I have played Valhalla since release and wanted to continue like normal. When starting the game via Ubisoft Connect I encountered a blue screen. Since then the game gets stuck on a black screen. I have tried:

• Running "ACValhalla.exe" directly in various compatibility and administrative settings
• Verifying game files
• Updating Windows
• Updating GPU drivers
• Reinstalling the game
• Reinstalling Ubisoft Connect
• Running a cleaner app
• Deleting the "ACValhalla.ini" file
• Deleting the "settings.yml" file of the Ubisoft Game Launcer

Hopefully the logs below could be useful in narrowing down what else I could try. I've tried running the game all day so the time stamps are a bit all over the place but all attemps result in a black screen.

launcher_log.txt says:

DXDiag log says:

MSInfo says:

12/13/2020 19:40	Windows Error Reporting	Fault bucket 1239616083144532470, type 5
Event Name: AppHangB1
Response: Not available
Cab Id: 0

Problem signature:
P1: ACValhalla.exe
P2: 0.0.0.0
P3: 5faf3d5a
P4: c89f
P5: 67241984
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE94F.tmp.WERInternalMetadata.xml

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Critical_ACValhalla.exe_3e8dbb6bdc68f143149f928ae1e56f4d085a596_9008e8ac_2b17e166-e7d0-4777-93d9-c598a2d7245f

Analysis symbol: 
Rechecking for solution: 0
Report Id: 6979adf1-fa47-4edc-afd3-71def3d2aeef
Report Status: 268435456
Hashed bucket: 0c1931b9b55f476f0134004285b0e1f6
Cab Guid: 0
	
12/13/2020 19:40	Windows Error Reporting	Fault bucket , type 0
Event Name: AppHangB1
Response: Not available
Cab Id: 0

Problem signature:
P1: ACValhalla.exe
P2: 0.0.0.0
P3: 5faf3d5a
P4: c89f
P5: 67241984
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Critical_ACValhalla.exe_3e8dbb6bdc68f143149f928ae1e56f4d085a596_9008e8ac_2b17e166-e7d0-4777-93d9-c598a2d7245f

Analysis symbol: 
Rechecking for solution: 0
Report Id: 6979adf1-fa47-4edc-afd3-71def3d2aeef
Report Status: 4
Hashed bucket: 
Cab Guid: 0	

12/13/2020 19:37	Windows Error Reporting	Fault bucket 1239616083144532470, type 5
Event Name: AppHangB1
Response: Not available
Cab Id: 0

Problem signature:
P1: ACValhalla.exe
P2: 0.0.0.0
P3: 5faf3d5a
P4: c89f
P5: 67241984
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER475B.tmp.WERInternalMetadata.xml

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Critical_ACValhalla.exe_3e8dbb6bdc68f143149f928ae1e56f4d085a596_9008e8ac_77b29210-b649-4160-8bc7-7c404cd4d95d

Analysis symbol: 
Rechecking for solution: 0
Report Id: ecd8b21a-cf56-4996-ad02-8aa3407de32d
Report Status: 268435456
Hashed bucket: 0c1931b9b55f476f0134004285b0e1f6
Cab Guid: 0	

12/13/2020 19:37	Windows Error Reporting	Fault bucket , type 0
Event Name: AppHangB1
Response: Not available
Cab Id: 0

Problem signature:
P1: ACValhalla.exe
P2: 0.0.0.0
P3: 5faf3d5a
P4: c89f
P5: 67241984
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Critical_ACValhalla.exe_3e8dbb6bdc68f143149f928ae1e56f4d085a596_9008e8ac_77b29210-b649-4160-8bc7-7c404cd4d95d

Analysis symbol: 
Rechecking for solution: 0
Report Id: ecd8b21a-cf56-4996-ad02-8aa3407de32d
Report Status: 4
Hashed bucket: 
Cab Guid: 0	

12/13/2020 19:33	Windows Error Reporting	Fault bucket 1239616083144532470, type 5
Event Name: AppHangB1
Response: Not available
Cab Id: 0

Problem signature:
P1: ACValhalla.exe
P2: 0.0.0.0
P3: 5faf3d5a
P4: c89f
P5: 67241984
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFF59.tmp.WERInternalMetadata.xml

