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  • Smooth-PP
    Original poster 5 posts

    Yes,I always feeling the sound of footsteps is too loud, but the combat SFX too low. Everytime Eivor walking on snow, the sound just make me want to kill myself.

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  • Ubi-Borealis
    Ubisoft Support Staff 6074 posts
    Best Answer

    Hello there,

    I would like to reach out with an update from the development team regarding the investigating into this audio issue. The development team have confirmed that they will not be able to resolve this issue with sound effect volumes being unbalanced / inconsistent. You can read the full statement below:

    After thorough investigation, the development team will not be able to resolve these audio issues. Resolution of this issue would require an overhaul of the entire audio system from the ground up and is not feasible. We recommend enabling subtitles to aid comprehension of dialogue.


    We will now be marking this thread as "Resolved." As there has been no reports of this issue within this thread for some time, we will also be locking this thread.

    If you encounter any further trouble in Assassin's Creed Valhalla, please don't hesitate to create a new thread and we'll gladly investigate further.

    Thanks! 😊

    Official Response
  • xrayspex_73
    170 posts

    @smooth-pp

    Totally. Footsteps are so loud!

  • socramfx
    1 posts

    Hi all, I have a couple of hours on the game and I really tried to mentally ignore the audio problems, but I just can't anymore.
    Immersion is ruined because the sound is way off in many and different circumstances.
    Stepping on snow sounds awfully, same in climbing buildings and combat, without quality, deepness or impact.
    If this was not bad enough, dialogue is often spoiled by an echo, like the characters are speaking in a empty house.
    I had to stop playing, because I don't want to progress in the story without these issues being addressed in a proper patch.

  • Tadiian
    16 posts
    Hi all, I have a couple of hours on the game and I really tried to mentally ignore the audio problems, but I just can't anymore.
    Immersion is ruined because the sound is way off in many and different circumstances.
    Stepping on snow sounds awfully, same in climbing buildings and combat, without quality, deepness or impact.
    If this was not bad enough, dialogue is often spoiled by an echo, like the characters are speaking in a empty house.
    I had to stop playing, because I don't want to progress in the story without these issues being addressed in a proper patch.

    That's exactly how I feel. The bad audio ruins everything. I can live with bugs and glitches but this audio [censored] is a no go. It's there all the time. Every step.

  • Raski0611
    107 posts

    Have the Game for days now but wont play, because its Not enjoyble for me.

    Intro: No flute playing, eivor sounds metalic, whole scenario sounds unbalaced and if some effects missing(or just to quiet) .
    Visuals and camera cut are great, so very disrespectful to these guys who made them, messing up the athosmphere with the audio.

    I remember the Odyssey Intro, its was "next Level³" compared to valhalla, related to audio.

    Ingame: footsteps in snow lounder than hitting a shield with an axe.........


    I tried different headsets, messed around with soundoptions. Nothing worked.
    Audiochip: AMD b450m Motherboard
    Tried external Soundblaster g1, no difference.

    Advise against buying this Game if you only want to Play with headset, because possible fakt up audio.






  • cavveman
    87 posts

    @raski0611

    I use headset, but had to turn off the virtual 7.1 system and go for 2.0 instead. It sounds somewhat more ok, but still it sounds weird.
    Oh, and the speakers are not an option, not with all sounds coming with different volumes. Raise volume for speeches from NPC, Eivor responds really loud(you could wake up the neighbours). Not to mention the horn for raids. I could accept if the horn was the only of the sounds that were louder than the others. It should feel like an attacksignal.

  • Raski0611
    107 posts

    @cavveman

    Change Fake 7.1 to stereo sadly dont fix it.
    Like you said, it makes it only less bad....but still wrong.

    Yesterday, in a desparate attempt, i deleted the Sounddata folder(5,79 GB, german/english Soundfiles)than verify files. I was hoping the employers who were responsible maybe fixed it quietly, hush hush, to save their Jobs...and everybody would be Happy.

  • basemix2007
    10 posts

    Footsteps/running and the horn are way to loud, is quickly become anoying. And Eivors voice. Why is he louder than anyone else. Music and nature sounds are too low in volume. I can’t believe this game could pass on the audio front. The audio team on this game should be ashamed of them selfs delivering this mess.

  • Mr_Queenie
    5 posts

    I just had to rage quit, cause I was fighting wolves that i can't hear, the sounds in this game are ruining it... such a shame!

  • Netspook
    352 posts

    @speedynl21
    Yeah, and if you turn up the volume, you'll wake the whole neighbourhood if you blow the horn to start a raid.

