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  • UbiExcellent
    756 posts

    @yaoyao_3026 Excellent, thank you so much for the speedy reply. I've shared this information with the appropriate teams and will let you know once I've heard anything back about this error.

  • jaybiz
    4 posts

    @ubiexcellent I briefly saw the deer the very first time I came near the spot. It triggered some dialogue from Eivor. But I don’t know what it was because I was attacked from behind by the Jotuns in the area. When I finished fighting them, the deer was gone, wasn’t able to find it, and it hasn’t been back since.

  • rmemon
    3 posts

    I had made a save before drinking the potion that takes you to Asgard.

    The only thing that worked with me was to restore that save and do the first task ie go the the great hall, fight jotun, close the door. Once that quest is complete you can interact with the world events. So I dashed to the Noble Harts marker and the deer was there and I could complete it.

    Playing back from a save wasted 6 hours of gaming but better than loosing the whole game's completion trophy

  • UbiKobold
    Ubisoft Support Staff 946 posts

    Hello, and thank you for all of your patience! Thank you for reaching out about not being able to complete the Noble Hearts quest. When you mentioned that you were not able to follow the deer, was it not moving? Also, can you complete our guide here which includes clearing the system cache? Additionally, if you change your difficulty setting to the easiest option and try the Quest again, are you still unable to find and follow the deer?

    Official Response
  • UbiExcellent
    756 posts

    @jaybiz Ah, okay. I'll pass this along to the teams! Thank you for clarifying that for me.

  • johnnyGrove
    2 posts

    Hello

    i am having the same problem as all the others above. I have completed all other missions and got 29/30 wealth but cannot find the elk to follow.

    I have tried other solutions like fast travel then walking to the event, leaving Asgard and coming back in and restarting my save but nothing works. I also walked the route via a youtube guide but I have no elk at all.

    I have been through the area numerous times so probably started the mission but most others I left the area and it just restarted.

    we got a solution so I don’t have to got back to my save about 20hours back?!

    thanks

  • johnnyGrove
    2 posts

    !!!!!!!!!!!!!Solution!!!!!!!!!!!!!!!!
    go to the quest then turn and walk north east till you come to the shoreline facing central Asgard
    Now turn right and walk along the shoreline and drinking the should be an elk, use Odin sight and if blue, once you approach it the elk will walk back to the start of the task!

  • GOLDEN_DEMON27
    1 posts
    !!!!!!!!!!!!!Solution!!!!!!!!!!!!!!!!
    go to the quest then turn and walk north east till you come to the shoreline facing central Asgard
    Now turn right and walk along the shoreline and drinking the should be an elk, use Odin sight and if blue, once you approach it the elk will walk back to the start of the task!

    Sorry, this didn't work for me, I have tracked all over island and right around the coast but only the frozen second elk can be found. Its the last mystery/wealth i need for platinum so very frustrated!

  • Ubi-Borealis
    Ubisoft Support Staff 6074 posts

    Hello there!

    I apologise for the delayed response. I'd like to reach out to you all with an update from the investigation. I'm happy to announce that the development team intend to resolve this issue in a future update! We don't yet have a confirmed ETA for when this update is to be released. Once we have more information to share, it will be posted within this thread and in the News & Announcements forum.

    @johnnyGrove - Thanks for updating us, and for sharing how you were able to progress further in this world event 😄

    @GOLDEN_DEMON27 - I'm sorry to hear that @johnnyGrove's workaround didn't help to resolve the issue for you. Once we know more about when the fix for this issue is to be released, we will share this information with you in this thread.

    Thanks! 😊

    Official Response
  • Alyxandor
    2 posts
    This post is deleted!
  • Alyxandor
    2 posts
    This post is deleted!
  • Ubi-Borealis
    Ubisoft Support Staff 6074 posts

    Hello there!
     
    I'd like to reach out to you all with an update. I'm happy to announce that the development team intend to deploy a fix for "Noble Harts" in TU 1.2.2. This update will be deployed 15 June, 2021 at 2 PM CEST / 8 AM ET.
     
    If you are still encountering issues with "Noble Harts" following TU 1.2.2, please don't hesitate to update this thread so we can take a closer look. Please include a video that shows the following:

    • You have the latest Title Update installed on your platform. You can view this information in the opening game menu in the bottom right-hand corner.
    • That the issue continues to persists in-game following this update.

     
    Additionally, please ensure that you have an up-to-date save uploaded to the cloud. We can then pass these reports to the development team for further investigation.
     
    Thank you! 😊

    Official Response
  • Ubi-Borealis
    Ubisoft Support Staff 6074 posts

    Hello there!

    As we have had no further reports of this issue persisting in-game following the release of TU 1.2.2, we will now be locking this thread.

    If you encounter any further trouble with "Noble Harts," please don't hesitate to open up a new thread so we can take a closer look. When opening a new thread, please include as much information about the issue you're encountering as possible. Any images or videos that demonstrate the issue in-game are also helpful for further investigation.

    Thanks! 😊

    Official Response

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