

Hi guys,
So I've sunk about 118hrs into the campaign on my PS4. Connected to my Ubisoft Connect account. Have a bunch of saved games. None of them have a cloud symbol next to them...
Recently bought a PS5 and was looking forward to continuing with the PS5 version, but even though that is also connected to my Ubisoft Connect account, it only has the 'start new game' option on the main screen. I've tried re-saving games on my PS4 and waiting, but I never seem to get any saves uploading to the Ubisoft Cloud services. Has anyone else encountered this? ANyone have any ideas how to fix this situation?
Thx in advance...
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Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.
Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.
So you can't open a support case, chat is unavailable, and posts here get ignored.
I'll have to think long and hard before buying anymore Ubisoft games from now on....
Similar issue here, although I managed to get a cloud save in the ps4 version three days ago. Back then it didn't show up in the ps5 version though.
Today however the cloud save suddenly showed up in the PS5 version. It's three days old though and currently I'm trying to get an updated cloud save in the ps4 version, no luck yet.
I started a new game on PS5 once to get the "Load Game" button in the menu and an auto-save from the intro of the game showed up this afternoon, but now it's gone again.
I've noticed that the two occasions a cloud save showed up was at around 1pm CET.
Cross progression is really a big mess it seems.
Still nothing.
Really sucks that this promised 'cross-play' feature is so broken. Soured my experience. I've started a new game on PS5 and still have my animus store purchases, but basically feel like this broken feature and lack of support has put paid to my chances of buying any more Ubisoft games...
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