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Ubisoft store - pending delivery AC valhalla
0 Likes/3 Replies/143 Views
I purchase assassins creed valhalla through the ubisoft sale 10 days ago now - 13/2/21 and my order still says pending delivery - and every other way i have tried to contact you has been useless. The money has left my bank account and i have yet to receive my game or any information about its whereabouts - i will be seeking a refund on within the next 3 days if my issue isnt resolved and purchase elsewhere. appalling.
my order number is - 1019069490 -
Hello there @guest-oPq8y6tX! Welcome to the forums
I'm sorry to hear that you've had trouble with your order. We're unable to help with store orders within the forums. I would recommend contacting our team and opening a support ticket, if you haven't already. You can reach our team in the following ways:- Open a support ticket
- Start a live chat (please check your regional opening times first!)
- Twitter and Facebook
Thanks!
Official Response -
I have literally tried all of those options and have had nothing, my ticket was closed with no response. Il seek a refund instead
Takes the [censored], you have robbed 65 quid off me. Get set for bad reviews everywhere
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