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Critical_ACValhalla.exe_3e8dbb6bdc68f143149f928ae1e56f4d085a596_9008e8ac_cfbdf44d-2e49-4b65-8c4d-8ee59341d1c8

Analysis symbol: 
Rechecking for solution: 0
Report Id: 3af5e258-055b-4a90-9376-f1c9f3882b10
Report Status: 268435456
Hashed bucket: 0c1931b9b55f476f0134004285b0e1f6
Cab Guid: 0	

12/13/2020 19:32	Windows Error Reporting	Fault bucket , type 0
Event Name: AppHangB1
Response: Not available
Cab Id: 0

Problem signature:
P1: ACValhalla.exe
P2: 0.0.0.0
P3: 5faf3d5a
P4: c89f
P5: 67241984
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Critical_ACValhalla.exe_3e8dbb6bdc68f143149f928ae1e56f4d085a596_9008e8ac_cfbdf44d-2e49-4b65-8c4d-8ee59341d1c8

Analysis symbol: 
Rechecking for solution: 0
Report Id: 3af5e258-055b-4a90-9376-f1c9f3882b10
Report Status: 4
Hashed bucket: 
Cab Guid: 0	

12/13/2020 18:39	Windows Error Reporting	Fault bucket 1239616083144532470, type 5
Event Name: AppHangB1
Response: Not available
Cab Id: 0

Problem signature:
P1: ACValhalla.exe
P2: 0.0.0.0
P3: 5faf3d5a
P4: c89f
P5: 67241984
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER151F.tmp.WERInternalMetadata.xml

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Critical_ACValhalla.exe_3e8dbb6bdc68f143149f928ae1e56f4d085a596_9008e8ac_f0d9748f-8341-4b69-b628-64d3427c8563

Analysis symbol: 
Rechecking for solution: 0
Report Id: 0e6b717b-b366-4e46-983a-7775c1d73deb
Report Status: 268435456
Hashed bucket: 0c1931b9b55f476f0134004285b0e1f6
Cab Guid: 0	

12/13/2020 18:39	Windows Error Reporting	Fault bucket , type 0
Event Name: AppHangB1
Response: Not available
Cab Id: 0

Problem signature:
P1: ACValhalla.exe
P2: 0.0.0.0
P3: 5faf3d5a
P4: c89f
P5: 67241984
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Critical_ACValhalla.exe_3e8dbb6bdc68f143149f928ae1e56f4d085a596_9008e8ac_f0d9748f-8341-4b69-b628-64d3427c8563

Analysis symbol: 
Rechecking for solution: 0
Report Id: 0e6b717b-b366-4e46-983a-7775c1d73deb
Report Status: 4
Hashed bucket: 
Cab Guid: 0	

12/13/2020 18:34	Windows Error Reporting	Fault bucket 1239616083144532470, type 5
Event Name: AppHangB1
Response: Not available
Cab Id: 0

Problem signature:
P1: ACValhalla.exe
P2: 0.0.0.0
P3: 5faf3d5a
P4: c89f
P5: 67241984
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER81FB.tmp.WERInternalMetadata.xml

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Critical_ACValhalla.exe_3e8dbb6bdc68f143149f928ae1e56f4d085a596_9008e8ac_d6515f7e-f678-4a2b-bd8c-3c050b77d01c

Analysis symbol: 
Rechecking for solution: 0
Report Id: b8dcec86-9846-4dc8-bb86-bcd913f81d73
Report Status: 268435456
Hashed bucket: 0c1931b9b55f476f0134004285b0e1f6
Cab Guid: 0	

12/13/2020 18:34	Windows Error Reporting	Fault bucket , type 0
Event Name: AppHangB1
Response: Not available
Cab Id: 0

Problem signature:
P1: ACValhalla.exe
P2: 0.0.0.0
P3: 5faf3d5a
P4: c89f
P5: 67241984
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Critical_ACValhalla.exe_3e8dbb6bdc68f143149f928ae1e56f4d085a596_9008e8ac_d6515f7e-f678-4a2b-bd8c-3c050b77d01c

