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  • Gravitier
    Original poster 4 posts

    I already wrote a support ticket but the support doesn't seem to have an answer. Did all of the troubleshooting, performing clean restart, SFC-Scan, even reinstalled the whole game, nothing helped.

    When i play the game in borderless window i can only see the upper left quarter of the game, no matter which resolution i have ingame. Also my GPU (GTX 1080) already works like crazy and heats up to 50°. When i switch to fullscreen mode i can see the whole screen. If i change the resolution from 4k to 1080p (which is what i want to play the game with) the ingame graphics look very bad as if it is not Full HD but some minor resolution.

    Something is off here but i just don't see what. Neither did the support so far.
    Maybe someone had the same problem and could fix it?

    I would appreciate some help.

    Regards

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • HintofSarcasm4
    5 posts

    @gravitier I have the same issue. Did you ever figure this garbage game out?

  • Ubi-Nacho
    Ubisoft Support Staff 1736 posts

    @hintofsarcasm4 Hello there, apologies for our delayed response. Sorry to hear you've been experiencing this same issue with borderless windowed mode.

    There are a number of reasons why this may be happening. We'd like to rule out the possibility of any software conflicts, could you please try launching the game after performing a clean boot?

    If the problem remains, then we'd recommend reaching out to us via a support case, so we can troubleshoot further and also check your system files.

    Many thanks.

    Official Response

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