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Can't change(increase or decrease) graphics settings on Omen 15, for AC Valhalla.
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Hello,
First time here, hoping to get a solution as I still have no response from Ubisoft Support on my query.
I've recently got an Omen 15(AMD Ryzen 7 4800H with RTX 2060) and tried playing AC Valhalla. Initial launch automatically set the graphics settings to 'High' with borderless screen and refresh rate at 60Hz(my laptop is 144Hz native).
I tried changing the graphics(both lowering and increasing to 'Very High') and setting the screen to 'full' with '144 hz native refresh rate' and then applied and restarted the game(which is mandatory). After the restart, I saw that the settings have again reset to 'High' with borderless screen and refresh rate at 60Hz(my laptop is 14Hz native).
I am stuck now, as I cannot change the graphics settings at all. This is the same case with AC Odyssey as well, and it's atleast stuck at Very High with a decent 55 FPS.
If it helps, I play plugged in and have customised battery power options set to High, including high fan speed in the Omen Command Centre.
Also, most of the settings in Nvidia have been set to Application control with the default GPU to RTX2060.
Although, Nvidia Experience optimises the game, I tried uninstalling it but still couldn't change the settings.
I am stuck now, grateful for any help please. -
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last edited by ap_urs_az_whole