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  • Ubi-Wan
    Community Representative 636 posts

    @wma10 Hello there! Thanks for reaching out with this. And with a screenshot! (Goodness that shield is so awesome looking. 😄 ) Our team is currently aware of similar reports and would like some more information from those whom are encountering this. We ask that those affected create a new support ticket with our dedicated support team and attach a copy of your save game files to it for review!

    Official Response
  • wma10
    2 posts

    Hi @UbiWan

    I tried to submit a ticket originally however was unable to do do.

    I had the following options selected:

    No sure if it is because of the location?

    Let me know



  • RageboyDk
    4 posts

    I have this problem where I pushed a drengar off a cliff into water at the top location of Northumbria, now I can't talk to him to complete the mystery. Have tried everything but he stays in the water (Been like this for about 2 weeks now)
    Here's a video of what I mean:

  • Ubi-Wan
    Community Representative 636 posts

    @rageboydk Hello there! Thanks for reporting this, along with the video! Poor Drengar, did he really deserve to be pushed off? 😖 LOL
    As for the issue, I'm curious to know exactly what steps you've tried to work around this. Have you been able to throw move-able objects at him in effort to move him? I'm also curious to know if you're able to re-create this with a different save?

    Official Response
  • RageboyDk
    4 posts

    @ubiwan Since he wants to talk and the fight is "over" I am not able to damage nor move him in anyway, nor damage him.

    unfortunately, i dont have the save from before I pushed him over, but I used "Rush & bash" to do it, Would guess that anyone could re-create this bug, since all I had to do when it happend was to push him off from the main cliff into the water

  • guest-fUu3R0aI
    1 posts

    Hi there. I’m also experiencing the same issue. Playing on a ps4 console and also way too far now to reload saved game. What can we do about this error??

  • Kormac67
    1145 posts

    @guest-fuu3r0ai Don't expect a fix unless 200+ people report a problem. (And not even then.)
    Always save before you start something and reload if it malfunctions. If you game on and hope it will fix itself after time - it won't.

  • EI3GAB
    2 posts

    Nokfylla Shine-Eye - on beating the Drengr on or near the bridge wall your unable to speak to him in order to complete the quest. This has been an issue since release and is still not fixed with the new/repaired Ragnar pit story.
    Please Ubisoft, give us the ability to reset missions like in previous titles.

  • spelldazer
    6 posts

    I also have this issue, xbox one. Didn't care about it before, but apparently the new River Raids update includes content that requires completion of this fight.

    We just need this fight reset when we switch zones without completing the dialog, as was done for other bugged mysteries/world events. Presumably, killing the enemy far from the ledge would prevent it from happening.

  • Cremix93
    5 posts

    Hello, I oppened a case with this bug following your instructions. Case number is 14192115

  • UbiKoreanBBQ
    Ubisoft Support Staff 392 posts

    Thanks for sharing your ticket number, Cremix93. I've checked on it and can see that you had a discussion with Ubi-OneX! They have escalated your case to be investigated further. I appreciate your patience while they look into this more!

    Official Response
  • markwalker29cdo
    5 posts


    Still stuck on interacting with this Drengr (Gotafrid Fairrobes - Eurvicscire) ?
    Any advice i keep checking every now and then in the hopes of a fix 😞

  • Eline863
    5 posts

    @ubikoreanbbq. I have the same issue on PS4 (and saw on Reddit that more ppl have this issue). I asked a question about it already in december but no response yet. Hopefully, it will be fixed soon :).

  • Ubi-Borealis
    Ubisoft Support Staff 6074 posts

    Hello there @markwalker29cdo!

    Thanks for reporting this. I'm sorry to hear you've been unable to confirm your kill against Gotafrid Fairrobes. Thanks for including an image within this thread.

    I've passed on your report to the development team for further investigation. Would you be able to describe the steps taken during the fight? Did you witness any strange behaviour, or kill the drengr using a specific move (such as Flight of the Valkyries)?

    Thanks! 😊

    Official Response
  • Ubi-Viral
    2366 posts

    @panthea1974 Hey! Sorry to hear that you are experiencing this issue with Drenger being stuck on the wall. So we can fully understand this issue and investigate further, could you possibly please provide a video of this issue?

    If you are unable to provide a video, could you provide screenshots showing the issue?

    Thank you.

  • Panthea1974
    Original poster 11 posts

    @ubi-viral undefinedhe is sitting on the wall and i can't talk to him undefined

  • UbiExcellent
    756 posts

    @panthea1974 Thank you so much! Are you able to throw a dead body at Drenger to see if that allows you to speak with him? This is certainly an unfortunate way to get his attention, but players have reported this resolves similar issues. Alternatively, I'd also be curious to know if loading an earlier save has any impact on this issue.

  • Panthea1974
    Original poster 11 posts

    @ubiexcellent i trided the dead body trow it doesn't work, loading a earlier save game doesn't work either.

  • Ubi-Keo
    Ubisoft Support Staff 6391 posts

    @panthea1974 I'm sorry to hear that the workaround provided did not work. Can you confirm how you defeated him so that he got stuck on the wall? Did you use an ability that knocked him towards the wall?

    Could you also try going back to the location and stand next to him. Then create a new manual save, exit the game then reload the new save you just created and see if that moves him from the wall. If that doesn't work could you also try meditating to see if that does anything.

    Official Response
  • VanadiumCobalt
    317 posts

    Just a thought. Explosive arrows? Oil jars? or throwing a large rock? The rock could be tedious as carrying it from distance you will need no interruptions, no fighting with anything as the rock could vanish.

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