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Assassins creed Valhalla crash at splash screen please help!
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Hello I have an issue where I am not even able to get past the first splash screen without it crashing it leaves me with no error message and the splash screen is on screen for 5 seconds then crashes I have the latest version of windows ten I have a very good pc everything above recommendations a gtx 3070 and a ryzen 7 3700x I have tried everything and when I say everything I mean everything multipool YouTube videos all the suggested things to do on the main Ubisoft support recommendations I have installed it to my d drive uninstalled and installed again on my c drive nothing works and I'm really upset because I was looking forward to playing it I have been trying to get in contact with Ubisoft support and every time the chat is unavailable and I can't even post a case as it just doesn't let me I have applied for a refund and they have not gotten back to me after 5 days I really just want it to work can anybody help me! many thanks
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Hi @ghostbin-co
Sorry to see you're experiencing this.
If you've already gone through our PC Troubleshooting Guide, can you contact us via Facebook PM or Twitter DM with copies of your DXDiag and MSInfo files so we can look deeper into the cause of this. -
So did you have a solution ? Because I have exactly the same problem as you, if you have the solution and you can give it to me I would be grateful to you.
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