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Crashing with new patch
2 Likes/6 Replies/129 Views
Since this morning's patch I have had 3 crashes, and before the patch I had no crashes. They appeared to be random, the only thing in common was being in Wincestre. Buuut I was in Wincestre for hours yesterday with no crashes. Seems like something got broken.
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Hiya @mobyslick, sorry to hear that this has been happening to you after 1.2.0. If you have exhausted all steps from our PC Troubleshooting Guide to help remedy this, could you please Contact Us here with your MSINFO and DXDIAG attached so we can take a closer look over the crashes you have been encountering?
Official ResponseSMASH that like button if I was able to help out! ^_^ || Currently playing Mario + Rabbids Sparks of Hope
1 Reply
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@ubi-smash I get the same thing on Stadia. What steps do I do then ? Does Stadia or you guys have those reports ?
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@moditemarde1 If you have already exhausted all Stadia Troubleshooting Steps here, please let us know if you are encountering the same crashes in Wincestre as Mobyslick mentioned or in other locations.
Official ResponseSMASH that like button if I was able to help out! ^_^ || Currently playing Mario + Rabbids Sparks of Hope
1 Reply
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@moditemarde1 If you have already exhausted all Stadia Troubleshooting Steps here, please let us know if you are encountering the same crashes in Wincestre as Mobyslick mentioned or in other locations.
So far, it doesn't seem zone related, as I had crashes in Lunden, East Anglia, and both zones in Norway.
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@moditemarde1 Thank you for that information! If you have completed the Stadia Troubleshooting that ubi-smash recommended, but the crashes are continuing to occur, please contact Stadia Support for some additional troubleshooting and assistance.
Official Response
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