Hello,
I would like to ask for some advice. I bought AC Valhalla, I downloaded it succesfully and when I wanted to play it than it wrote it that my GPU doesn't support DX12 (AMD radeon (tm) r7 370). But I found that my GPU should support DX12. Can you tell me please, if I can somehow make it play or I have to buy new graphic card and how to choose the best one? Many thanks.

Can run the game, I get a message to say "unable to initialize graphics system. gpu does not support dx12" but direct x diagnostic says im running DX12? AMD R9 280 x with all drivers updated.

@enkiduscurse The card is likely too old. As stated from product page of the card " Even though it supports DirectX 12, the feature level is only 11_1, which can be problematic with newer DirectX 12 titles." so that's probably it.

@enkiduscurse Upon looking at the requirements for the game, ye the graphics card is too old to be able to play it.

We are trying to start the game but popup declares the gpu isn't directx 12 compatible, dxdiag states that it supports directx12. The card is a Radeon R9 270.

@fallbrink R9 270 is a DX 11.1 feature level card sadly

System:
CPU Intel(R) Core(TM) i7-5930K CPU @ 3.50GHz
GPU Nvidia GTX Titan..
, and i cant run the game ?  dafuq!?

I have 2x nVidia GTX 780Ti in SLI and get the error "Unable to initialize graphics system. GPU does not support DX12" when I try to start the game.

Is there any hope for a patch to have the game work on DirectX Feature Level 11_0 or it will remain only playable on feature 12_1 ?

Same problem by me. My wife buyd me the game as a present and now i'm unable to play the game because i have the GTX 960M (with DirectX 12 FL11_0) instead GTX 960 (with DirectX 12 FL12_0) which was stated in the official minimum requirement. So if someone is not a pc poweruser its a bit trickie. I read on some other forum the main difference between Feature level 11 and 12 is the following:

"From what I've found the problem seems to be Conservative Rasterization. That is the main difference from feature level 12_1 to 11_0. For some reason that wasn't hard coded into Origins or Odissey but it is on Valhalla(?). I don't see why it can't be disabled, take the FPS hit and run the game on Kepler cards."

Maybe its possble to (and Ubisoft will) solve this issue with a simple patch.

@csapiistvan same error message but I have GTX 950M and DX12 ! This should work right ?

I found a thread on the oddysey forum on this topic https://forums.ubisoft.com/showthread.php/2291025-Valhalla-Not-Launching-Unable-to-initialize-graphics-system-GPU-doesnt-support-DX12?p=15239547#post15239547: (https://forums.ubisoft.com/showthread.php/2291025-Valhalla-Not-Launching-Unable-to-initialize-graphics-system-GPU-doesnt-support-DX12?p=15239547#post15239547)

I ve asked to move the discussion to here to gain some traction. No working solution yet though.

Yes I'm having the same problem I have a Nvidia 1060 graphics card and I meet all of the other requirements it would help me if this is fixed

And how to fix this injustice on the part of the developers does anyone know?

Same here! I have 960m graphic card btw. Will you release patch for us or should we apply refund?

Same here! I have 960m graphic card btw. Will you release patch for us or should we apply refund?

+ 1 here with the same problem and the same question

@mertromancer I think they not making any patch . And why? "they only edited to show that it requires a certain dx12 level few hours ago."
This was at yesterday. SO they edited the requires site at yesterday of dx12 feature lvl 12_0 is needed to play the game! Shame

This is not something for the developers to fix. Reading the minimum requirements we can see DX 12 is a Minimum requirement.

Minimum Configuration - Low preset 1080p 30 FPS

• Processor (AMD / INTEL): Ryzen 3 1200 - 3.1 Ghz / i5-4460 - 3.2 Ghz
• RAM: 8 GB (Dual-channel mode)
• Video Card: AMD R9 380 - 4GB / GeForce GTX 960 4GB
• Storage: 50 GB HDD (SSD Recommended)
• Operating system: Windows 10 (64-bit only)
• DirectX Version: DirectX 12
• Additional note: Requires GPU with DirectX 12 (Feature Level 12_0) support

Unfortunately this is one of those things where people need to read better. DX 12 is required, time to upgrade those old cards to keep playing the latest games im afraid. There is still no harm in asking for DX 11 support I suppose.

Edit: This info was available back in october. Not "a few hours ago" as suggested.

https://news.ubisoft.com/en-us/article/4W08O9de72cVDMNIXJaM4l/assassins-creed-valhalla-pc-specs-revealed
https://www.pcgamer.com/assassins-creed-valhalla-pc-system-requirements/

• @x0z3ro0x Its false again! THEY HAVE EDITED THE REQUIRES SITE YESTERDAY : Additional note: Requires GPU with DirectX 12 (Feature Level 12_0) support

@fo0ryyy You are free to check both my links in addition to googling it yourself. They had the information live on both of those sites, a month ago. PC Gamer edit date is a month ago as well. You can also find several other sites with the info posted from a month ago. DX 12 is not new information.

@x0z3ro0x You're right, I just looked at a picture from Ubisoft on twitter and assumed DX 12 was ok because I had it on my pc, (the picture didn't say anything about a DX 12 gpu though).
But my GTX 770 is better than the GTX 960 (checked on gpu.userbenchmark.com), so I concluded I could still play this.
In retrospect it was stupid, but directx has never been an issue before, it was always the memory of the gpu. It ran Odyssey just fine, also I don't have the money to buy a graphic card without having to scrape to get by in the next year. Guess I'll wait 'til next year when I'll finally earn a good wage.