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  • Asryan2a
    Original poster 73 posts

    Yeah each time I contacted them it felt like they NEVER heard of this issue.. and it was my pc which was buggy.

    The only crashes and freezes I had for months are in ACV and WD Legion, that's odd no?

  • Shukaze_UbiSaft
    1 posts

    I just refunded it after nearly 30 minutes of troubleshooting, I'm tech savvy so I can easily narrow it down to the game being the issue here. If ubisoft cannot be ucked to remedy the issue of their product then I cannot be ucked playing said ucked game. Simple.

  • Asryan2a
    Original poster 73 posts

    Still not fix after A LOT of requests for the random freeze issue which isn't even listed there : https://discussions.ubisoft.com/topic/81608/updated-11-02-reported-issue-megathreads-check-here-for-your-issue

    The game just freezes, the music continues but I have to kill the task / or restart the computer since it can also completely freeze my system.

    i have 0 issues with other games.

    I tried everything :

    • Disabled overlay
    • Run the game in admin mode
    • reinstall UpIay
    • reinstal ACV
    • reinstall of GPU drivers with DDU
    • removed OC
    • format of windows

    here is my config

    9900k RTX 3090
    32 GB of DDR4 memory. trident Z 3466
    Seasonic Prime Ultra 1000

    For reports
    dx diag: https://drive.google.com/file/d/1WPC...ew?usp=sharing
    msinfo: https://drive.google.com/file/d/1e6h...ew?usp=sharing

    in the reliability history, in relation to the error this is what I have :

    Un problème rencontré avec le matériel a provoqué un dysfonctionnement de Windows.

    Signature du problème
    Nom d’événement du problème : LiveKernelEvent
    Code: 141
    Paramètre 1: ffffd884ac5ef050
    Paramètre 2: fffff80656472298
    Paramètre 3: 0
    Paramètre 4: 1574
    Version du système d’exploitation: 10_0_19042
    Service Pack: 0_0
    Produit: 256_1
    Version du système: 10.0.19042.
    Identificateur de paramètres régionaux: 103

    Le programme ACValhalla.exe version a cessé d'interagir avec Windows et a été fermé. Pour voir si plus d'informations sur le problème sont disponibles, vérifiez l'historique des problèmes dans le Panneau de configuration Sécurité et maintenance.
     ID de processus : 1574
     Heure de début : 01d6c326b2983329
     Heure d'arrêt : 4294967295
     Chemin d'accès à l'application : G:\Assassin's Creed Valhalla\ACValhalla.exe
     ID de rapport : 0dfce645-c5bb-48e7-b4dc-d702fcc42f06
     Nom complet du package défectueux : 
     ID de l'application relative à un package défectueux : 
     Type de blocage : Top level window is idle

  • Unibrow14
    1 posts

    Same issue for me (and thousands of others)...

    Just bought Origins and Odyssey from Ubisoft’s current sale they’re running. Both games are unplayable. Random freezes every time I try playing.

    a simple Google search reveals this issue has been consistent across every AC release for at least the last 4 years. Disgraceful.

    Anyone know how to get a refund from Ubi??

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