  • Evilslicingpro
    3 posts

    Having the same problem on PS5, audio is not balanced at ALL. Dialogues and environmental sounds are muffled, especially when on the boat or indoors. It almost seem like characters are whispering instead of talking. Even while putting the audio range to night I am still experiencing the problem. So I crank up the sound but then its the music or combat noises that are too loud. Completely breaks immersion, I hope this gets fixed in the next patch, can't play the game as it is. Not acceptable for a AAA game.

  • Ryusennin
    170 posts

    One other (and frequent) example that surround is broken is when a pack of wolves are howling around you, it's litterally impossible to pinpoint their location as the sound seems coming from the player's position, even when rotating the camera.

  • basemix2007
    10 posts

    I started playing on ps4 Pro and had all kinds of sound issues. But i just got a ps5 yesterday and now everything is normal. No loud eivor voice over others and footsteps a normal volume again + the annoying horn. Ambient Nature sounds and the background Music can be heard again.

    For me it’s pretty clear that it’s been favorised on the newer generation since all these sound problems is on older generation consoles. Don’t know about pc. I can only speak for Playstation.

  • TheRealDaemon
    22 posts

    @basemix2007 The low quality audio and the other issues are definitely not just an old generation thing. It's definitely on the SX, and there have been people complaining about the audio on the PS5 in this thread as well.

  • Raski0611
    107 posts

    @raephoz

    First Story breaking issue i came across was when child eivor sound like a robot.
    Didnt came across another Story breaking issue because after 50meter running trough snow my ears had enough. This are my game experiences with this Game by now and i bought it right after release.

  • VanixLH
    14 posts

    I only got to try it for a few minutes just now since I have other stuff to do, but from what I could tell there's not much if any improvement. Many sounds are overblown still while others are silent, I don't know if some other audio issues were resolved since others said they get clipping and such, but I don't hear anything different. It's a shame, at this point I'll probably be asking for a refund as well. New games are coming out in December and I haven't been able to play this for the past few weeks when I had time to play it, so I'm getting my money back.

    Edit: Or I guess not considering their support site is offline... 😕

  • Nefron333
    1 posts

    xbox series x audio setting LPCM 5.1 via eARC passthrough to AVR

    AVR sony str-dn1080 5.1 box setup

    issues:

    sound volume all over the place: battle music barely hearable, raid party cries sound like hundreds metres away, war horn blasts you away though

    poor quality overall like posted and explained by thread owner

    most obvious in raids or siege fights: immersion = 0.

  • VanixLH
    14 posts
    • Did you start to play Valhalla before the initial game updates were released?

    I started playing on launch day

    • What is your platform, and if on PC, what are your system specs? (CPU, GPU, RAM, etc.)

    CPU: Ryzen 5 3600
    GPU: Sapphire Pulse Vega 56
    RAM: HyperX Predator HX432C16PB3K2 16GB 3600MHZ DDR4
    Mobo: MSI Gaming Pro Carbon AC

    • What is your audio set-up? Are you using a headset (wired or wireless?), a speaker system, a surround sound system, etc.?

    AudioTechnica ATH M50X directly plugged into the mobo. Same issue with speakers or headphones plugged into USB sound card.

    • What audio output is in use? 7.1, 5.1, Surround, Stereo?

    Stereo, audio settings in game do not make a difference whatsoever either

    • A video demonstrating the issues you are experiencing.

    Not my video but demonstrates it well. Dialogue at 2:20 sounds like needles piercing my ears even though Varin is supposed to be whispering. The S and F sounds are so badly blown out, it makes me physically nauseous to play this game.


    Compared to the intro in Odyssey, even when Cassandra is yelling it does not pierce my ears


  • Raski0611
    107 posts

    I checked the game few hours ago, desparte hope inside me that what i was experienced 3weeks ago cant have been this horrible and is now magically ok. I was wrong. Every step in snow was" no, stop lying to yourself, no. This is still horrible!"
    Than eivor says in echovoice something like "there iron clashing.near by" never heard this clashing. Then the cutscene, so dull, muffled "iron clashing" i never heard before. Our vikingfriend speaks quieter than eivor, eivors louder voice is like from another dimension with the echoeffect.

    I had enough.......


  • carpetmonster88
    15 posts

    No improvement after title update. Steps too loud, background music too quiet, echoed conversations. All out of balance. And Ubisoft still won't even acknowledge that there is sound issue. No one responded to my support ticket.

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