Analysis symbol: 
Rechecking for solution: 0
Report Id: b8dcec86-9846-4dc8-bb86-bcd913f81d73
Report Status: 4
Hashed bucket: 
Cab Guid: 0	

12/13/2020 18:31	Windows Error Reporting	Fault bucket 1239616083144532470, type 5
Event Name: AppHangB1
Response: Not available
Cab Id: 0

Problem signature:
P1: ACValhalla.exe
P2: 0.0.0.0
P3: 5faf3d5a
P4: c89f
P5: 67241984
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3C70.tmp.WERInternalMetadata.xml

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Critical_ACValhalla.exe_3e8dbb6bdc68f143149f928ae1e56f4d085a596_9008e8ac_f3de431d-3f6c-416c-b92d-6d6b4f30aaba

Analysis symbol: 
Rechecking for solution: 0
Report Id: dd574954-2e0d-42fa-b258-afcfb5328df2
Report Status: 268435456
Hashed bucket: 0c1931b9b55f476f0134004285b0e1f6
Cab Guid: 0	

12/13/2020 18:31	Windows Error Reporting	Fault bucket , type 0
Event Name: AppHangB1
Response: Not available
Cab Id: 0

Problem signature:
P1: ACValhalla.exe
P2: 0.0.0.0
P3: 5faf3d5a
P4: c89f
P5: 67241984
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Critical_ACValhalla.exe_3e8dbb6bdc68f143149f928ae1e56f4d085a596_9008e8ac_f3de431d-3f6c-416c-b92d-6d6b4f30aaba

Analysis symbol: 
Rechecking for solution: 0
Report Id: dd574954-2e0d-42fa-b258-afcfb5328df2
Report Status: 4
Hashed bucket: 
Cab Guid: 0	

12/13/2020 15:45	Windows Error Reporting	Fault bucket 1239616083144532470, type 5
Event Name: AppHangB1
Response: Not available
Cab Id: 0

Problem signature:
P1: ACValhalla.exe
P2: 0.0.0.0
P3: 5faf3d5a
P4: c89f
P5: 67241984
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFB71.tmp.WERInternalMetadata.xml

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Critical_ACValhalla.exe_3e8dbb6bdc68f143149f928ae1e56f4d085a596_9008e8ac_a1ad8905-01ef-49d2-a04b-f5e56efac3e4

Analysis symbol: 
Rechecking for solution: 0
Report Id: c91efee4-c68f-41ec-b086-c6037f566386
Report Status: 268435456
Hashed bucket: 0c1931b9b55f476f0134004285b0e1f6
Cab Guid: 0	

12/13/2020 15:45	Windows Error Reporting	Fault bucket , type 0
Event Name: AppHangB1
Response: Not available
Cab Id: 0

Problem signature:
P1: ACValhalla.exe
P2: 0.0.0.0
P3: 5faf3d5a
P4: c89f
P5: 67241984
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Critical_ACValhalla.exe_3e8dbb6bdc68f143149f928ae1e56f4d085a596_9008e8ac_a1ad8905-01ef-49d2-a04b-f5e56efac3e4

Analysis symbol: 
Rechecking for solution: 0
Report Id: c91efee4-c68f-41ec-b086-c6037f566386
Report Status: 4
Hashed bucket: 
Cab Guid: 0	

12/13/2020 15:37	Windows Error Reporting	Fault bucket 1239616083144532470, type 5
Event Name: AppHangB1
Response: Not available
Cab Id: 0

Problem signature:
P1: ACValhalla.exe
P2: 0.0.0.0
P3: 5faf3d5a
P4: c89f
P5: 67241984
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERCD01.tmp.WERInternalMetadata.xml

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Critical_ACValhalla.exe_3e8dbb6bdc68f143149f928ae1e56f4d085a596_9008e8ac_532af507-3712-499e-9794-52473b73ec12

Analysis symbol: 
Rechecking for solution: 0
Report Id: 95b8e77c-62e5-4481-b2ec-1b27e33c9fe4
Report Status: 268435456
Hashed bucket: 0c1931b9b55f476f0134004285b0e1f6
Cab Guid: 0	

12/13/2020 15:37	Windows Error Reporting	Fault bucket , type 0
Event Name: AppHangB1
Response: Not available
Cab Id: 0

