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No season pass after upgrading to PS5 version
0 Likes/2 Replies/80 Views
Hello.
I Bought my physical copy of AC Valhalla Unlimited Edition and I played it on PS4. I also got a digital content like the wolf, season pass and so on. After I bought a PS5 and upgraded to PS5 version for free, I Cannot access my digital content like the wolf and season pass. Is there some way to fix this please? I tried to register the code again but it says that it was used and not available. -
@boldidominik98 Hey! Thanks for reaching out about this, and I am sorry you have not been able to access your content! Just in case, double check that all of the content has been installed for your PS5. Afterwards, please restore your licenses on your PS5 and then test the game again. If you are still unable to locate them in-game please create a ticket and provide images of your proof of purchase for the game. From there, an agent can look into this further with you!
From the PlayStation Dashboard:
1. Select Settings
2. Select Users and Accounts
3. Scroll down to Other, then the option to Restore Licenses
4. Select RestoreOfficial Response
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