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    HvH_legend
    Original poster 2 posts

    I have a problem I am stuck in the assassins' creed Valhalla splash screen and I don't know what to do. pls help 

    I purchased the game through Epic games


    its showing that the game is using:

    cpu%0
    gpu%0
    mem%0
    in the task manager.

    my specs:

    gigabyte rtx 2070 super

    amd ryzen 5 3600

    directx 12

    16 g ram

    windows 10 home 64 bit

    I reinstalled the gpu drivers and updated my windows to the latest version I verified my game files 

  • Seb717171
    1 posts

    I wanted to play so bad in this game, finally managed to get Rtx 3080, waiting all night to download it, then i had same issue with stuck on splash screen, after spending 6 hours tried to get this work, updated drivers, updated windows, re-installed game, verified game files, re-installed Uplay, nothing seems to work, i already returned it and got refund, waiting for cracked version, will never buy any ubisoft game again.

  • BTOWNxo
    2 posts

    @dragon_arcane83 same issue here

  • HisN
    11 posts

    Its the Usual Problem with AC-Games.

    Non-US-Windows does not like the ' in the Filename and UBI seems to forget it .... EVERY TIME.

    C:/Assassin's Creed Valhalla/ does not work
    C:/ACV does work


    For me .... now I get past the Spash-Screen.

  • F.l.z.z.s
    2 posts

    Same with my game i did everything

  • Gamervern
    1 posts

    Hello I bought vahalla thru epic and when i launch the game it wants me to change my password before it goes any further i have changed it multiple times and getting the same results...

    if i go back and login normally i get a pop up stating that an epic game service is not available at the moment please try again later i cant get past these 2 issues can you please help i have already talked to epic and went thru their steps they said they can do nothing more and to contact Ubisoft


    Thanks

  • F.l.z.z.s
    2 posts

    @dragon_arcane83
    Same with me i cant do it

  • Kushkills2469
    11 posts

    @ubikoality case number 13184147.

  • Pale_Rider_TV
    20 posts

    I cant find anything out im just going to have to wait. games broken boys wait for a patch that can take up to 48hr or more cause obviously 24 isnt long enough for a quick fix

  • HisN
    11 posts

    NON-English Windows does not like the Apostroph in the Name.

    Try Rename the Game-Directory and move it to C:\Drive.


    C:/Assassin's Creed Valhalla/ doesn not launch
    C:/ACV launches

    This fix the Issue for me.



    BTW ... D:\Games\ACV does not launch too.

  • SixpoundeR85
    13 posts

    How did you mange to send a ticket? All I´m offered is some sort of chat which is unavailable all day. I´m getting so frustrated over this...

  • HisN
    11 posts

    Fix for me.

    Non-English-Windows does not like the Apostroph in Directory-Name. And Game has to be on C:\Drive

    C:/Assassin's Creed Valhalla/ does not launch
    c:/AVC launch
    d:/Games/AVC does not launch

    Beginners-Bug?

  • PegasusKnight_
    1 posts

    i cant start the game. it is stuck on the small screen

  • HisN
    11 posts

    And this is the 10th Thread with this topic.
    Did you read the others? Try 🙂

  • Xyrella
    18 posts

    My problem came down to my antivirus blocking the process wrongly. Check and or disable your antivirus to see if it helps anyone reading this. You have to do it through msconfig to really see if disabling it helps. If it does help uninstall it and get something else like I did.

  • cMiIk
    2 posts

    Same here I have tried many solutions including uninstalling and reinstalling still don't know what to do

  • Xyrella
    18 posts

    My problem came down to my antivirus blocking the process wrongly. Check and or disable your antivirus to see if it helps anyone reading this. You have to do it through msconfig to really see if disabling it helps. If it does help uninstall it and get something else like I did.

  • Pale_Rider_TV
    20 posts

    @hisn didnt work for me

  • bsuhr
    1 posts


  • HisN
    11 posts

    Ups.. I forgot Important thing

    C:/Assassin's Creed Valhalla/ does not launch
    C:/ACV does launch
    D:/Games/ACV does not launch


    Conclusion: Game must be on C:\Drive and does not have special characters in the name.

    Beginners-Bug.

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