Problem signature:
P1: ACValhalla.exe
P2: 0.0.0.0
P3: 5faf3d5a
P4: c89f
P5: 67241984
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Critical_ACValhalla.exe_3e8dbb6bdc68f143149f928ae1e56f4d085a596_9008e8ac_532af507-3712-499e-9794-52473b73ec12

Analysis symbol: 
Rechecking for solution: 0
Report Id: 95b8e77c-62e5-4481-b2ec-1b27e33c9fe4
Report Status: 4
Hashed bucket: 
Cab Guid: 0	

12/13/2020 15:35	Windows Error Reporting	Fault bucket 1239616083144532470, type 5
Event Name: AppHangB1
Response: Not available
Cab Id: 0

Problem signature:
P1: ACValhalla.exe
P2: 0.0.0.0
P3: 5faf3d5a
P4: c89f
P5: 67241984
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERACC1.tmp.WERInternalMetadata.xml

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Critical_ACValhalla.exe_3e8dbb6bdc68f143149f928ae1e56f4d085a596_9008e8ac_df4a8a16-9e51-47a4-ac12-15f633d3ebee

Analysis symbol: 
Rechecking for solution: 0
Report Id: b8d2076c-b325-41de-b6e0-5288b21a82c0
Report Status: 268435456
Hashed bucket: 0c1931b9b55f476f0134004285b0e1f6
Cab Guid: 0	

12/13/2020 15:35	Windows Error Reporting	Fault bucket , type 0
Event Name: AppHangB1
Response: Not available
Cab Id: 0

Problem signature:
P1: ACValhalla.exe
P2: 0.0.0.0
P3: 5faf3d5a
P4: c89f
P5: 67241984
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Critical_ACValhalla.exe_3e8dbb6bdc68f143149f928ae1e56f4d085a596_9008e8ac_df4a8a16-9e51-47a4-ac12-15f633d3ebee

Analysis symbol: 
Rechecking for solution: 0
Report Id: b8d2076c-b325-41de-b6e0-5288b21a82c0
Report Status: 4
Hashed bucket: 
Cab Guid: 0	

12/13/2020 15:09	Windows Error Reporting	Fault bucket 1239616083144532470, type 5
Event Name: AppHangB1
Response: Not available
Cab Id: 0

Problem signature:
P1: ACValhalla.exe
P2: 0.0.0.0
P3: 5faf3d5a
P4: c89f
P5: 67241984
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFB53.tmp.WERInternalMetadata.xml

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Critical_ACValhalla.exe_3e8dbb6bdc68f143149f928ae1e56f4d085a596_9008e8ac_f022cde3-8094-4d7f-a236-9c0805807351

Analysis symbol: 
Rechecking for solution: 0
Report Id: 03526d06-1c5c-4cd8-9aa6-620b2fe498ee
Report Status: 268435456
Hashed bucket: 0c1931b9b55f476f0134004285b0e1f6
Cab Guid: 0	

12/13/2020 15:09	Windows Error Reporting	Fault bucket , type 0
Event Name: AppHangB1
Response: Not available
Cab Id: 0

Problem signature:
P1: ACValhalla.exe
P2: 0.0.0.0
P3: 5faf3d5a
P4: c89f
P5: 67241984
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Critical_ACValhalla.exe_3e8dbb6bdc68f143149f928ae1e56f4d085a596_9008e8ac_f022cde3-8094-4d7f-a236-9c0805807351

Analysis symbol: 
Rechecking for solution: 0
Report Id: 03526d06-1c5c-4cd8-9aa6-620b2fe498ee
Report Status: 4
Hashed bucket: 
Cab Guid: 0	

12/13/2020 15:08	Windows Error Reporting	Fault bucket 1239616083144532470, type 5
Event Name: AppHangB1
Response: Not available
Cab Id: 0

Problem signature:
P1: ACValhalla.exe
P2: 0.0.0.0
P3: 5faf3d5a
P4: c89f
P5: 67241984
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE280.tmp.WERInternalMetadata.xml

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Critical_ACValhalla.exe_3e8dbb6bdc68f143149f928ae1e56f4d085a596_9008e8ac_f780f7b4-548c-4fb0-b92f-9b9e60ebb1e8

