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Game crashing often
1 Likes/4 Replies/174 Views
Hi, my game is often crashing, also after newest patch.
In my event viewer i get following
Fault bucket 1809159159668885434, type 5
Event Name: D3DDRED2
Response: Not available
Cab Id: 0
Problem signature:
P1: VEN_10DE
P2: 27.21.14.6089
P3: 0x887A0006
P4: 7
P5: ACValhalla.exe
P6: Unknown
P7:
P8:
P9:
P10:
Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER60FA.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER610B.tmp.xml
These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_VEN_10DE_9426f5c64fd8146277f384abddb70ff9846d3_00000000_d52dbd4e-0a85-4a7a-98f2-e9a7f301dd49
Analysis symbol:
Rechecking for solution: 0
Report Id: d52dbd4e-0a85-4a7a-98f2-e9a7f301dd49
Report Status: 268435456
Hashed bucket: 6e5fe5bad6907a69791b6cab9e3547ba
Cab Guid: 0
Let me know what you need from me
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@mrkillerhomerxd Hello there! Thanks for sharing this information. I'd like to have you first give the troubleshooting steps in this FAQ a try. If things persist after, please create a new ticket with our dedicated support team, and attach your MSinfo files to the case so they may be able to gather some more information to assist you further with troubleshooting this issue!
Official Response -
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@ubiwan Okay now how do i do this when it must be done by chat? =(
i dont even know at what times i can do this and it is likely during my work you have open.
How can i create a ticket now?
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