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Moved Solved Assassin creed Valhalla add-ons not showing up
2 Likes/51 Replies/25148 Views
I got the same problem, the support asked me to delete the game and redownload. still nothing...
i'm going to play without addons for a bit, but spent 100$ between game and addons, this is infuriating at least.
XBox Serie X, Valhalla Ultimate + Starter Pack + Daemonic Pack + Daemonic Settlement + Helix -
@alex-magik
Hey there.
Have you finished the quest "Family Matters"? For most addons to show up you need to have at least reached this point in the game. I'd also double check that all of the extra content has been installed. This link should help with double checking this if you're not sure.Official Response -
@velvetmoses
Thanks for letting us know and for highlighting this as well. For most extra content you do indeed need to have finished this quest.Official Response -
@simpletime00 just started playing and did the same thing. Bought so.e credits. Got some goods. Never made it to the inventory but it shows in the owned section under the store. How is this still a issue? Any fix?
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@totalhavoc91 Hey there, and warm welcome to the forums! Mirroring what my colleague Ubi-Orion asked above, please make sure you've completed 'Family Matters' in order to locate most content in-game.
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@ubiexcellent I would LLLLLLOOOOOOVVVVVEEEEEEEEE nothing more to open a case about this but your website will not take it and the chat function is disabled
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@blckrse533 Sorry to hear you're having trouble opening up a case! Can you try some browser troubleshooting and see if that lets you create a case?
If you still have trouble, feel free to reach out through private messages on our Twitter or Facebook page. Make sure to include your Ubisoft account username and a description of the issue so the team can better assist.Official Response -
@blckrse533 not sure if this will help or if you got it fixed already or not but stay logged in to ac then disconnect from your internet. Reconnect and it should pop back up saying you got all of the stuff. It worked for me at least.
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