Analysis symbol: 
Rechecking for solution: 0
Report Id: 7ddec03e-75e7-4bdc-92a5-fbf4302dd2e1
Report Status: 268435456
Hashed bucket: 0c1931b9b55f476f0134004285b0e1f6
Cab Guid: 0	

12/13/2020 15:08	Windows Error Reporting	Fault bucket , type 0
Event Name: AppHangB1
Response: Not available
Cab Id: 0

Problem signature:
P1: ACValhalla.exe
P2: 0.0.0.0
P3: 5faf3d5a
P4: c89f
P5: 67241984
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Critical_ACValhalla.exe_3e8dbb6bdc68f143149f928ae1e56f4d085a596_9008e8ac_f780f7b4-548c-4fb0-b92f-9b9e60ebb1e8

Analysis symbol: 
Rechecking for solution: 0
Report Id: 7ddec03e-75e7-4bdc-92a5-fbf4302dd2e1
Report Status: 4
Hashed bucket: 
Cab Guid: 0	

12/13/2020 14:59	Windows Error Reporting	Fault bucket 1239616083144532470, type 5
Event Name: AppHangB1
Response: Not available
Cab Id: 0

Problem signature:
P1: ACValhalla.exe
P2: 0.0.0.0
P3: 5faf3d5a
P4: c89f
P5: 67241984
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERBD1D.tmp.WERInternalMetadata.xml

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Critical_ACValhalla.exe_3e8dbb6bdc68f143149f928ae1e56f4d085a596_9008e8ac_6b8ecad1-001f-403e-b681-f8a68b7138e1

Analysis symbol: 
Rechecking for solution: 0
Report Id: f582d154-a375-4ba3-8f9c-5c42accb541f
Report Status: 268435456
Hashed bucket: 0c1931b9b55f476f0134004285b0e1f6
Cab Guid: 0	

12/13/2020 14:59	Windows Error Reporting	Fault bucket , type 0
Event Name: AppHangB1
Response: Not available
Cab Id: 0

Problem signature:
P1: ACValhalla.exe
P2: 0.0.0.0
P3: 5faf3d5a
P4: c89f
P5: 67241984
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Critical_ACValhalla.exe_3e8dbb6bdc68f143149f928ae1e56f4d085a596_9008e8ac_6b8ecad1-001f-403e-b681-f8a68b7138e1

Analysis symbol: 
Rechecking for solution: 0
Report Id: f582d154-a375-4ba3-8f9c-5c42accb541f
Report Status: 4
Hashed bucket: 
Cab Guid: 0	

12/13/2020 14:58	Windows Error Reporting	Fault bucket 2262414649743349643, type 5
Event Name: RADAR_PRE_LEAK_64
Response: Not available
Cab Id: 0

Problem signature:
P1: ACValhalla.exe
P2: 0.0.0.0
P3: 10.0.19042.2.0.0
P4: 
P5: 
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:
\\?\C:\Users\Tino\AppData\Local\Temp\RDR80F3.tmp\empty.txt
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8113.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8124.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8141.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8181.tmp.txt

These files may be available here:


Analysis symbol: 
Rechecking for solution: 0
Report Id: c5f127bb-f714-411a-9b82-118e386a1eab
Report Status: 268435456
Hashed bucket: 10120f2df0cf8879df65b6231c97978b
Cab Guid: 0	

12/13/2020 14:35	Windows Error Reporting	Fault bucket , type 0
Event Name: crashpad_log
Response: Not available
Cab Id: 0

Problem signature:
P1: MicrosoftEdgeUpdate.exe
P2: 1.3.135.29
P3: InstallError
P4: 0x8004090d
P5: 
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:
\\?\C:\ProgramData\Microsoft\EdgeUpdate\Log\MicrosoftEdgeUpdate.log
\\?\C:\WINDOWS\TEMP\msedge_installer.log

These files may be available here:


Analysis symbol: 
Rechecking for solution: 0
Report Id: 3e5d2b3c-d9d9-4ff3-a45c-fb231320fba4
Report Status: 268697600
Hashed bucket: 
Cab Guid: 0	

