Hello @azullfr! Please accept my apologies that it took a little while to reply to this thread.

Do you have any screenshots or video clips that demonstrate the login issues / abnormalities which you encountered? If so, would you be able to submit these to us either in a support case, or in a private chat message? I will reach out to you in a chat just in case you would prefer that, but a support case would be best for tracking the issue and allowing your case to be forwarded to any relevant teams as needed.

Any additional details that you can provide would be helpful, including more information about why you believe there to have been a risk to security specifically. What inclined you to have this suspicion?

Thank you!

Thanks for creating the support case, @azullFR! Unfortunately I'm not a French speaker, so I couldn't read through the full conversation you've been having with my colleagues, but I was at least able to take a look at the images you attached and understand a little more about the issue.

From what I understand from your images, you look to have been logged out but the full page (including the post / thread creation window) had not yet refreshed. As you had been composing a post at the time, or had left the post composer open, this was still accessible to you. I'm not sure if you tried to do so, but did you click to "save" your changes to the post, or to publish it, and did anything happen? Was the post created under your account, or were you met with an error message, if you did try?

Once I have a little more information from you, I'll open a discussion with the forum developers for them to check whether this is expected behaviour or unusual. I'll keep you updated.

Hey @azullFR! Thanks for getting back to me again. Glad I understood the issue.

As a polite request just before getting back into the issue - I would like to ask that you refrain from making jokes about medical conditions / mentioning medical conditions (i.e. Alzheimer's) that may have the potential to make other forum users uncomfortable. We do not know what life experiences other forum users have had, and these forums should be a positive, engaging space for everyone. So, being sensitive about any subjects like this is important. Thank you for understanding on this.

Back to the issue; if you do manage to find the post you created, that would be great for me to be able to forward to the developers. As it does not appear that this behaviour has been repeated since for you, however, it may have just been an unusual visual issue with how the forum was presenting itself in the middle of the force-logout. Keep an eye on this, and do let us know if it happens again. I'm glad to hear that more recently, you encountered the "normal" logout behaviour; this is what should normally happen if you are logged out of Discussions, so compare any anomalies in behaviour to this.

Finally, in terms of the tabs you normally use - if you do have our old forums open at the same time as our new Discussions ones here, or the support site and these Discussions forums, due to the different levels of authentication leveraged on Discussions to the other two sites, it is likely that you will be logged out at times when you have signed into both. Using a different browser for each forum / to host the support site windows would be advisable if you want to test whether this is a possible cause of the issues you're having with being logged out quickly.

Let me know if you need any additional assistance or advice in the future! For now, I think I'll consider this issue resolved, unless we can get it reproduced.

I merged your three posts into one for clarity, @azullfr - I hope you don't mind!

Thanks for sharing the information regarding the post and thread you were able to share in the midst of this issue. Should it occur again, I now have these recorded here in the thread and I can forward these links to the developers should they need them, along with images / links to any further instances. Your assistance is much appreciated once again, and have a great week!

Anytime, @azullfr!