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  • TheFatNoodle
    Original poster 2 posts

    It only happens ingame, menu is not affected and i have tried multiple restarts, of game and laptop, was running fine just today when i started it it had this graphical glitch.
    other games do not have this issue so i think it may be assasins creed valhalla
    undefinedundefined

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  • TheFatNoodle
    Original poster 2 posts

    @thefatnoodle Well sir, it seems you are Fd in the A, we cant help you here. please go away and dont comment about your problems anymore, we all have them, deal with it.

  • WizL94
    4 posts

    Hello friend,
    do you still have this bug? It just occured on my brand new gaming laptop - but only, when G-Sync is enabled. Without G-Sync it runs fine. I tried everything else (new drivers, VSync on/off, graphic settings high/low). Annoying! Every other game runs perfectly fine.

  • Caraamon
    48 posts

    @thefatnoodle No idea if it's the same issue, but I was having really annoying white flashes covering my entire screen when in cutscenes and eventually tracked it down to the depth of field option, which I had to turn off.

    Hope that might help someone.

  • Ubi-Mark.
    Ubisoft Support Staff 3006 posts

    Hello Vikings,

    Thank you for bringing this to our attention!

    Can you please provide us with your full laptop specs, so we can have a look? Additionally, can you please perform all the troubleshooting steps listed in this article? It will help you to eliminate any potential software conflicts.

    Many thanks and if you have any other questions, please let us know.

    Official Response
  • WizL94
    4 posts

    Hello @Ubi-Mark ,
    depth of field didn't help in my case, it's seems to be the G-Sync alone. No matter the refresh rate or the V-Sync option: as soon as I activate G-Sync I get the same white flickering edges as @TheFatNoodle .

    I tried all the troubleshooting steps before my first post. Everything is up to date and verified and it is a brand new PC:
    Lenovo Legion 5 Pro
    RTX 3060
    AMD 5800H
    16 GB RAM
    16 Inch Display 2560x1600
    With G-Sync 😉

    I hope this helps. Thank you guys!
    @Caraamon
    @TheFatNoodle
    @Ubi-Mark

  • WizL94
    4 posts

    @Ubi-Mark One more thing: The graphics bug appears only in AC Valhalla and no other game - not even in AC Origins! So it seems to be a specific AC Valhalla problem, not an NVIDIA driver issue in general.

  • Ubi-Mark.
    Ubisoft Support Staff 3006 posts

    Thank you for the update, @wizl94!

    In this case, could you please contact our team on our Support Site?
    Please attach both of the following system files:

    It will help our Customer Support team to investigate this further for you, as there might be a software conflict that causes this particular issue.

    You can also contact us via social media:


    If you have any other questions or concerns, please let us know.

    Official Response
  • WizL94
    4 posts

    UPDATE: Problem is gone after the latest NVIDIA driver.

  • Paimon1009
    1 posts

    @WizL94
    I have the same laptop, with same specs besides a 32 GB Ram, the problem occurs with me when the mux switch is on, that is when the hybrid mode is on.

  • Ubi-TheBerry
    Ubisoft Support Staff 5874 posts

    Hey there @Paimon1009 ,

    Thank you for reaching out.

    Have you also ensured you're using the latest version of your GPU's drivers: (https://www.nvidia.co.uk/Download/index.aspx?lang=en-uk)?

    If so, please could you refer to @Ubi-Mark's last post for steps to contact us with your system files?

    We can then take a closer look.

    Thank you!

    Official Response

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