12/13/2020 14:35	Windows Error Reporting	Fault bucket 1235694117715853595, type 5
Event Name: crashpad_log
Response: Not available
Cab Id: 0

Problem signature:
P1: MicrosoftEdgeUpdate.exe
P2: 1.3.135.29
P3: InstallError
P4: 0x8004090d
P5: 
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:
\\?\C:\ProgramData\Microsoft\EdgeUpdate\Log\MicrosoftEdgeUpdate.log
\\?\C:\WINDOWS\TEMP\msedge_installer.log
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD169.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD17A.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD18A.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD19B.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_MicrosoftEdgeUpd_ef40d22def9ac7f6d36e2dd23f11d758b94d22e_00000000_3e5d2b3c-d9d9-4ff3-a45c-fb231320fba4

Analysis symbol: 
Rechecking for solution: 0
Report Id: 3e5d2b3c-d9d9-4ff3-a45c-fb231320fba4
Report Status: 268435456
Hashed bucket: 7362ae66dfc0040dc1261140c97e411b
Cab Guid: 0	

12/13/2020 14:35	Windows Error Reporting	Fault bucket , type 0
Event Name: crashpad_log
Response: Not available
Cab Id: 0

Problem signature:
P1: MicrosoftEdgeUpdate.exe
P2: 1.3.139.59
P3: InstallError
P4: 0x8004090d
P5: 
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:
\\?\C:\ProgramData\Microsoft\EdgeUpdate\Log\MicrosoftEdgeUpdate.log
\\?\C:\WINDOWS\TEMP\msedge_installer.log

These files may be available here:


Analysis symbol: 
Rechecking for solution: 0
Report Id: a29f89d0-2f26-4675-aa13-cdab94754fdf
Report Status: 268697600
Hashed bucket: 
Cab Guid: 0	

12/13/2020 14:35	Windows Error Reporting	Fault bucket 1719909704108498075, type 5
Event Name: crashpad_log
Response: Not available
Cab Id: 0

Problem signature:
P1: MicrosoftEdgeUpdate.exe
P2: 1.3.139.59
P3: InstallError
P4: 0x8004090d
P5: 
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:
\\?\C:\ProgramData\Microsoft\EdgeUpdate\Log\MicrosoftEdgeUpdate.log
\\?\C:\WINDOWS\TEMP\msedge_installer.log
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERCC77.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERCC98.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERCCC5.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERCCD6.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_MicrosoftEdgeUpd_63e3b5b79c5b14cf39625d7c8e8b68d067524fb5_00000000_a29f89d0-2f26-4675-aa13-cdab94754fdf

Analysis symbol: 
Rechecking for solution: 0
Report Id: a29f89d0-2f26-4675-aa13-cdab94754fdf
Report Status: 268435456
Hashed bucket: 756fd72bde1dd855e7de58c36f225c9b
Cab Guid: 0	

12/13/2020 14:35	Windows Error Reporting	Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: f7
P2: 2f0
P3: f9b333d933df
P4: ffff064ccc26cc20
P5: 0
P6: 10_0_19042
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\121320-44500-01.dmp
\\?\C:\WINDOWS\TEMP\WER-56531-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF57B.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF58C.tmp.xml

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_f7_908130da4b62f7f289ea7d343abb8a65fd903daa_00000000_cab_dd59aaba-0c87-4f6c-9800-cc5cde772822

Analysis symbol: 
Rechecking for solution: 0
Report Id: 2c7d40ab-b2b2-4ae6-9375-a0434664de9f
Report Status: 2049
Hashed bucket: 
Cab Guid: 0	

12/13/2020 14:11	Windows Error Reporting	Fault bucket 1394737769548841079, type 5
Event Name: WindowsWcpOtherFailure3
Response: Not available
Cab Id: 0

Problem signature:
P1: 10.0.19041.680:1
P2: wcp\componentstore\storelayout.cpp
P3: ComponentStore::CRawStoreLayout::HydrateFileUsingForwardAndReverseDeltas
P4: 1682
P5: 800f0984
P6: 0x7417563c
P7: 
P8: 
P9: 
P10: 

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE38C.tmp.WERInternalMetadata.xml

