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  • Locked Solved [RESOLVED] Unable to proceed with "Pilgrimage to St. Albanes" as the cutscene does not play after rescuing Fulke | POST HERE

    0 Likes/185 Replies/6765 Views
    oneleft1998
    Original poster 15 posts

    I cannot complete this mission.
    I am at the part where I have to "find and rescue Fulke"
    When I enter her cell nothing happens.
    I have tried closing the app, dieing and respawning, turning off my ps4, deleting the app
    But nothing works

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  • Ubi-Borealis
    Ubisoft Support Staff 6074 posts
    Best Answer

    Hello all!

    I would like to reach out to you all with an update from the development team. The issue wherein Fulke cannot be interacted with in "Pilgrimage to St. Albanes" will be resolved in TU 1.2.0. This update is due to be deployed 16 March, 2021 at 1PM CET/8AM EDT. You can read the patch notes and learn more here.
     
    If the issue still persists for you following the deployment of TU 1.2.0, please can you provide us with a video that shows the following:

    • You have TU 1.2.0 installed. You can check this in the title menu in the bottom right-hand corner.
    • You're unable to interact with Fulke still.

     
    Thanks all! 😊

    [EDIT 7 July, 2021: As we have received no further reports of this issue happening in-game, we will now be locking this thread. If you continue to encounter trouble with "Pilgrimage to St. Albanes," please don't hesitate to open up a new thread. A member of the player support team will take a closer look as soon as they are able to.

    Thank you 😊 ]

    Official Response
  • danielcsich
    7 posts

    @oneleft1998 You have to go out and go to a nearby stable, then he takes you to where the stone he talks about is, but I can't get past it: https://discussions.ubisoft.com/topic/80071/cannot-proceed-with-quest-pilgrimage-to-saint-alban-post-here

  • Catshaggaah1
    2 posts

    Part of: The Paladin’s stone Chapter 2 - Pilgrimage to St Albanes, when you unlock the door to Fulkes cell nothing happens, all the characters just stand there with no option to speak!! No cutscene is triggered either.

    Any help would be appreciated

    Thanks

  • Kangaroojah
    1 posts

    I'm having the same problem. I get the key from the fryer and open the door and no cutscene takes place so I can't progress to needing to go to the stables. Once I realized this I went to load a previous save and the closest save I now have is from 5 hours beforehand... I don't know why Ubisoft removed the reset quest option because that would be a simple fix for this. I don't really want to have to lose 5 hours worth of gameplay so I hope they come up with some fix or bring back quest resets.

  • oneleft1998
    Original poster 15 posts

    @danielcsich no cutscene takes place when I enter the cell holding fulke I cannot advance past that part

  • matthieuduquenn
    2 posts

    Hello,

    During the quest "pelerinage to Saint Alban" I'm supposed to rescue Fulke in the Crypt. I've finished the attack and got the crypt key.

    When I'm going in the crypt Basim and Sigurd are stuck in the stairs and Fulke stays in her jail without moving and no quest marker.

    I've moved to Norway and explore the other content of the game but the quest marker doesn't appear so i'm stuck. Could you check ?

    PSN : Alrikiki.


  • matthieuduquenn
    2 posts

    Up up up up up

  • jdolan06
    5 posts

    Same thing is happening to me. I did it during the raid and as soon as I used the option to tell him to look around and he either gives us the key or dies, he gives me the key and the raid NPCs just straight up murder him. Then the game is stuck.

    I've done the same, gone elsewhere and did quests, restarted the game. I picked up the NPC that gives the key's body and dropped it then Sigurd and Basim started moving again. But the quest never progresses.

    PC player here.

  • jdolan06
    5 posts

    Same issue, this needs more eyes. This prevents all progress going forward in the game.

    This is also happening on PC.

  • tomcolliflower
    3 posts

    I'm unable to get the cutscene where you save Fulke to start. I've got the key to her cell and when I open it and walk in I am unable to interact with her/cutscene does not start. I am also not able to find Sigurd to have him follow me under the church. I have tried loading a previous save and have un installed and re installed the game. I skipped this quest and moved on but have reached a point where I can progress no further until I finish this quest. Any ideas on how to fix this?

  • heartattackGuy
    6 posts

    I have the same issue, fulke just stands there and I can't continue the quest chain (ps4 player)

  • Ubi-Baron
    Ubisoft Support Staff 798 posts

    @tomcolliflower Thank you for contacting us.

    Just to confirm, after you open the Cell are you still able to move around? Did you get the Cutscene with the Monk guarding her where Sigurd is present?

    Official Response
  • YINGZHIBI
    3 posts

    Bassingham and Sigard won't even be in the house

  • skull1897656
    1 posts

    Happening to me to anybody got a solve

  • YINGZHIBI
    3 posts

    The main line mission st. Auburns pilgrimage bug, opened the door of the closed Fukai does not trigger the next step

  • oneleft1998
    Original poster 15 posts

    This needs to be addressed i do not see this issue in the mega thread of known issues.

  • Codyt3333
    1 posts

    Unable to prompt the cut seen when meeting Fulke. I raided the camp with my crew during quest and now stuck with Sigurd and Hytham stuck and cannot proceed after unlocking fulkes prison door.
    Please fix!!!

  • tomcolliflower
    3 posts

    @ubi-baron yes I can move around and even bump into Fulke but she is unresponsive. Sigurd is stuck outside the church staring at a hay bale. I did finish the cutscene where you get the key off the monk, but after this it glitched.

  • YINGZHIBI
    3 posts


    There was a problem with the pilgrimage to St. orbens. The door of Fukai was opened, but the next mission was not triggered. Even Sigmund and bashim were standing outside the monastery

  • IngoCorp
    3 posts

    Hi, my problem is on the quest Pilgrimage to St Albanes, i'd start the quest with Sigurd & Basim, sailing to St Albanes, cleaning the area, retrieving the keys (the one to go downstair, and the one to open the cell of Fulke).
    When the cell is open the cinematic with Fulke doesn't launch, she doesn't interact at all with me.
    i have tried to restart the quest but even the guard NPC from the location have respawned, the one who give you the keys are still dead, Fulke doesn't interact again, but this time Sigurd and Basim are already in the area, standing still where they are. When the fight begin with the guards their start fighting and then return to their prievous position and wait again.
    i'd quit the game and tried to restart the mission, same issue, even tried to uninstall the game and downloading/installing again, but the issue is still the same, i made progression in other shire since but now i can't progress in the main quests if i don't finish this part first.
    I hope i gave you enough details and stay at your disposal for more if needed.
    Good Luck to the team & thank you for the hard work !
    (sorry for my poor English)
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