to upload the video directly into this thread. I'd recommend uploading it to a sharing platform, such as Youtube or Google Drive. You can also use Twitter, as you did for your other videos.

    We can then include this in your report to the development team to show that repeating achievement requirements, or a main/side quest, doesn't cause the trophies to retroactively unlock.

    Thanks!

    Official Response
  • Shadowkista_
    7 posts

    Ok, I have reinstalled the game, deleted the save from ps5 and transferred the data from PS4 to PS5 again. Completing a quest from the Mastery dlc has skipped pretty much all the trophies, except for some ridiculous and easy to repeat (seahorse, loot, and so on). I'll see if I can get them out on my own. In a while I'll edit the message and I'll tell you.

  • Shadowkista_
    7 posts

    I have all the trophies, except for completing a loot.

    I have put it in a new post because it won't let me edit.

  • Ubi-Borealis
    Ubisoft Support Staff 6074 posts

    Hello there @Shadowkista_!

    Thanks for updating us, and for letting us know that you've been able to unlock your trophies! 😄 Thanks for letting us know how you were able to do this as well. Which trophy are you still missing? We can then check what the unlock requirements are for this trophy and see if we can help you to re-unlock it on PS5.

    Thanks! 😊

    Official Response
  • Shadowkista_
    7 posts

    The only trophy I was missing was completing the first loot in England. I repeated several loots without getting the trophy (I even tried river looting). In the end, I started a new game and, I was able to get the missing trophy and the platinum.

  • Ubi-Borealis
    Ubisoft Support Staff 6074 posts

    Thank you for letting us know that you've been able to unlock your missing trophy, @Shadowkista_! Congrats on achieving platinum as well 👏

    Official Response
  • Shadowkista_
    7 posts

    Thanks to you for the help 🙂

  • JELLIGYRL
    1 posts

    I just purchased a ps5 and migrated my ac Valhalla from ps4 to ps5. I was not finished with all achievements on my ps4 version. All of my ps4 trophies retroactively unlocked on the ps5 after I completed the quest dawn of the druids, or repeated the actions except for the following ones.

    rampage- complete your first raid in England-completed action repeatedly and nothing
    builder- reach settlement level 3
    home sweet home-reach settlement level 6
    flying eivor- I’ve repeated this action as suggested 100 times and nothing
    all that glitters- get your first gold medal in a mastery challenge

    on ps5-I’ve completed multiple missions and quests to unlock these achievements and nothing pops for these ones.

    any updates on getting these fixed? It would be nice to not have to start a new game that I have well over 200+ hours in in order to obtain the platinum trophy.
    im also updated to the latest patch and followed the suggestions listed here. Unfortunately these trophies still don’t unlock.

  • Ubi-Borealis
    Ubisoft Support Staff 6074 posts

    Hello there @JELLIGYRL! Welcome to the forums 🙂

    I'm sorry to hear that you've been unable to unlock some of your trophies after migrating from PS4 to PS5. Thanks for letting us know which trophies you've been unable to unlock, as well as what you've tried to unlock them.

    To help us to take a closer look at this, would you be able to send us a video which shows you completing the requirements for one of your missing trophies, and the trophy remaining locked. You can check what the requirements are below.

    spoiler

    We can then forward your report to the development team for further investigation.

    The development team are aware of an issue when retroactively unlocking "All that Glitters" and are currently investigating further. Once we have any updates to share about this trophy, we will let you know within the News & Announcements forum.

    Thanks! 😊

    Official Response
  • Kailuaboyz
    1 posts

    I bought and completed 100% of trophies on AC Valhalla on PS4, when I bought the new Druid expansion on PS5 and transferred my game data over I only had 75% of trophies unlocked.

  • Ubi-Borealis
    Ubisoft Support Staff 6074 posts

    Hello there @Kailuaboyz! Welcome to the forums 🙂

    I'm sorry to hear that some of your PS4 trophies have not retroactively unlocked on PS5. Please note that you will need to repeat certain actions to cause the trophies to trigger again on PS5.

    If your trophy was unlocked using an non-repeatable action (such as completing a story arc, creating your Jomsviking, or completing side quests), you will need to complete another main/side quest to trigger the trophy to unlock again on PS5. Many players have found that completing Petra's side quests, or completing quests as part of the Wrath of the Druids expansion (if able to) have caused more trophies to unlock.

    If your trophy was unlocked using a repeatable action (such as collecting certain weapons, being thrown 30m by a Housecarl, or completing a raid), you will need to perform this action again in-game to trigger the trophy to unlock. For instance, for "Worthy" you will need to re-equip Mjolnir.


    If you are still unable to trigger your trophies after completing a main/side quest, or by repeating the unlock criteria, please can you let us know which trophies remain locked for you?

    Thanks! 😊

    Official Response
  • TroLLeX_BoSS
    6 posts

    Hi, I tried to reinstall the game, cloud manual save from ps4 to ps5, started new game a do some quests, got trophie for mastery challange.. nothing helped.

    I have newest versions of Valhalla on both PS versions.

    Still missing;
    Builder
    Home sweet home
    Calling in a Favor
    As It Was Foretold

    I would be happy for any help. Thanks

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