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  • Miss-Mysterious
    Original poster 3 posts

    When trying to change the shields on the main longship, it instead applies the shields that are on the river raiding longship.
    For example; if the river raid longship is using the Jomsviking shields, and the main longship is using Hearthweru, the visual on the main longship is of Jomsviking shields rather than Hearthweru shields. This graphical error occurs no matter what shields are being used on either ship; the raid longship shields always overwrite the main longship shields.

    Playing on Xbox One. Have reloaded the game and error persists.

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  • Ubi-Keo
    Ubisoft Support Staff 6290 posts
    Best Answer

    Hi Vikings!

    I wanted to update you all regarding the following issues:

    • Shields on longship appear upside down
    • When changing shield cosmetics, some will remain as default


    After thorough investigation the development team has confirmed that they are unable to continue looking into a potential fix for these particular issues as they must focus on issues that have a comparatively higher impact on the gameplay experience.

    I understand that this is not the outcome you were hoping for and can only apologise.

    As these issues will no longer be investigated, I will now lock this thread and mark it as resolved.

    This is a list of all the other issues related to shields on the Longship and their statuses:

    • Jomsviking shield icon is a wolf, but the design is a dragon

    Investigation Status: Will not fix
    Comments: After thorough investigation, the development team has confirmed that they are unable to continue looking into a potential fix for this particular issue as they must focus on issues that have a comparatively higher impact on the gameplay experience. We understand that this is not the outcome you were hoping for and can only apologise.

    • Main Longship shields change to River Raid Longship shields after a River Raid.

    Investigation Status: Resolved following TU 1.2.2
    Comments: This issue has been marked as "Resolved" following the release of TU 1.2.2.

    • Longship Shields change to Helheim Shields

    Investigation Status: Could not Reproduce following TU 1.2.2
    Comments: This issue has been marked as "Resolved" following the release of TU 1.2.2.

    • Unable to equip Jackdaw Shields

    Investigation Status: Could not Reproduce following TU 1.3.0
    Comments: This issue has been marked as "Resolved" following the release of TU 1.3.0.

    Investigation Status: Resolved following TU 1.3.2.
    Comments: This issue has been marked as "Resolved" following the release of TU 1.3.2.

    Official Response
  • Ubi-Borealis
    Ubisoft Support Staff 6074 posts

    Hello there @Miss-Mysterious! Welcome to the forums 🙂

    I'm sorry to hear you're encountering issues with your ship shield skins. Would you be able to send us a video that showcases this happening in-game? We can then pass this along the the game team for a closer look.

    Thanks! 😊

    Official Response
  • ChuckKatse
    359 posts

    I purchased the Jackdow Shield Longboat cosmetic via Reda at my Settlement. The Shield is Black with a White Skull in it's center. When I assigned the shield to my Longboat and went to see how it looked, that cosmetic shield does not show up.

  • braga_assassin
    8 posts

    @chuckkatse i also have this issue

  • rctx81
    12 posts

    @chuckkatse same issue

  • ChuckKatse
    359 posts

    Ubisoft this issue needs to be fixed. Top: LongShip is not showing the Jackdaw Shield cosmetic. Bottom: Showing that the Jackdaw Shied cosmetic was selected in the Shipyard.

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  • Miss-Mysterious
    Original poster 3 posts

    @ubi-borealis The link below is a video that shows Asgard shields being applied to the main longship, but the raid ship shields (Jomsviking) are overriding the selected shields.

  • Miss-Mysterious
    Original poster 3 posts

    *EDIT* this issue seems to only occur with certain shields on the raid ship - Hearthweru is overriden by all raid shields, Asgard is overriden by Jomsviking raid shields but not by Carolingian.
    This issue could be directly related to the Hearthweru shields rather than Jomsviking.

