Yeah each time I contacted them it felt like they NEVER heard of this issue.. and it was my pc which was buggy.

The only crashes and freezes I had for months are in ACV and WD Legion, that's odd no?

I just refunded it after nearly 30 minutes of troubleshooting, I'm tech savvy so I can easily narrow it down to the game being the issue here. If ubisoft cannot be ucked to remedy the issue of their product then I cannot be ucked playing said ucked game. Simple.

Still not fix after A LOT of requests for the random freeze issue which isn't even listed there : https://discussions.ubisoft.com/topic/81608/updated-11-02-reported-issue-megathreads-check-here-for-your-issue

The game just freezes, the music continues but I have to kill the task / or restart the computer since it can also completely freeze my system.

i have 0 issues with other games.



I tried everything :

• Disabled overlay
• Run the game in admin mode
• reinstall UpIay
• reinstal ACV
• reinstall of GPU drivers with DDU
• removed OC
• format of windows

here is my config

9900k RTX 3090
32 GB of DDR4 memory. trident Z 3466
Seasonic Prime Ultra 1000


For reports
dx diag: https://drive.google.com/file/d/1WPC...ew?usp=sharing
msinfo: https://drive.google.com/file/d/1e6h...ew?usp=sharing

in the reliability history, in relation to the error this is what I have :

Description
Un problème rencontré avec le matériel a provoqué un dysfonctionnement de Windows.

Signature du problème
Nom d’événement du problème : LiveKernelEvent
Code: 141
Paramètre 1: ffffd884ac5ef050
Paramètre 2: fffff80656472298
Paramètre 3: 0
Paramètre 4: 1574
Version du système d’exploitation: 10_0_19042
Service Pack: 0_0
Produit: 256_1
Version du système: 10.0.19042.2.0.0.256.48
Identificateur de paramètres régionaux: 103

Description
Le programme ACValhalla.exe version 0.0.0.0 a cessé d'interagir avec Windows et a été fermé. Pour voir si plus d'informations sur le problème sont disponibles, vérifiez l'historique des problèmes dans le Panneau de configuration Sécurité et maintenance.
 ID de processus : 1574
 Heure de début : 01d6c326b2983329
 Heure d'arrêt : 4294967295
 Chemin d'accès à l'application : G:\Assassin's Creed Valhalla\ACValhalla.exe
 ID de rapport : 0dfce645-c5bb-48e7-b4dc-d702fcc42f06
 Nom complet du package défectueux : 
 ID de l'application relative à un package défectueux : 
 Type de blocage : Top level window is idle

Same issue for me (and thousands of others)...

Just bought Origins and Odyssey from Ubisoft’s current sale they’re running. Both games are unplayable. Random freezes every time I try playing.

a simple Google search reveals this issue has been consistent across every AC release for at least the last 4 years. Disgraceful.

Anyone know how to get a refund from Ubi??