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Critical_10.0.19041.680_1_2c8c2f8a2267d7c6ebd9e9eacf37631f9233b65_00000000_15838a7a-5e87-4b68-a6dc-186bc24dc9de

Analysis symbol: 
Rechecking for solution: 0
Report Id: 15838a7a-5e87-4b68-a6dc-186bc24dc9de
Report Status: 268435456
Hashed bucket: de1cfe5e1a371f8e335b1a9c9cc78077
Cab Guid: 0	

12/13/2020 14:11	Windows Error Reporting	Fault bucket , type 0
Event Name: WindowsWcpOtherFailure3
Response: Not available
Cab Id: 0

Problem signature:
P1: 10.0.19041.680:1
P2: wcp\componentstore\storelayout.cpp
P3: ComponentStore::CRawStoreLayout::HydrateFileUsingForwardAndReverseDeltas
P4: 1682
P5: 800f0984
P6: 0x7417563c
P7: 
P8: 
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Logs\CBS\CBS.log
\\?\C:\WINDOWS\Logs\CBS\CbsPersist_20201209103542.cab
\\?\C:\WINDOWS\Logs\CBS\CbsPersist_20201205101948.cab
\\?\C:\WINDOWS\Logs\CBS\CbsPersist_20201203160950.cab
\\?\C:\WINDOWS\servicing\Sessions\Sessions.xml
\\?\C:\WINDOWS\servicing\Sessions\30855513_992199460.xml
\\?\C:\WINDOWS\Logs\Cbs\FilterList.log

These files may be available here:


Analysis symbol: 
Rechecking for solution: 0
Report Id: 15838a7a-5e87-4b68-a6dc-186bc24dc9de
Report Status: 262148
Hashed bucket: 
Cab Guid: 0	

12/13/2020 14:11	Windows Error Reporting	Fault bucket , type 0
Event Name: WindowsWcpOtherFailure3
Response: Not available
Cab Id: 0

Problem signature:
P1: 10.0.19041.680:1
P2: wcp\componentstore\storelayout.cpp
P3: ComponentStore::CRawStoreLayout::HydrateFileUsingForwardAndReverseDeltas
P4: 1682
P5: 800f0984
P6: 0x7417563c
P7: 
P8: 
P9: 
P10: 

Attached files:

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Critical_10.0.19041.680_1_2c8c2f8a2267d7c6ebd9e9eacf37631f9233b65_00000000_15838a7a-5e87-4b68-a6dc-186bc24dc9de

Analysis symbol: 
Rechecking for solution: 0
Report Id: 15838a7a-5e87-4b68-a6dc-186bc24dc9de
Report Status: 4
Hashed bucket: 
Cab Guid: 0	

12/13/2020 19:40	Application Hang	The program ACValhalla.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
 Process ID: 1558
 Start Time: 01d6d187a985142f
 Termination Time: 4294967295
 Application Path: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\games\Assassin's Creed Valhalla\ACValhalla.exe
 Report Id: 6979adf1-fa47-4edc-afd3-71def3d2aeef
 Faulting package full name: 
 Faulting package-relative application ID: 
 Hang type: Unknown
	

12/13/2020 19:37	Application Hang	The program ACValhalla.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
 Process ID: 2b50
 Start Time: 01d6d18752d79f6d
 Termination Time: 4294967295
 Application Path: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\games\Assassin's Creed Valhalla\ACValhalla.exe
 Report Id: ecd8b21a-cf56-4996-ad02-8aa3407de32d
 Faulting package full name: 
 Faulting package-relative application ID: 
 Hang type: Unknown
	

12/13/2020 19:32	Application Hang	The program ACValhalla.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
 Process ID: 3320
 Start Time: 01d6d18584a1d67c
 Termination Time: 4294967295
 Application Path: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\games\Assassin's Creed Valhalla\ACValhalla.exe
 Report Id: 3af5e258-055b-4a90-9376-f1c9f3882b10
 Faulting package full name: 
 Faulting package-relative application ID: 
 Hang type: Unknown
	