  • ChuckKatse
    359 posts

    Same here. Shields that are on the River Raid Longship are showing up on my Main Longship. I applied the Jackdaw Shield Cosmetic to my settlement Longship and it does not show up. Pictures below shows the problem/bug. Top Picture My Settlement Longship. Bottom My Shipyard Ship Cosmetic's selection showing the Jackdaw Shield was applied.

    You know Ubisoft I for one am sick and tired of your comment "We are sorry to hear about this". If you fixed your game things like the new Shields Graphics bug would not be happening. Seems your newest patch just added more bugs to an already bug ridden game.
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  • Ubi-Borealis
    Ubisoft Support Staff 6074 posts

    Thanks for your videos/images, @Miss-Mysterious and @ChuckKatse. The development team has been made aware of this issue, and they've been able to replicate it during their own testing. They're now investigating this further.

    Thanks for reporting this issue within the forums! If we require any further information, we will reach out to you within this thread. In the meantime, please keep an eye out within our News & Announcements forum for any future updates. Thanks! 😊

    Official Response
  • NeOVoltron
    128 posts

    My Drakkar (with Jackdaw shields equipped) seems to take on the appearance of the Jomsviking shields that I equipped on my River Raid Longship. The bug persists even when I change the shields on the River Raid Longship to Jackdaw shields instead of Jomsviking shields.



    Here are some screenshots showing that my Drakkar is equipped with Jackdaw shields but the game is incorrectly rendering the appearance of Jomsviking shields...undefinedundefinedundefined

  • Wolvenfoxx
    2 posts

    shield image on long boat no longer shows up after spending opals on AC4 blag flag image. now now images load on the shields for the crew or side of the longboat. opals and real money spent is now wasted

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    Image shows up in the preview menu but not in game. basic orange and black shields no matter what is selected. I wanted to buy some more boat stuff with rl cash but I will wait til this bug is fixed. 😕 I really wanted the gothic set

  • Ubi-Borealis
    Ubisoft Support Staff 6074 posts

    Hello there @NeOVoltron!

    Thanks for reporting this! The development team have been made aware of this issue and they're currently investigating further.

    For more information on future updates, please keep an eye out within our News & Announcements forum.

    Thanks! 😊

    Official Response
  • Lukinator75
    18 posts

    I came across some bug that in the shipyard you can choose the colors of the shields on the ship, and in the Viking ship you can't see these shields. There are some regular random shields or Jomsvikings. I don't know what to do to get these shields on the ship. I set up the Asgard Shields and can't see them, the whole Asgard set will not be visible. Please help. There was no option to hide the appearance in the shipyard.

  • Ubi-Borealis
    Ubisoft Support Staff 6074 posts

    Hello there @Lukinator75! Welcome to the forums 🙂

    Thanks for taking the time to report this. Just to check, are you referring to your main long ship or your river raid long ship?

    If possible, could you send us a video that shows the issue you're encountering? We can then pass this along for further investigation.

    Thanks! 😊

    Official Response
  • headbanger866
    31 posts

    I cannot change the shields on the sides of my long boat. I'm on PS4.

  • Ubi-Borealis
    Ubisoft Support Staff 6074 posts

    Hello there @headbanger866!

    Thanks for taking the time to report this. I'm sorry to hear you're having trouble changing your shields. If possible, would you be able to send us a video so we can take a closer look at this?

    Thanks! 😊

    Official Response
  • headbanger866
    31 posts

    @ubi-borealis
    Thanks for replying, can you tell me how to upload my video so you can view it?

  • Ubi-Borealis
    Ubisoft Support Staff 6074 posts

    You can upload the video to a sharing platform (such as YouTube or Google Drive), and then post a shareable link within this thread, @headbanger866. That's the best way for us to view a video.

    Thanks! 🙂

    Official Response
  • Lukinator75
    18 posts

    Thanks for taking the time to report this. Just to check, are you referring to your main long ship or your river raid long ship?If possible, could you send us a video that shows the issue you're encountering? We can then pass this along for further investigation.Thanks!

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