Same here. Right as i saw a new cool bow, i was "Oh hell yeah, ill by that" and then found out that all of my 200+ opals and ALL the helix credits are gone. That's just...oof.

Well i got my armor and weapons back, when ubisoft connect came back up. My armor is not at the same level as it was when i lost it, and the resources i used to upgrade it to that level were not returned,

Seems like the runes are still missing tho

i wouldn't verify files if the gear is coming back with missing runes and downgraded. just wait until ubisoft fix it guys.

@d3uz Have you tried reloading a previous save right before the current one?

My gear has returned but that is without the runes, and all previous upgrades to the armor and weapons have been removed.

@isupermanderson

I try the verifierd files will see it seems that i have 2go of corrupted files

I did this, and I got my gear back. However it wasn't my gear. Since I got the store gear back and helix credits BUT gear I got was as it was first time I bough it, NOT upgraded and NO runes in them. So this confirmed don't work as it should.

Same here! i purchased Scimitar, Winged Shield, Valkyrie Set on Tuesday and it was wearing just fine until today when i login... the loading page still has my armour until when im in game... i went naked!! with no Helix balance left and my Opal - all resetted to 0.

@ayriusx yea, armor on when loading, but "poff" gone once the game opens

All purchased armor and weapons now returned on my character, but have lost all upgrades and runes.

got my draugr pack back but my runes are missing and the the gear is reset to default instead of being maxed. half fixed sure...

same here.... i lost my weapon and opal.....
GJ Ubi!

@huntsman34 I I got my items back but lost all of my upgrades to the items how about yourself?

So recently I bought the prime gaming Assassin's Creed Valhalla armour and since today I lost it and it runes does anybody else have this problem

@rosyariete Ooh I've not checked that to be honest I loaded my last manual save not had time to check that been busy wiv me kids.

Update: I did a "Verify Files" on the game since many said that helped. Which is sort of true but not for me and this is why.
After I verify I see my items is back, HOWEVER all my upgrades I did on gear is GONE. And runes I had in my armors are also GONE.
In other words this is NOT a fix...
I want my gear as it was after I fully upgraded it, and I want my runes back! I am not gonna spend a lot of resources upgrading my gear again.. + Trying find my awesome runes.

Verify Game files, worked for me to get everything back

This is wrong. Yes I got my gear back + helix credits. BUT gear is back to how it was when I bough it on store. NOT upgraded and Zero runes.

Guys i think they fixed it already. Exit the game and enter in again