12/13/2020 18:39	Application Hang	The program ACValhalla.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
 Process ID: 1f78
 Start Time: 01d6d17ed60a2bc9
 Termination Time: 4294967295
 Application Path: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\games\Assassin's Creed Valhalla\ACValhalla.exe
 Report Id: 0e6b717b-b366-4e46-983a-7775c1d73deb
 Faulting package full name: 
 Faulting package-relative application ID: 
 Hang type: Unknown
	

12/13/2020 18:34	Application Hang	The program ACValhalla.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
 Process ID: 457c
 Start Time: 01d6d17e6d2240d6
 Termination Time: 4294967295
 Application Path: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\games\Assassin's Creed Valhalla\ACValhalla.exe
 Report Id: b8dcec86-9846-4dc8-bb86-bcd913f81d73
 Faulting package full name: 
 Faulting package-relative application ID: 
 Hang type: Unknown
	

12/13/2020 18:31	Application Hang	The program ACValhalla.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
 Process ID: 360
 Start Time: 01d6d17e1823b5a4
 Termination Time: 4294967295
 Application Path: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\games\Assassin's Creed Valhalla\ACValhalla.exe
 Report Id: dd574954-2e0d-42fa-b258-afcfb5328df2
 Faulting package full name: 
 Faulting package-relative application ID: 
 Hang type: Unknown
	

12/13/2020 15:45	Application Hang	The program ACValhalla.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
 Process ID: aac
 Start Time: 01d6d1662be4b0d8
 Termination Time: 4294967295
 Application Path: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\games\Assassin's Creed Valhalla\ACValhalla.exe
 Report Id: c91efee4-c68f-41ec-b086-c6037f566386
 Faulting package full name: 
 Faulting package-relative application ID: 
 Hang type: Unknown
	

12/13/2020 15:37	Application Hang	The program ACValhalla.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
 Process ID: 2998
 Start Time: 01d6d165ace3b494
 Termination Time: 4294967295
 Application Path: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\games\Assassin's Creed Valhalla\ACValhalla.exe
 Report Id: 95b8e77c-62e5-4481-b2ec-1b27e33c9fe4
 Faulting package full name: 
 Faulting package-relative application ID: 
 Hang type: Unknown
	

12/13/2020 15:35	Application Hang	The program ACValhalla.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
 Process ID: 574
 Start Time: 01d6d1657ee7882a
 Termination Time: 4294967295
 Application Path: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\games\Assassin's Creed Valhalla\ACValhalla.exe
 Report Id: b8d2076c-b325-41de-b6e0-5288b21a82c0
 Faulting package full name: 
 Faulting package-relative application ID: 
 Hang type: Unknown
	

12/13/2020 15:09	Application Hang	The program ACValhalla.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
 Process ID: 327c
 Start Time: 01d6d161d8e054b8
 Termination Time: 4294967295
 Application Path: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\games\Assassin's Creed Valhalla\ACValhalla.exe
 Report Id: 03526d06-1c5c-4cd8-9aa6-620b2fe498ee
 Faulting package full name: 
 Faulting package-relative application ID: 
 Hang type: Unknown
	

12/13/2020 15:08	Application Hang	The program ACValhalla.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
 Process ID: 3cfc
 Start Time: 01d6d16190031b68
 Termination Time: 4294967295
 Application Path: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\games\Assassin's Creed Valhalla\ACValhalla.exe
 Report Id: 7ddec03e-75e7-4bdc-92a5-fbf4302dd2e1
 Faulting package full name: 
 Faulting package-relative application ID: 
 Hang type: Unknown
	

12/13/2020 14:59	Application Hang	The program ACValhalla.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
 Process ID: 3e54
 Start Time: 01d6d15ffd185cee
 Termination Time: 4294967295
 Application Path: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\games\Assassin's Creed Valhalla\ACValhalla.exe
 Report Id: f582d154-a375-4ba3-8f9c-5c42accb541f
 Faulting package full name: 
 Faulting package-relative application ID: 
 Hang type: Unknown
	

This is still a problem after the 1.1.0 update. Since the update I have tried to:

• Verify game files
• Reinstall game

The result is always a black screen. Hovering over the game view (windowed) does show the game's cursor.

Also tried:

• Rolling back to a (Windows 10) system restore point before the problem started
• Running memory diagnostics (came back clean)

Also tried:

• Installing the game on a different disk drive