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  • videopixels
    6 posts

    Still the same issue even after the update. Sigh.

  • Marcus_Fialho
    5 posts

    @ubiwan With all due respect dude, but even after this has been reported almost a month before this patch, it's still happening. Shows the respect Ubisoft has for its customers. One [censored] month Dude. If a player wants to have a spear in the early game and run into this he (or she) is just [censored].

  • Navino16
    3 posts

    @UbiWan
    The bug is still there ... Please do something

  • katanakahn
    11 posts

    Defeated Erik, he took a knee and then refused to talk...

    Here is a video of one of my Many trips back to Norway to see if it was resolved:

  • Ubi-MrM
    Ubisoft Support Staff 4533 posts

    Hello everyone,

    Thank you for your continued reports of this issue with speaking to Erik Loyalskull after defeating him in Hildesvini's Crag in Rygiafylke. We're still investigating this at the moment, and the developers now require additional information from you all in order to proceed with identifying the cause of the issue and hopefully implement a fix.

    For those of you on PC and PS4, it would be much appreciated if you could submit a save file to us via a support case or Live Chat. If you're unable to open a case, you're welcome to contact us over social media (Facebook / Twitter: (https://www.twitter.com/UbisoftSupport)) to have a case created for you, or else reply here and I can open one on my side on your account. These save files will enable the developers to explore the issue in greater depth and understand the exact issue being faced by each of you. Additionally, DXDIAG and MSINFO files would be helpful from affected players on PC, so we can investigate the system side of things too and see if there are any common factors.

    Any players on other platforms, additional videos of the issue would be much appreciated for the developers to see how the issue manifests itself. It seems the prompt to speak can either be missing entirely, or that it disappears when you attempt to use it but Erik Loyalskull does not speak - so videos of both instances are greatly useful to look further into both possibilites.

    I fully appreciate that this issue was reported at launch, and that you're all eager for an update - I'll do my best to update this thread as soon as I can when more information comes in from the developers. I've added the thread to our megathread list as well for greater visibility. Thank you for your patience and understanding so far. 🙂

    @chrislcrews Regarding the Fly Agaric challenge you mentioned, have you since been able to complete this correctly? If not, could you please open a separate thread for this issue and include a video showing you completing the challenge and it not progressing correctly? Thanks!

    @Marcus_Fialho @katanakahn Thank you both for being so proactive and providing videos of the issue already; I added these to our report for the developers to refer to.

    Official Response
  • Lwelshy92
    2 posts

    @ubi-woofer I have to same problem on the fly agaric I have seen that a post was created in November regarding this problem and there was only one comment on it ..... I found a work around for Erik loyalskull online that said if once you defeated him you stood in the fire and remained in the fire (keeping an eye on health) untill confirm kill action was present it would let you complete the mysteries .... I have had other problems with mysteries in Norway and created a ticket but nothing had happened with it

  • Ubi-Borealis
    Ubisoft Support Staff 6074 posts

    @Lwelshy92 - Hello there! Thanks for sharing your workaround for Erik Loyalskull. If you are encountering other issues that are different to the one being discussed here, I would recommend that you check out the megathread list to see if it is listed here already. If you cannot find a thread about your issue, please can you open a new thread so we can keep these investigations separate? Thanks!

    Official Response
  • Ubi-Borealis
    Ubisoft Support Staff 6074 posts

    Hello there!
     
    I'd like to reach out to you all with an update. I'm happy to announce that the development team intend to deploy a fix for "Erik Loyalskull" in TU 1.2.2. This update will be deployed 15 June, 2021 at 2 PM CEST / 8 AM ET.
     
    If you are still encountering issues with "Erik Loyalskull" following TU 1.2.2, please don't hesitate to update this thread so we can take a closer look. Please include a video that shows the following:

    • You have the latest Title Update installed on your platform. You can view this information in the opening game menu in the bottom right-hand corner.
    • That the issue continues to persists in-game following this update.

     
    Additionally, please ensure that you have an up-to-date save uploaded to the cloud. We can then pass these reports to the development team for further investigation.
     
    Thank you! 😊

    Official Response
  • Ubi-Borealis
    Ubisoft Support Staff 6074 posts

    Hello there!

    As we have had no further reports of this issue persisting in-game following the release of TU 1.2.2, we will now be locking this thread.

    If you encounter any further trouble when fighting Erik Loyalskull, please don't hesitate to open up a new thread so we can take a closer look. When opening a new thread, please include as much information about the issue you're encountering as possible. Any images or videos that demonstrate the issue in-game are also helpful for further investigation.

    Thanks! 😊

    Official Response

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